consumer expectations

  • New Research: How COVID-19 Has Impacted Ecommerce in Australia Indefinitely

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    It’s no doubt that the pandemic has had an effect on all of us, and particularly for ecommerce and businesses small and large, it has had lasting impacts on consumer behaviour and expectations around shopping, fulfilment, and delivery. We recently conducted a survey of 475 online shoppers across Australia, with over 2,000 worldwide respondents, to […]