Over the past few weeks, we’ve implemented a ton of new features into ShipStation to make your lives easier and to delegate a bit for when you’ve got a ton of shipments to complete.
First, we’ve enabled orders to be tasked to certain users. So, if you have multiple users on your account, you’ll see this handy new button on your dashboard. Click on it, and a dropdown list of all your users will display. Clicking on one of those names will assign the order to that user, simple as that!
For Gold-and-above plans, you now have some extra security features, too. For any specific user, you can allow only orders assigned to them to be viewed, in addition to only seeing shipments that were created by that user. Finally, you can do something called “workstation approval.” This means that you can restrict the computers on which a person can use ShipStation, cutting down on shipments being created at any other place than where you deem.
For everybody, we’re also implementing changes that restrict the ability for a user to be logged into different machines at the same time. This was a necessary change for many reasons, including maintaining data integrity, account security, and keeping the locked out users occurrences to a minimum. If you currently have multiple individuals that are using the same login for their account, you will need to create new logins for those individuals. You can do this in the Settings area under “Manage Users”.
In June, we reported on the ability to import your orders into ShipStation from a CSV (comma-separated values) file. Well, now the feature is fully out of beta and released to all subscribers on a Silver or higher plan. So, if you need to bulk import some orders, just get or create a CSV file and get to shipping them!
If you have a dropshipper or have ever manually shipped some packages, you’ve been able to mark orders a shipped, but updating the tracking info has been kind of a pain. No more! Now, as long as you’ve got the order and the tracking numbers, you can copy and paste the information directly into ShipStation. Once you’ve done that, you can choose to update the marketplace and/or the customers about that shipment. Voilà! Tons of orders shipped and recorded as such in only a few seconds.
We’re proud to announce our integration with Yahoo! Merchant Solutions, and add the ability to user your Yahoo! store with ShipStation. Now you can create your labels, communicate with your customers, and do everything you love to do in ShipStation with your Yahoo! store, too.
As you know, we’ve always got something in the works here @ShipStation, and you can bet you’ll see more coming from us in the near future, especially with the busy holiday season coming up soon!
It’s the first week of October. It is, officially, the 4th and final quarter of 2012. Thanksgiving is now just 52 days away, including today. Which means that you have 52 days until Black Friday, and then another 23 until Christmas Day. But…
You’ll be fine. Just follow these tips and you should be a bit more comfortable about the upcoming months. Remember, all this traffic is a great thing for you and your business. :)
As much as you can do ahead of time, do it. Automation can help you tackle this season, as well as a couple of extra hands on deck. Stock up on shipping labels, boxes, tape, and packing materials so that you’re ready to fulfill and ship orders almost as quickly as they come in.
Do you have some pearls of wisdom that you’ve gained through previous seasons? Let me know in the comments!
Name: Louisa Eyler
Company: Positive Distribution
Louisa is the distributor for LOCK LACES™, a company that offers bungie cord-style laces for athletes’ running shoes. Her company has been tasked with the marketing, logistics and fulfillment for the brand. Unfortunately, she shortly found herself bogged down in hundreds of orders and hours of processing. Luckily, she found ShipStation, and voila, her day cleared up!
We’re so glad you’re on board, Louisa! Congratulations on your successes and we wish you all the best!
Have you been experiencing slower than expected processing speeds with ShipStation? If so, we have some news that we’d like to share.
If you prefer or need to use Internet Explorer over any other browser, then we have found a way to help. To increase the overall speed and performance of ShipStation through your Internet Explorer browser versions 6, 7, 8 and 9, you can install a Google Chrome plug-in called the Google Chrome Frame. The plug-in can be downloaded from the following link. Just hit “Accept and Install”, and you’re on your way to a much faster ShipStation (note, you will need to restart Internet Explorer after installing the plug-in).
Note that the plug-in is only used for web sites that explicitly support the Google Chrome Frame, which ShipStation does, so it won’t affect any other sites that you regularly visit. For your convenience, we have included a video to help better explain how Google Chrome Frame works:
We hope that you have found this information helpful and that you are now experiencing ShipStation as it was intended – sleek, powerful, and FAST!
We’re excited to announce Shipping Presets, a powerful feature suggested by ShipStation’s very own user community. Shipping Presets allow you to quickly apply settings to one or more orders.
Manage your presets by clicking on the Shipping Presets menu above the shipping fields in the Order Information pane.
Click “+ New Preset” to add a new preset. Supply values for some or all of the fields.
