Worldwide Cyclery

Published on October 13, 2015
Written by

SUMMARY

From a love of cycling, Jeff started Worldwide Cyclery, where you can find an array of bicycle components, accessories, gear, and some high end bikes. Read their story and how they use ShipStation to get it all out the door!

WHERE THEY SELL

WorldwideCyclery.com

I’m guessing a bunch of you are cycling enthusiasts, but how did the business come to be?

I have been riding, racing and building bikes since I was a kid. Cycling has always been my passion. However, I became equally as interested in entrepreneurship and business when I was about 20 years old. After a year or so of some market research and planning, I started Worldwide Cyclery at the age of 21. I wanted to gather some friends together who also loved the industry, and create a shop like nothing else. We are on our fourth year now, have doubled in growth every year and are on track to close this year at $3M in revenue. The company has grown quickly and we are all having a lot of fun! We carry some unique brands, offer customization you can’t find in a normal bike shop and do our absolute best to provide phenomenal customer service. Those factors, among others, have helped us grow a lot. Our company culture is very important to me, because I think everyone should love where they work, the people they work with and the industry they are in. We embody that at Worldwide Cyclery, no doubt!

In addition to offering a huge number of parts (most of which I never even knew existed), it looks like you do some pretty sweet custom builds. Any favorites?

Custom builds are definitely our specialty. The cycling industry is quite complex these days, there are whole categories of bikes and parts for dozens of different disciplines. This allows riders to build and tailor a bike just for what they are doing. We build our own bikes like that, and love to help our customers do the same. Most of our favorites we have posted on our Facebook page.

How has ShipStation helped you with your business?

ShipStation has been vital to our business operations. To be honest I have no clue if we could even run the business without it! We ship a LOT, and having everything organized in one intuitive system has given us the ability to stay organized and stress free.

What’s your favorite ShipStation feature?

That’s tough to say, but if I had to pick one it would be the automation rules. It is incredible how much time those save us.

Jeff Cayley

ShipStation has been absolutely amazing! We would never have been able to grow our business to where it is today without ShipStation.

Written by

Erika

I'm Erika, the marketing manager for ShipStation. You'll find me on Twitter, Facebook, and the other areas of the ShipStation world. In my free time, I love playing & streaming video games, taking pictures of my cats, and doing other—generally nerdy—things. :)

More in User Stories

Browse All
The Stay Beautiful Foundation

"With ShipStation, I’m able to create 500 labels in less than a few minutes and get beauty in the hands of women who are battling cancer so much quicker. It allows me to put so much more time into the things that are really valuable to the Stay Beautiful Foundation and helps us grow and scale."

Synergy Logistics Logo
Synergy

"ShipStation integrates seamlessly into all new and emerging marketplaces. It allows us to focus less on shipping, and more on generating revenue for our clients."

QOR360 Founders
QOR360

"ShipStation and UPS allows us to scale and fulfill with the same quality as billion-dollar companies."

The Groomsman Suit

"ShipStation has one simple dashboard with all of our shipping needs. We can compare rates across different carriers, understand delivery time frames, and quote customers expedited shipping."

tout cuit shipping box
Tout Cuit

"I appreciate how intuitive and practical ShipStation's features are when processing delivery labels. It's really fast and efficient!"

Women's hand and wrist with multiple bracelets on and one ring on.
HorseFeathers Gifts

"I’ve learned so much with ShipStation, it is seriously amazing. I tell everybody about how it will change your business and how efficiently you can run everything."

Want to learn more about ShipStation?