{"id":88919,"date":"2026-02-20T13:58:46","date_gmt":"2026-02-20T19:58:46","guid":{"rendered":"https:\/\/www.shipstation.com\/fulfilment\/returns\/"},"modified":"2026-10-02T15:06:13","modified_gmt":"2026-10-02T20:06:13","slug":"returns","status":"publish","type":"page","link":"https:\/\/www.shipstation.com\/en-au\/fulfilment\/returns\/","title":{"rendered":"Streamline Returns Management &#038; Cut Costs"},"content":{"rendered":"\n\n\n<section class=\"wp-block-shipstation-hero block not-prose padding-top--md padding-bottom--lg\">\n    <div class=\"\">\n        <div class=\"container\">\n            <div class=\"hero items-start\">\n                <div class=\"hero-content \">\n                                                                    <h1>Turn returns management into cost savings<\/h1>\n                                                    <div class=\"lead\"><p>Returns don\u2019t have to eat into your margins. ShipStation\u2019s returns management system automates requests, simplifies return shipping, and helps turn every return into a smoother experience\u2014for your team and your customers.<\/p><\/div>\n                                                                                    <div class=\"btn-group\">\n                                                                                    <a href=\"\/start-a-free-trial\/\" class=\"btn btn--primary\" target=\"_self\">\n                                    Start a Free Trial                                <\/a>\n                                                                            \n                                                                                    <a href=\"\/contact-us\/\" class=\"btn outline btn--secondary\" target=\"_self\">\n                                    Request a Demo                                <\/a>\n                                                                        <\/div>\n                 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                       \n                                        \n                                        \n                                        \n                                    <\/div>\n                    <div class=\"logo-marquee\">\n                <div class=\"fade-edges \">\n                    <div class=\"slider\">\n                        <ul class=\"animate-infinite-scroll\">\n                                                                                                <li>\n                                        <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/DHL-icon-card.svg\" \n                                             alt=\"DHL logo\" \n                                             width=\"94\" \n                                             height=\"94\" \n                                             loading=\"lazy\" \/>\n                                    <\/li>\n                                                  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src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/05\/Untitled-3-1.png\" \n                                             alt=\"\" \n                                             width=\"200\" \n                                             height=\"200\" \n                                             loading=\"lazy\" \/>\n                                    <\/li>\n                                                                                                                                <li>\n                                        <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/Woo-commerce-icon-card.svg\" \n                                             alt=\"Woo Commerce logo\" \n                                             width=\"94\" \n                                             height=\"94\" \n                                             loading=\"lazy\" \/>\n                                    <\/li>\n                    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width=\"94\" \n                                                 height=\"94\" \n                                                 loading=\"lazy\" \/>\n                                        <\/li>\n                                                                                                                                                <li>\n                                            <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/FedEx-Icon-Card.svg\" \n                                                 alt=\"FedEx logo\" \n                                                 width=\"94\" \n                                                 height=\"94\" \n                                                 loading=\"lazy\" \/>\n                                        <\/li>\n                                                                                                                                                <li>\n                        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src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/WIX-icon-card.svg\" \n                                                 alt=\"WIX logo\" \n                                                 width=\"94\" \n                                                 height=\"94\" \n                                                 loading=\"lazy\" \/>\n                                        <\/li>\n                                                                                                                                                <li>\n                                            <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/Shopify-icon-card.svg\" \n                                                 alt=\"Shopify Logo\" \n                                                 width=\"94\" \n                                                 height=\"94\" \n                                                 loading=\"lazy\" \/>\n           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                  alt=\"\" \n                                                 width=\"200\" \n                                                 height=\"200\" \n                                                 loading=\"lazy\" \/>\n                                        <\/li>\n                                                                                                                                                <li>\n                                            <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/Woo-commerce-icon-card.svg\" \n                                                 alt=\"Woo Commerce logo\" \n                                                 width=\"94\" \n                                                 height=\"94\" \n                                                 loading=\"lazy\" \/>\n                                        <\/li>\n                                                                                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                                              height=\"94\" \n                                                 loading=\"lazy\" \/>\n                                        <\/li>\n                                                                                                                                                <li>\n                                            <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/05\/Untitled-4-2.png\" \n                                                 alt=\"\" \n                                                 width=\"200\" \n                                                 height=\"200\" \n                                                 loading=\"lazy\" \/>\n                                        <\/li>\n                                                                                                <\/ul>\n                                            <\/div>\n                <\/div>\n            <\/div> <!-- Close logo-marquee -->\n            <\/div> <!-- Close container -->\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<p><style>\n.wp-block-shipstation-logo-marquee .container .logo-marquee .fade-edges .slider>ul>li img {<br \/>\n    min-height: 120px;<br \/>\n}<br \/>\n<\/style><\/p>\n\n\n<section class=\"wp-block-shipstation-cards-v2 block not-prose\" id=\"block-cards-6ad7a0bdb7d1e\">\n            <div class=\"bg-grey-lightest background--full content-theme--light  \">\n        <div class=\"container\">\n                        <div class=\"content content-align-center items-center\">\n                                \n                                    <h2>Use returns to drive profit and loyalty<\/h2>\n                                \n                                    <div class=\"lead\"><p>ShipStation centralises returns in one place, giving your team clear, guided steps to process items faster. The result is a smoother returns experience that builds trust, reduces friction, and keeps customers coming back.<\/p><\/div>\n                                \n                                \n                            <\/div>\n                        \n                                                <!-- Grid Mode -->\n                    <div class=\"cards icon-top columns-3 layout-grid\">\n                                                                                <div class=\"card card-icon card-solid card--centered card--text-centered bg-white\">\n                                \n        <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/02\/icon-e04efc1dc886.png\" alt=\"\" class=\"icon\" loading=\"eager\" \/>\n    \n\n\n\n\n\n<div class=\"card-content h-full\">\n        <div class=\"card-text\">\n                    <!-- Standard heading\/eyebrow for all other card types -->\n            \n                                                <h3 class=\"h5\">Protect your revenue and bottom line<\/h3>\n                                            \n                    <div class=\"body\"><p>Returns don\u2019t have to mean lost revenue. ShipStation helps steer shoppers toward exchanges instead of refunds. Choose who pays for return shipping and control which services are available. Clear rules and automations process refunds only when needed, reduce return abuse, and retain revenue to protect your bottom line.<\/p><\/div>\n        \n            <\/div>\n\n    <\/div>\n\n                            <\/div>\n                                                                                                            <div class=\"card card-icon card-solid card--centered card--text-centered bg-white\">\n                                \n        <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/02\/icon-4351fa2b1b22.png\" alt=\"\" class=\"icon\" loading=\"eager\" \/>\n    \n\n\n\n\n\n<div class=\"card-content h-full\">\n        <div class=\"card-text\">\n                    <!-- Standard heading\/eyebrow for all other card types -->\n            \n                                                <h3 class=\"h5\">Use self-service returns for better experiences<\/h3>\n                                            \n                    <div class=\"body\"><p>Make returns simple for shoppers and easy on your team. Self-service returns let customers start a return, select items, and generate a label in minutes. They see what to expect and when\u2014boosting satisfaction and reducing \u201cwhere is my return\u201d tickets.