Customer-Initiated Returns in ShipStation
by Claire SanfordAre you going to use customer initiated returns? ShipStation can help you make a returns portal look good and be insightful.
Are you going to use customer initiated returns? ShipStation can help you make a returns portal look good and be insightful.
Returns have become trickier than ever during the COVID-19 pandemic. As shopping in brick-and-mortar stores has dropped, returns have become even less common. In fact, many stores are temporarily halting returns to help curb the spread of COVID-19. However, many online retailers still accept returned merchandise and consumers expect them to. And while consumers have […]
Learn how to process returns with ShipStation in order to acquire new customers and achieve business growth.
Check out ShipStation’s 2019 trade show schedule. We’ll be all over the globe this year, so stop by and talk to us about all things ecommerce!
Our online sellers saw 16% more orders on average after they adopted ShipStation’s self-service branded returns portal. And loyalty increased, too …
From seeing partners and users at IRCE 2018, to hosting ShipStation University and an Ecommerce Speakeasy, we had an awesome week in Chicago!
Get ready Chicago, because ShipStation is coming. Every year in June, Chicago hosts the Internet Retailer Conference & Exhibition–better known as IRCE 2018. The world’s leading merchants, platforms, and solutions all come together in a one-stop-shop for all of your e-retail and ecommerce needs. Every year, ShipStation is there. And this year, we have some […]
Want a better shipping workflow? Then you need to check out our Scan to Print feature. It’s the peanut butter to your workflow’s jelly.
We had an absolute blast at our SXSW event and couldn’t be happier about how it went. Here are a few highlights from the ShipStation Lounge Experience.
Want to know where the ShipStation team will be this year? Take a look at our cool interactive 2018 trade show schedule graphic and find out!
Every year, ShipStation goes on the road to trade shows all over the country. We love the chance to talk e-commerce, shipping, and efficiency and show off ShipStation to folks that might not’ve seen it in action yet. Plus, we get to hang out with our users and partners, talk shop, and hear different use-cases. […]
A look back at a crazy week in Chicago! Thank you to all the love from our users and partners that attended! We hope to see you all next year!
Joey sits down with Miguel and Byron, the developers beyond ShipStation Mobile. ShipStation Mobile is free on iOS & Android devices.
South By Southwest dedicates itself to helping creative people achieve their goals. Founded in 1987 in Austin, Texas, SXSW is best known for its conference and festivals that celebrate the convergence of the interactive, film, and music industries. The event, an essential destination for global professionals, features sessions, showcases, screenings, exhibitions, and a variety of […]
There’s always room for improvement and increased efficiency. We developed a workout plan to help you #shipinshape. Today we discuss how to make your shipping process more simple and effective with batches. Ask yourself (or your shipping manager) this: are we picking, packing and creating one shipping label at a time for every single order? […]
ShipStation offers international address verification so you know your packages are arriving at their overseas destinations! Plus, our one-of-a-kind mobile app supports iOS tablets AND metric weights.
Ready to get your Shipping Ph.D? Sign up for ShipStation University!? Learn more and reserve your spot by visiting https://t.co/toUbCDZ2AX. pic.twitter.com/hP97rVclOm — ShipStation (@ShipStation) March 3, 2017 At ShipStation we jump at the opportunity to get out of the office to meet and interact with our users which is why we are so excited to […]
Your shipping process can become a daunting routine in the day-to-day operations of running an online business. That can lead to developing not-so-great habits that, while comfortable, are inefficient. It’s important re-evaluate your workflow to speed up your process so you spend less time shipping and more time growing your business. This is the year for you to ship in […]
Check out Last Week with ShipStation & see Black Friday statistics, Cyber Monday sales numbers & even more. From goofy videos to social love, it’s all here.
If you’re using multiple carrier accounts when you ship, you can now add them all to ShipStation! Set a primary account, give nicknames to your carrier accounts, and create automation rules to make shipping simple.
The branded tracking page is the end-all-be-all of getting your brand out there. We offer it—fully customizable, of course—for free. Included with your subscription. Nothing’s holding you back!
Did you know you can keep the conversation going even after your customer receives their package? Here’s a quick rundown on branded delivery emails.
Once a customer places an order, email is the most direct communication route. Make the most of these interactions with branded confirmation emails.
Did you know you can create branded shipping labels in ShipStation? It’s a little thing that can have a big impact on the customer experience.