Customer-Initiated Returns in ShipStation
by Claire SanfordAre you going to use customer initiated returns? ShipStation can help you make a returns portal look good and be insightful.
Are you going to use customer initiated returns? ShipStation can help you make a returns portal look good and be insightful.
Returns have become trickier than ever during the COVID-19 pandemic. As shopping in brick-and-mortar stores has dropped, returns have become even less common. In fact, many stores are temporarily halting returns to help curb the spread of COVID-19. However, many online retailers still accept returned merchandise and consumers expect them to. And while consumers have […]
Learn how to process returns with ShipStation in order to acquire new customers and achieve business growth.
Our online sellers saw 16% more orders on average after they adopted ShipStation’s self-service branded returns portal. And loyalty increased, too …
Want a better shipping workflow? Then you need to check out our Scan to Print feature. It’s the peanut butter to your workflow’s jelly.
Joey sits down with Miguel and Byron, the developers beyond ShipStation Mobile. ShipStation Mobile is free on iOS & Android devices.
There’s always room for improvement and increased efficiency. We developed a workout plan to help you #shipinshape. Today we discuss how to make your shipping process more simple and effective with batches. Ask yourself (or your shipping manager) this: are we picking, packing and creating one shipping label at a time for every single order? […]
ShipStation offers international address verification so you know your packages are arriving at their overseas destinations! Plus, our one-of-a-kind mobile app supports iOS tablets AND metric weights.
Your shipping process can become a daunting routine in the day-to-day operations of running an online business. That can lead to developing not-so-great habits that, while comfortable, are inefficient. It’s important re-evaluate your workflow to speed up your process so you spend less time shipping and more time growing your business. This is the year for you to ship in […]
If you’re using multiple carrier accounts when you ship, you can now add them all to ShipStation! Set a primary account, give nicknames to your carrier accounts, and create automation rules to make shipping simple.
The branded tracking page is the end-all-be-all of getting your brand out there. We offer it—fully customizable, of course—for free. Included with your subscription. Nothing’s holding you back!
Did you know you can keep the conversation going even after your customer receives their package? Here’s a quick rundown on branded delivery emails.
Once a customer places an order, email is the most direct communication route. Make the most of these interactions with branded confirmation emails.
Did you know you can create branded shipping labels in ShipStation? It’s a little thing that can have a big impact on the customer experience.
The packing slip is a great opportunity to showcase your brand. And ShipStation makes it easy to customize it. Here’s how to create branded packing slips.
Promote your business with the new branded tracking page! Your logo, your social media, your links, and your customer’s order. Look bigger than ever before.
Every plan in ShipStation comes with a free Stamps.com account (saving you $15.99/month). Up to now, that’s meant discounted rates, easy SCAN forms and reporting, auto-tracking shipments, and more. We’re adding to that even more: You can now schedule a next-day USPS pickup. If you’re using our free Stamps.com account, you’re going to see a […]
Now that ShipStation has a native inventory tracker AND trackable inventory levels from third parties like Stitch Labs, FBA, Channel Advisor & more, getting ship done just got easier.
How much do you know about ShipStation Mobile, the only FREE shipping app? Learn about all you can do here and get more ship done on the go.
Our speediest feature yet is here: Quickship. Ship orders 2x faster than before and get more ship done with ShipStation.
Take a look back at the biggest and best features ShipStation released in 2015.
Just in time for the holidays, ShipStation adds Delivery Times to the Orders page and a Delivery Email to let customers know when an order is delivered.
6 Weeks of Speed concludes with return labels on mobile—create & print them right from your mobile device!
Six Weeks of Speed saves even more time in Week 5 with Auto Fulfillment: send your FBA & Shipwire orders automagically.