<\/p><\/div>\n        \n            <\/div>\n\n    <\/div>\n\n                            <\/div>\n                                                                                                            <div class=\"card card-icon card-solid card--centered card--text-centered bg-white\">\n                                \n        <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/02\/icon-7bc0f2b2ebc0.png\" alt=\"\" class=\"icon\" loading=\"eager\" \/>\n    \n\n\n\n\n\n<div class=\"card-content h-full\">\n        <div class=\"card-text\">\n                    <!-- Standard heading\/eyebrow for all other card types -->\n            \n                                                <h3 class=\"h5\">Understand what\u2019s being returned\u2014and why<\/h3>\n                                            \n                    <div class=\"body\"><p>Whether you ship from a single location or a network of fulfilment centre partners, ShipStation helps you scale confidently. Connect new sales channels, add warehouses, and plug in additional carriers. You&#8217;ll still control shipping rates, service levels, and delivery promises that protect your margins and your brand.<\/p><\/div>\n        \n            <\/div>\n\n    <\/div>\n\n                            <\/div>\n                                                                        <\/div>\n                            \n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><section class=\"block block-feature-text US \"><div class=\"bg-grey-lightest background--full content--lg\">\n<div id=\"feature-text-block-block_213efc77c3e21f82cc2636d6d2dc53a7\" class=\"feature-text-block storylane-header pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"\">See ShipStation returns and exchanges in action<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"text-lg max-w-[68rem]\"><p>Explore our interactive tour to see how ShipStation&#8217;s returns and exchanges tools can improve your customer experience.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n\n\n<style>\n.storylane-demo{\n    padding:0 3rem;\n}\n.storylane-demo .sl-embed {\n    max-width: 1100px;\n    margin: 0 auto;\n    padding-bottom: 0 !important;\n    height: 100% !important;\n    width: 100% !important;\n    aspect-ratio: 16 \/ 9 !important;\n}\n.background--full:has(.storylane-header){\n    padding-bottom:0 !important;\n}\n<\/style>\n<div class='storylane-demo bg-grey-lightest'>\n    <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed sl-embed-container\" style=\"position:relative;padding-bottom:calc(54.57% + 25px);width:100%;height:0;transform:scale(1)\">\n    <div class=\"sl-preview-heading\" style=\"position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center;background-color:rgba(40, 37, 54, 0.9);z-index:999999;font-family:Poppins, Arial, sans-serif;font-size:clamp(20px, 2.664vw, 28px);font-weight:500;line-height:normal;text-align:center;border-radius:10px;\"><button onclick=\"Storylane.Play({type: 'preview_embed',demo_type: 'image', width: 2560, height: 1044, element: this, demo_url: 'https:\/\/auctane.storylane.io\/demo\/4rvu3n7ey6fu?embed=inline_overlay'})\" class=\"sl-preview-cta\" style=\"background-color:#00AA55;border:none;border-radius:8px;box-shadow:0px 0px 15px rgba(26, 19, 72, 0.45);color:#FFFFFF;display:inline-block;font-family:Poppins, Arial, sans-serif;font-size:clamp(16px, 1.599vw, 20px);font-weight:600;height:clamp(40px, 3.996vw, 50px);line-height:1.2;padding:0 clamp(15px, 1.776vw, 20px);text-overflow:ellipsis;transform:translateZ(0);transition:background 0.4s;white-space:nowrap;width:auto;z-index:999999;cursor:pointer\">VIEW DEMO<\/button>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/div><div class=\"sl-embed\" data-sl-demo-type=\"image\" style=\"position:relative;padding-bottom:calc(40.78% + 25px);width:100%;height:0;transform:scale(1);overflow:hidden;\">\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<div class=\"sl-preview\" style=\"width:100%;height:100%;z-index:99999;position:absolute;background:url('https:\/\/storylane-prod-uploads.s3.us-east-2.amazonaws.com\/company\/company_5154eb8e-9e06-4b46-ab30-6b97ca779313\/project\/project_1e479c7e-cf72-43bf-ba74-35c256149348\/page\/zw44r46jsK9KJekTgG9d5.png') no-repeat;background-size:100% 100%;border-radius:inherit;filter:blur(0px)\"><\/div>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<iframe class=\"sl-demo\" src=\"\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen style=\"display:none;position:absolute;top:0;left:0;width:100%;height:100%;border:none;\"><\/iframe>\n\u00a0\u00a0\u00a0\u00a0<\/div>\n\u00a0\u00a0\u00a0\u00a0<iframe class=\"sl-demo\" src=\"\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen style=\"display:none;position:absolute;top:0;left:0;width:100%;height:100%;border:none;\"><\/iframe>\n\u00a0\u00a0<\/div>\n  <\/div>\n<\/div>\n<\/div>\n\n\n\n<section class=\"block block-zig-zag wp-block-shipstation-zig-zag block not-prose\">\n    <div class=\"bg-grey-lightest background--full content-theme--light content--lg \">\n        <div class=\"zig-zag-block\">\n            <div class=\"container\">\n                    <div class=\"content content-align-center items-center content-width-lg\">\n                                        \n                                            <h2>Returns features designed for modern commerce<\/h2>\n                                        \n                                            <div class=\"lead\">Let customers access labels, exchanges, and RMAs from a single, branded returns portal\u2014making the process smoother for shoppers and simpler for your team to handle.