• Returns By The Numbers

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      As we mentioned before eCommerce returns are scary. It’s money lost on the product, on shipping, and potentially future sales. So, for some online businesses, it’s easier to ignore returns. Or maybe make them so difficult, add so many hoops, that the customer doesn’t even bother with the returns process. Embracing e-commerce returns means […]

  • Social Media Trends To Look Out For in 2017 Part 2

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    In Part 1 we talked about the importance of keeping on top of all the latest trends happening in the social media sphere. We talked about Live Video Streaming, Paid Social, and 360 Images/Videos. In Part 2 we focus on Sales & Service getting more involved in your social media, Infographics still being an important content tool […]