---
title: "Webinar: ShipStation and Order Editing"
url: "https://www.shipstation.com/en-au/webinars/webinar-shipstation-and-order-editing/"
type: "webinars"
modified: "2026-09-10T00:05:53-05:00"
---
ANZ WEBINAR | 12pm AEST | 24th September

The 'Perfect Order' Workflow: From Edit to Delivery
===================================================

Turn post-purchase chaos into a profit-generating machine: learn how to automate, upsell, and delight customers – all without breaking a sweat!

##### About the Webinar

There are three moments that matter the most during post-purchase:

- The edit
- The delivery
- The upsell

If you are not optimising each of these moments, you are missing out on key customer retention and revenue generating opportunities.

Join us on **Thursday 24th September** at **12pm** as we sit down with **Ben Panther, APAC Client Lead for Order Editing** to discuss how you can raise the bar in each of these areas to deliver the perfect customer experience every time.

##### Key Takeaways

- **Reduce Support Overhead:** Learn how to stop drowning in “Where’s my order?” tickets, by empowering customers with self-service edits that save time and eliminate manual headaches.

- **Unlock Hidden Revenue:** Turn order tweaks and returns into revenue opportunities. Capitalise on high-intent moments to drive upsells and keep revenue in your pocket.

- **Supercharge Fulfilment:** Scale without the stress. Discover the secrets to automate your workflow to handle peak order volumes smoothly, accurately, and without adding headcount.