Customer-Initiated Returns in ShipStation
by Claire SanfordAre you going to use customer initiated returns? ShipStation can help you make a returns portal look good and be insightful.
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How to Easily Process Returns with ShipStation
by Claire SanfordReturns have become trickier than ever during the COVID-19 pandemic. As shopping in brick-and-mortar stores has dropped, returns have become even less common. In fact, many stores are temporarily halting returns to help curb the spread of COVID-19. However, many online retailers still accept returned merchandise and consumers expect them to. And while consumers have […]
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How to Process Returns with ShipStation
by Claire SanfordLearn how to process returns with ShipStation in order to acquire new customers and achieve business growth.
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Boost Sales with the Branded Returns Portal (+ 5 More Benefits)
by Stephan MilliesOur online sellers saw 16% more orders on average after they adopted ShipStation’s self-service branded returns portal. And loyalty increased, too …
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Scan to Print and Your Shipping Workflow
by Callie HinmanWant a better shipping workflow? Then you need to check out our Scan to Print feature. It’s the peanut butter to your workflow’s jelly.
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Talk Around Town: ShipStation Mobile with Miguel & Byron
by JoeyJoey sits down with Miguel and Byron, the developers beyond ShipStation Mobile. ShipStation Mobile is free on iOS & Android devices.
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Simplify Your Shipping Workflow With Batch Processing
by Austin CanaryThere’s always room for improvement and increased efficiency. We developed a workout plan to help you #shipinshape. Today we discuss how to make your shipping process more simple and effective with batches. Ask yourself (or your shipping manager) this: are we picking, packing and creating one shipping label at a time for every single order? […]
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Always on the Move: ShipStation Mobile on Tablets & International Address Verification!
by JoeyShipStation offers international address verification so you know your packages are arriving at their overseas destinations! Plus, our one-of-a-kind mobile app supports iOS tablets AND metric weights.
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Get Your Shipping Station In Shape
by Austin CanaryYour shipping process can become a daunting routine in the day-to-day operations of running an online business. That can lead to developing not-so-great habits that, while comfortable, are inefficient. It’s important re-evaluate your workflow to speed up your process so you spend less time shipping and more time growing your business. This is the year for you to ship in […]
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Add Multiple Accounts for the Same Carrier
by JoeyIf you’re using multiple carrier accounts when you ship, you can now add them all to ShipStation! Set a primary account, give nicknames to your carrier accounts, and create automation rules to make shipping simple.
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ShipStation 101: Branding, Part V: Branded Tracking Page
by JoeyThe branded tracking page is the end-all-be-all of getting your brand out there. We offer it—fully customizable, of course—for free. Included with your subscription. Nothing’s holding you back!
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ShipStation 101: Branding, Part IV: Branded Delivery Emails
by JoeyDid you know you can keep the conversation going even after your customer receives their package? Here’s a quick rundown on branded delivery emails.
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ShipStation 101: Branding, Part III: Branded Confirmation Emails
by JoeyOnce a customer places an order, email is the most direct communication route. Make the most of these interactions with branded confirmation emails.
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ShipStation 101: Branding, Part II: Branded Shipping Labels
by JoeyDid you know you can create branded shipping labels in ShipStation? It’s a little thing that can have a big impact on the customer experience.
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ShipStation 101: Branding, Part I: Branded Packing Slips
by JoeyThe packing slip is a great opportunity to showcase your brand. And ShipStation makes it easy to customize it. Here’s how to create branded packing slips.
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Reinforce Your Brand with the NEW Branded Tracking Page
by JoeyPromote your business with the new branded tracking page! Your logo, your social media, your links, and your customer’s order. Look bigger than ever before.
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Save Time by Scheduling a USPS Pickup in ShipStation
by JoeyEvery plan in ShipStation comes with a free Stamps.com account (saving you $15.99/month). Up to now, that’s meant discounted rates, easy SCAN forms and reporting, auto-tracking shipments, and more. We’re adding to that even more: You can now schedule a next-day USPS pickup. If you’re using our free Stamps.com account, you’re going to see a […]
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Keep Track of Inventory Levels with ShipStation’s Inventory Management
by JoeyNow that ShipStation has a native inventory tracker AND trackable inventory levels from third parties like Stitch Labs, FBA, Channel Advisor & more, getting ship done just got easier.
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The Ins & Outs of ShipStation Mobile
by JoeyHow much do you know about ShipStation Mobile, the only FREE shipping app? Learn about all you can do here and get more ship done on the go.
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Save Even More Time with ShipStation’s New Feature: Quickship
by JoeyOur speediest feature yet is here: Quickship. Ship orders 2x faster than before and get more ship done with ShipStation.
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The Best Features of 2015
by JoeyTake a look back at the biggest and best features ShipStation released in 2015.
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Introducing Delivery Times & Emails
by JoeyJust in time for the holidays, ShipStation adds Delivery Times to the Orders page and a Delivery Email to let customers know when an order is delivered.
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Six Weeks of Speed, Part VI: Create Return Labels on Mobile
by Joey6 Weeks of Speed concludes with return labels on mobile—create & print them right from your mobile device!
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Six Weeks of Speed, Part V: Auto Fulfillment
by JoeySix Weeks of Speed saves even more time in Week 5 with Auto Fulfillment: send your FBA & Shipwire orders automagically.