<\/div>\n                                        \n                                        \n                                    <\/div>\n                <div class=\"columns flex-col-reverse items-center zig-zag-row\" data-row=\"1\">\n            \n            <!-- Text Column -->\n            <div class=\"column-content w-full md:col-span-6 md:order-1 content-align-left mobile-align-left\">\n                                \n                                    <h3>Customise returns to match your policy<\/h3>\n                                \n                                    <div class=\"lead max-w-[54rem]\">\n                        <p>Tailor your returns experience with ShipStation to meet your policies and profit goals. Configure store-specific return windows, define returnable products, and select approved carriers and packages. Set rules for automatic approval upon delivery or scan. Use tags to manage specific scenarios like blocking returns, offering free shipping, or restricting refunds. You maintain control over cost, speed, and convenience while offering customers a simple return process.<\/p>                    <\/div>\n                                \n                                \n                            <\/div>\n\n            <!-- Media Column -->\n            <div class=\"column-media w-full md:col-span-6 md:order-2\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/05\/img_ss_fulfillment_returns_anz_01_3x.webp\" alt=\"Returns management in ShipStation.\" class=\"rounded-xl\" \/>\n                            <\/div>\n\n        <\/div>\n            <div class=\"columns flex-col-reverse items-center zig-zag-row\" data-row=\"2\">\n            \n            <!-- Text Column -->\n            <div class=\"column-content w-full md:col-span-6 md:order-2 content-align-left mobile-align-left\">\n                                \n                                    <h3>Use exchanges to keep each sale<\/h3>\n                                \n                                    <div class=\"lead max-w-[54rem]\">\n                        <p>Turn refunds into exchanges with flexible, shopper-friendly options. Customers can easily swap sizes, colors, or products, while you stay in control by defining SKU-based exchange rules. Clear choices reduce refunds, retain revenue, and give customers the confidence to try again\u2014strengthening both margins and the customer experience.<\/p>                    <\/div>\n                                \n                                \n                            <\/div>\n\n            <!-- Media Column -->\n            <div class=\"column-media w-full md:col-span-6 md:order-1\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/02\/use-exchanges-to-keep-each-sale-260220-1355.webp\" alt=\"Use Exchanges To Keep Each Sale 260220 1355.\" class=\"rounded-xl\" \/>\n                            <\/div>\n\n        <\/div>\n            <div class=\"columns flex-col-reverse items-center zig-zag-row\" data-row=\"3\">\n            \n            <!-- Text Column -->\n            <div class=\"column-content w-full md:col-span-6 md:order-1 content-align-left mobile-align-left\">\n                                \n                                    <h3>Let RMAs improve visibility and prevent fraud<\/h3>\n                                \n                                    <div class=\"lead max-w-[54rem]\">\n                        <p>ShipStation assigns a unique RMA number to each return. That makes it easy to track from start to finish. Every RMA links the order, return label, reason code, and refund or exchange status. All RMAs live in a centralised dashboard, so you can manage incoming requests, issue refunds, and process exchanges quickly. Paired with a branded self-service portal, ShipStation helps returns flow smoothly without slowing other workflows or straining your team.<\/p>                    <\/div>\n                                \n                                \n                            <\/div>\n\n            <!-- Media Column -->\n            <div class=\"column-media w-full md:col-span-6 md:order-2\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/02\/let-rmas-improve-visibility-and-prevent-fraud-260220-1355.webp\" alt=\"Let Rmas Improve Visibility And Prevent Fraud 260220 1355.\" class=\"rounded-xl\" \/>\n                            <\/div>\n\n        <\/div>\n            <div class=\"columns flex-col-reverse items-center zig-zag-row\" data-row=\"4\">\n            \n            <!-- Text Column -->\n            <div class=\"column-content w-full md:col-span-6 md:order-2 content-align-left mobile-align-left\">\n                                \n                                    <h3>Use branded returns to extend your storefront<\/h3>\n                                \n                                    <div class=\"lead max-w-[54rem]\">\n                        <p>Your returns experience should feel like part of your store. ShipStation\u2019s branded returns portal lives on a URL you control and uses your logo, colors, and messaging. Merchants can also customise email templates to match the same branding and tone. That reinforces customer trust, even when a return is needed. You can also add a clear return policy so shoppers know exactly how your process works.<\/p>                    <\/div>\n                                \n                                \n                            <\/div>\n\n            <!