Blog

Artificial intelligence (AI) is moving from an emerging technology to an essential ecommerce business tool. Unlike other newer technologies, such as blockchain or the metaverse, AI directly enhances the customer journey by tailoring and streamlining shopping experiences. This blog, inspired by Shipstation’s Ecommerce Delivery Benchmark Report 2024, will delve into how AI is transforming retail […]

Omnichannel retail is reshaping the way we shop, blending technology with changing consumer habits to create a seamless buying experience. A recent report by ShipStation reveals that this approach allows customers to switch between online and in-store purchasing effortlessly, marking a significant shift in the retail landscape. A striking example of this shift is the […]

A seamless returns process not only delights your customers but also transforms them into loyal patrons for life. The secret? Meeting and exceeding customer expectations. Today’s shoppers demand simplicity and convenience, especially when it comes to returns. Fortunately, we have tools and options at your disposal to streamline this process without draining your resources. By […]

In a year where online holiday spending is set to reach $389 billion, the season becomes a challenge for many e-commerce retailers to resolve delivery issues innovatively. ShipStation’s Peak Season Report 2023: Building a risk-resistant ecommerce strategy steps in as more than just a guide; it’s a strategic toolkit for retailers to excel in this […]

Spotting best selling platforms and utilising them relevantly has emerged as a critical driver of success for retailers, especially during the bustling peak season. We’ve done the research for you, and data appoints marketplaces as the preferred channel to shop online, according to global consumers. Why? Among many reasons: they offer a breadth of products […]

As the clocks tick closer to the festive season, both consumers and retailers are gearing up for the annual shopping bonanza. Yet, 2023 isn’t just any ordinary year; it’s one where lessons learned from the past and the expectations of a digitally savvy consumer meet. From the nuanced shopping behaviours of different age groups to […]

New research from ShipStation and Retail Economics suggests that Australians will spend more on online marketplaces as they look  for the best discounts and deals, amid a cautious economic backdrop Australian consumers look set to spend $4.8 billion this year on online marketplaces this Black Friday and Christmas as they look to get the most […]

The fashion, jewellery, and accessory industries are highly competitive. The same goes for the ecommerce space. You’ve established a customer base and founded a highly successful business within your industry. It’s time to choose a shipping solution to streamline your fulfilment process. ShipStation provides high-volume shippers with automation tools and integration so that orders can […]

Keeping up with the demands of enterprise parcel delivery is challenging. With so many moving parts, constant changes to shipping services and label fees, plus staying on top of processing speeds all cut into fulfilment time. This is why ShipStation has built Shipping Strategies and Auto-Split. These automated features let you keep up with the […]

81% of Australian consumers are unlikely to buy from retailers following a negative delivery experience New ShipStation research reveals the impact of delivery experiences on consumer attitudes New research reveals the extent of negative delivery experiences on customer loyalty, with 81.4% of Australian consumers stating they are not likely to shop with a brand again […]

The traditional ecommerce practice of selling items that you keep in your warehouse or storefront is not the only way to become a successful ecommerce merchant. Some people have successful businesses that never even see the items they sell. This is known as dropshipping.  Dropshipping is a business model where the person selling the item […]

Both a shipping software and a shipping API have the same end goal: creating shipping labels. Discover which shipping technology is right for your business.