Refer-a-Friend Program Terms

The following terms apply to your participation in the ShipStation (“ShipStation” or “we”) Refer-A-Friend Program (“Program”). By participating in the Program, you agree to comply with these terms:

We may, from time to time, offer ShipStation customers the opportunity to earn rewards by referring friends to ShipStation. We reserve the right to terminate this program at any time for any reason. Participation in the Program may require users to submit personal information about themselves and their friends, such as name and email address. By participating in our Program, users agree to receive communications from ShipStation, and/or from our partners that operate and maintain the Program, with regards to participation in the Program. The following guidelines shall apply to a user’s participation in any ShipStation Referral program. If you do not agree to the terms and conditions contained within this Agreement in their entirety, you are not authorized to register as a Referrer or to participate in the Referral Program in any manner.

1) Who can participate?
You must be a resident of one of the fifty United States, the District of Columbia or Puerto Rico to participate. Users must be 18 years or older. Users may not participate in a Referral Program where doing so would be prohibited by any applicable law or regulations. The Referrer must be an existing ShipStation customer or have prior approval from ShipStation in order to earn Referral rewards.

2) What is a Qualified Referral?
Subject to the sole discretion of ShipStation, you may earn $30 for each Qualified Referral. A Qualified Referral is defined by the following:
a. The Person Referred (“Friend”) must be a new ShipStation customer who has never opened an account with the ShipStation or Auctane Shipping Manager software solutions.
b. Friend must register through the Personal Link sent to them by their Referrer.
c. Friend must continue past the ShipStation 30 day trial.
d. Only one Qualified Referral can be earned for each Friend.

3) What methods can you use to send referrals to ShipStation?
a. Share on your social networks
b. Email (but don’t be a spammer!)
c. Word of mouth and give out your unique url
d. Add links on your website(s)
(ShipStation does not allow the use of paid search campaigns that include any branded terms of ShipStation or any ShipStation partners.)

4) Earning and Fulfillment of Rewards

Reward fulfillment shall be governed by the following:
a. Referrer will receive one $30 reward for each Qualified Referral generated.
b. Referrer will be notified by system-generated email within two weeks of completion of a Qualified Referral.
c. Rewards will be paid once per month via PayPal.
d. Referrer agrees that the statistics ShipStation may choose to display through the Program website may not be real-time or accurately reflect the referral credit you have actually earned. ShipStation will have no liability for any typos or errors displayed in those statistics.

5) No fraudulent activity, or illegal participation
ShipStation reserves the right to void referrals and rewards earned if we suspect that they were earned in a fraudulent manner, in a manner that violates these terms, or in a manner otherwise not intended by ShipStation. Likewise, you agree that you will not participate in this Program in a threatening, abusive, illegal, or unsportsmanlike manner.

6) We will send you emails about the Program
You may receive emails about this Program, including an email each time one of your friends opens a ShipStation account through your referral link, and when that transaction is confirmed by ShipStation.

7) You release us from liability
By participating in the Program, you agree that ShipStation will have no liability and that you will indemnify and hold ShipStation harmless for any claim, action, liability, loss, injury, or damage to you or any other person or entity due in whole or in part, directly or indirectly, by reason of your participation in the Program. You will not settle any claim without the prior written consent of ShipStation. Further, you agree that ShipStation is not responsible for faulty referral links, any error, omission, interruption, defect or delay in transmission, order processing, or communication; technical or mechanical malfunctions; errors in these terms, in any Program-related materials; human-processing error; failures of electronic equipment, computer hardware or software; damage to your equipment, computer hardware or software, or inaccurate information, whether caused by equipment, programming, human error, or otherwise.

8) Program changes
We reserve the right to change or cancel the Program at any time, without notice. We reserve the right to modify or amend these guidelines and the methods through which rewards are earned. We reserve the right to disqualify a user at any time from participation in the Program if they do not comply with these guidelines. All information collected from a user in the Program will be subject to the ShipStation Privacy Policy.


ShipStation Affiliate / Referral Program