-- Media Column -->\n            <div class=\"column-media w-full md:col-span-6 md:order-1\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/02\/use-branded-returns-to-extend-your-storefront-260220-1355.webp\" alt=\"Returns management in ShipStation.\" class=\"rounded-xl\" \/>\n                            <\/div>\n\n        <\/div>\n            <div class=\"columns flex-col-reverse items-center zig-zag-row\" data-row=\"5\">\n            \n            <!-- Text Column -->\n            <div class=\"column-content w-full md:col-span-6 md:order-1 content-align-left mobile-align-left\">\n                                \n                                    <h3>Generate return labels in one click<\/h3>\n                                \n                                    <div class=\"lead max-w-[54rem]\">\n                        <p>Create and print labels, include them in the original package, or let customers generate them in your branded portal. For example, a clothing subscription box can have a label ready in the box. You decide whether to pay upfront or only when used. Weight and dimensions are automatically populated from the original shipment or product defaults, saving your team time and avoiding data entry errors.<\/p>                    <\/div>\n                                \n                                \n                            <\/div>\n\n            <!-- Media Column -->\n            <div class=\"column-media w-full md:col-span-6 md:order-2\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/05\/img_ss_fulfillment_returns_anz_02_3x.webp\" alt=\"Returns management in ShipStation.\" class=\"rounded-xl\" \/>\n                            <\/div>\n\n        <\/div>\n                <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-shipstation-posts block not-prose posts-block aspect-4-3\">\n    <div class=\"bg-deep-indigo background--full content-theme--dark\">\n        <div class=\"container\">\n                            <div class=\"content content-align-center\">\n                                            <p class=\"eyebrow eyebrow--accent\">Testimonials<\/p>\n                    \n                                            <h2>Hear From our Customers<\/h2>\n                    \n                    \n                    \n                                    <\/div>\n            \n            \n                                                                            <div class=\"posts-grid posts-grid--resources\">\n                                                    <article class=\"post-item post-item--resource post-item--cta-btn post-item--align-center bg-white content-theme--light\">\n                                                                    <div class=\"post-thumbnail\">\n                                        <a href=\"https:\/\/www.shipstation.com\/en-au\/stories\/elk-the-label\/\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"515\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/06\/260225_ELK_S26-Campaign_20_1468-768x515.webp\" class=\"attachment-medium size-medium wp-post-image\" alt=\"elk the label shipstation\" srcset=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/06\/260225_ELK_S26-Campaign_20_1468-768x515.webp 768w, https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/06\/260225_ELK_S26-Campaign_20_1468-1024x687.webp 1024w, https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/06\/260225_ELK_S26-Campaign_20_1468-1536x1030.webp 1536w, https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/06\/260225_ELK_S26-Campaign_20_1468-2048x1373.webp 2048w, https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/06\/260225_ELK_S26-Campaign_20_1468-scaled.webp 1920w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a>\n                                    <\/div>\n                                                                <div class=\"post-content\">\n                                                                        <h3 class=\"h5 post-title\"><a href=\"https:\/\/www.shipstation.com\/en-au\/stories\/elk-the-label\/\">Sustainable Fashion, Shipped Faster: How ELK The Label Cut Processing Time by 70% and Lifted Customer Retention by 30% With Automated Exchanges<\/a><\/h3>\n                                    <div class=\"post-excerpt\">&quot;ShipStation\u2019s Returns and Exchanges is a brilliant feature and something we&#039;ve wanted in the business for a very long time. Our customers are happy. The business is happy. It&#039;s a win-win.&quot;<\/div>\n                                    <a href=\"https:\/\/www.shipstation.com\/en-au\/stories\/elk-the-label\/\" class=\"btn post-card-cta\">Read Story<\/a>\n                                <\/div>\n                            <\/article>\n                                                    <article class=\"post-item post-item--resource post-item--cta-btn post-item--align-center bg-white content-theme--light\">\n                                                                    <div class=\"post-thumbnail\">\n                                        <a href=\"https:\/\/www.shipstation.com\/en-au\/stories\/five-senses-education\/\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"491\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/five-senses-768x491.jpeg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"five senses education shipstation\" srcset=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/five-senses-768x491.jpeg 768w, https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/five-senses-1024x655.jpeg 1024w, https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/five-senses-1536x983.jpeg 1536w, https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/five-senses-2048x1310.jpeg 2048w, https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/five-senses-scaled.jpeg 1920w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a>\n                                    <\/div>\n                                                                <div class=\"post-content\">\n                                                                        <h3 class=\"h5 post-title\"><a href=\"https:\/\/www.shipstation.com\/en-au\/stories\/five-senses-education\/\">How Five Senses Education Doubled Order Volume Without Adding Headcount and Processed Orders 20x Faster During Peak School Season<\/a><\/h3>\n                                    <div class=\"post-excerpt\">&quot;With ShipStation, it was so easy and quick to split the shipments. I don\u2019t know how we operated in the past without it!