There are 3 ways to apply shipping presets:
1. Apply a preset to a single order from the Shipping Preset menu.
2. Press defined hotkey to apply preset to one or more orders.
3. Use Bulk Update to apply preset to multiple orders.
Register now for your 30 day free trial of one of the most powerful shipping applications on the market. You’ll have access to a fully functioning solution containing time-saving features and access to discounted shipping rates!
ShipStation is a web-based shipping application that is fully compatible with Mac OSX and Safari. Whether you want to print single or multiple labels, domestic or international, via USPS, UPS or FedEx, ShipStation does it all on your Mac without the need for external software. Our commitment to intuitive and intelligent shipping software was built with Mac users in mind!
ShipStation brings a rich set of features to Mac users who have traditionally been neglected by desktop shipping software. Importing orders from multiple marketplaces and shipping them using USPS, UPS or FedEx is a seamless experience in Safari or any other web browser you choose. Customizable automation rules help you build a shipping process that’s fast, consistent, and tailored specifically to your business needs. Best of all, ShipStation can be accessed from anywhere!
ShipStation Feature Highlights:
At ShipStation, we care about the details too. By offering tools like a multi-carrier rate calculator, address validation checker, and product pick list generator, we help you to make quick and easy shipping decisions from within our platform.
If you’re looking for a powerful shipping application that runs effortlessly on a Mac, check out our 30-day free trial. Jennifer, an Apple user and founder of Gracefully Girly, gave us a shot and said, “I tried ShipStation and I’m in love. Pure love.“ We love hearing from our customers and discovering how we can continue providing top of the line shipping software for online retailers.
Entering manual orders can be very time consuming and tedious. ShipStation now has a solution that will allow sellers to quickly import existing orders into our application. By using our new CSV Import feature, sellers can upload orders for marketplaces not currently supported by ShipStation. This feature is currently in Beta testing and is available to ShipStation users on the Silver or higher plans.
To begin importing your orders with our CSV Import feature in ShipStation, follow these simple instructions:
Step 1) Head to the “Orders” page and locate the “Import” button.
Step 2) Select a file to import from your local hard drive.
Step 3) If this is your first upload, select to create new field mappings. Remember to choose if your file is Comma Separated or Tab Delimited. Be sure to also specify if the first line of your file contains column names.
Step 4) You can now create your field mappings and save these settings for future imports.
Step 5) Click next to finalize your upload and view your orders.
We have just launched a beta test of our CSV Order Import feature, if you would like to be include you may let us know by emailing firstname.lastname@example.org
or from within ShipStation by hovering over Support and select “Submit a Support Ticket.
As with any beta testing, we hope you’ll forgive the occasional hiccup. If you encounter any issues, please contact us through the same channels and and one our technical support team members will respond.
ShipStation is pleased to announced a new feature for our Amazon sellers to help with increased picking and packing accuracy. ShipStation now pulls in product images and weights for every Amazon order and displays them along with item name and sku.
Like other marketplaces, Amazon sellers now have the ability to hover over a product thumbnail image and see a larger version of the product image.
We’d love to hear what you think of these new features – as well as your ideas for new ones. Let us know what you think in UserVoice by selecting “Suggest a Feature” from the Support Menu.
ShipStation is constantly adding new features to make your shipping process easier. Today, we’re sharing one of ShipStation’s latest features: Bulk Tracking.
This feature allows you to select a list of orders from the Shipments page, click the “Track Shipments” button and track multiple shipments for USPS, UPS and FedEx all in once place!
Now, each shipment will be updated with an icon indicating its current status. Hovering over the tracking status icon allows you to view detailed information:
You can also filter your shipments by tracking status. This will help you to identify any problems in shipping before the customer reaches out to you.
One additional benefit of Bulk Tracking is to be able to identify Express Overnight shipments that have not been delivered by the guaranteed date and time. You are entitled to a full refund of the postage cost when this happens.
Your free 30 day trial of ShipStation will give you full access to all our features. Simplify your shipping process today!
For the last several months we’ve been working very hard on adding new features to ShipStation. Today, we’re happy to announce that ShipStation is now a FedEx® Compatible Solution!
With this addition, ShipStation now supports the 3 major US shipping carriers! Here are some highlights of our new FedEx module:
|Support for FedEx Express, Ground, Home Delivery, and SmartPost|
|Retrieve real-time rate information|
|Create labels one at a time or in batch, up to 500 at a time!|
|Validate addresses for shipping accuracy|
|Email tracking information to your buyers|
|Communicate tracking information to your eCommerce platforms|
|Compatible with your Mac or PC|
If you are looking for a user-friendly solution that will efficiently manage your FedEx shipping process, give ShipStation a try today!