\u201d<\/div>\n                                    <a href=\"https:\/\/www.shipstation.com\/en-au\/stories\/five-senses-education\/\" class=\"btn post-card-cta\">Read Story<\/a>\n                                <\/div>\n                            <\/article>\n                                                    <article class=\"post-item post-item--resource post-item--cta-btn post-item--align-center bg-white content-theme--light\">\n                                                                    <div class=\"post-thumbnail\">\n                                        <a href=\"https:\/\/www.shipstation.com\/en-au\/stories\/petscript-pro-lab-pharmacy\/\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"487\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/05\/Bisect-tabs-768x487.webp\" class=\"attachment-medium size-medium wp-post-image\" alt=\"Shipping management petscript pro lab.\" srcset=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/05\/Bisect-tabs-768x487.webp 768w, https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/05\/Bisect-tabs.webp 1018w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a>\n                                    <\/div>\n                                                                <div class=\"post-content\">\n                                                                        <h3 class=\"h5 post-title\"><a href=\"https:\/\/www.shipstation.com\/en-au\/stories\/petscript-pro-lab-pharmacy\/\">PetScript Pharmacy Upgraded Its ShipStation Plan\u2014and Got a Lot More Than Labels<\/a><\/h3>\n                                    <div class=\"post-excerpt\">&quot;I can choose the best carrier and the best price to ship overnight, and I can access the tracking info the next day.&quot;<\/div>\n                                    <a href=\"https:\/\/www.shipstation.com\/en-au\/stories\/petscript-pro-lab-pharmacy\/\" class=\"btn post-card-cta\">Read Story<\/a>\n                                <\/div>\n                            <\/article>\n                                            <\/div>\n                                            \n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section class=\"block block-zig-zag wp-block-shipstation-zig-zag block not-prose\">\n    <div class=\"bg-grey-lightest background--full content-theme--light \">\n        <div class=\"zig-zag-block\">\n            <div class=\"container\">\n                <div class=\"columns flex-col-reverse items-center zig-zag-row\" data-row=\"1\">\n            \n            <!-- Text Column -->\n            <div class=\"column-content w-full md:col-span-6 md:order-1 content-align-left mobile-align-left\">\n                                \n                                    <h3>Launch a self-service returns portal<\/h3>\n                                \n                                    <div class=\"lead max-w-[54rem]\">\n                        <p>Give customers a fast, guided way to start returns in a branded ShipStation portal. Shoppers get a return label instantly, while every return is tracked in one place for your team. Built-in exchanges and product swaps help retain revenue, and return data reveals insights to improve products, sizing, and packaging.<\/p>                    <\/div>\n                                \n                                \n                            <\/div>\n\n            <!-- Media Column -->\n            <div class=\"column-media w-full md:col-span-6 md:order-2\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/02\/launch-a-self-service-returns-portal-260220-1355.webp\" alt=\"Returns management in ShipStation.\" class=\"rounded-xl\" \/>\n                            <\/div>\n\n        <\/div>\n            <div class=\"columns flex-col-reverse items-center zig-zag-row\" data-row=\"2\">\n            \n            <!-- Text Column -->\n            <div class=\"column-content w-full md:col-span-6 md:order-2 content-align-left mobile-align-left\">\n                                \n                                    <h3>Returns analytics that drive smarter decisions<\/h3>\n                                \n                                    <div class=\"lead max-w-[54rem]\">\n                        <p>Move beyond processing refunds. ShipStation gives you clear insight into why items are returned\u2014so you can spot patterns, pinpoint issues like transit damage or sizing confusion, and take action fast. Use return data to refine product pages, improve packaging, and work more effectively with suppliers. The result: fewer avoidable returns, lower costs, and better products.<\/p>                    <\/div>\n                                \n                                \n                            <\/div>\n\n            <!-- Media Column -->\n            <div class=\"column-media w-full md:col-span-6 md:order-1\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/02\/returns-analytics-that-drive-smarter-decisions-260220-1355.webp\" alt=\"Returns management in ShipStation.\" class=\"rounded-xl\" \/>\n                            <\/div>\n\n        <\/div>\n            <div class=\"columns flex-col-reverse items-center zig-zag-row\" data-row=\"3\">\n            \n            <!-- Text Column -->\n            <div class=\"column-content w-full md:col-span-6 md:order-1 content-align-left mobile-align-left\">\n                                \n                                    <h3>Custom return reasons for clearer insights<\/h3>\n                                \n                                    <div class=\"lead max-w-[54rem]\">\n                        <p>Returns aren\u2019t one-size-fits-all\u2014and your reporting shouldn\u2019t be either. ShipStation lets you define return reasons with detailed subreasons, so you capture data that\u2019s actually useful. Track specifics like fit, damage, or quality issues to spot trends faster and make smarter decisions around sizing, inventory, packaging, and suppliers.<\/p>                    <\/div>\n                                \n                                \n                            <\/div>\n\n            <!-- Media Column -->\n            <div class=\"column-media w-full md:col-span-6 md:order-2\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/02\/custom-return-reasons-for-clearer-insights-260220-1355.webp\" alt=\"Returns management in ShipStation.\" class=\"rounded-xl\" \/>\n                            <\/div>\n\n        <\/div>\n            <div class=\"columns flex-col-reverse items-center zig-zag-row\" data-row=\"4\">\n            \n            <!-- Text Column -->\n            <div class=\"column-content w-full md:col-span-6 md:order-2 content-align-left mobile-align-left\">\n                                \n                                    <h3>Meet customers where they are<\/h3>\n                                \n                                    <div class=\"lead max-w-[54rem]\">\n                        <p>Make returns easy for today\u2019s shoppers. With no-box, no-label returns, customers can use a barcode or QR code at drop-off\u2014no printer required. Fewer steps mean more completed returns, happier customers, and smoother workflows for your team.<\/p>                    <\/div>\n                                \n                                \n                            <\/div>\n\n            <!-- Media Column -->\n            <div class=\"column-media w-full md:col-span-6 md:order-1\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/02\/meet-customers-where-they-are-260220-1355.webp\" alt=\"Meet Customers Where They Are 260220 1355.\" class=\"rounded-xl\" \/>\n                            <\/div>\n\n        <\/div>\n                <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section class=\"block block-cards US \"><div class=\"bg-grey-lightest background--full content--full\">\n\n<div id=\"block-cards-block_eff8487cf2fa49453b132ef4b8a469dc\" class=\"block-cards resources-cards\">\n\t<div class=\"container pb-8\">\n\t\t<div class=\"acf-innerblocks-container\">\n<section class=\"block block-feature-text US \"><div class=\"content--sm\">\n<div id=\"feature-text-block-block_62457cf851e06b4a05d93139436379b8\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t<p class=\"eyebrow\">RELATED CONTENT<\/p>\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"\">Helpful Shipping Resources<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"text-lg max-w-[68rem]\"><p>Browse additional articles, guides, and insights related to shipping and fulfilment. These resources provide practical advice and best practices to support your day-to-day operations.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"cards  columns-3 layout-grid\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-icon card-shadow bg-white items-center text-center \">\n\t\t\t\t\t\t\t\n<img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/05\/ShipStation_GreenBlue_RGB_Performance.svg\"  sizes=\"auto, (max-width: 64px) 100vw, 64px\" loading=\"lazy\"   class=\"icon\" alt=\"API Status.\" width=\"64\" height=\"64\">\n<div class=\"card-content h-full\">\n    <div class=\"card-text\">\n                    <h5>How Efficient Are Your Operations?<\/h5>\n                             <p>This quick interactive quiz scores your ecommerce business across 10 critical areas, so you can see exactly where you&#8217;re crushing it and where you&#8217;re leaving money on the table.<\/p>\n            <\/div>\n\n            <div class=\"card-cta\">\n            <a class=\"link-btn no-underline\" href=\"\/blog\/ecommerce-efficiency-quiz\/ \" target=\"\">Take the Quiz<\/a>\n        <\/div>\n    <\/div>\n\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-icon card-shadow bg-white items-center text-center \">\n\t\t\t\t\t\t\t\n<img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2025\/12\/IconCurrency02-BrandShipstation-2-colorTrue.svg\"  sizes=\"auto, (max-width: 64px) 100vw, 64px\" loading=\"lazy\"   class=\"icon\" alt=\"ShipStation currency02 icon.\" width=\"64\" height=\"64\">\n<div class=\"card-content h-full\">\n    <div class=\"card-text\">\n                    <h5>10 Strategies to Cut Your Shipping Costs<\/h5>\n                             <p>Whether you\u2019re shipping hundreds or thousands of packages monthly, these 10 strategies can help you uncover hidden inefficiencies and drive substantial savings.<\/p>\n            <\/div>\n\n            <div class=\"card-cta\">\n            <a class=\"link-btn no-underline\" href=\"\/blog\/10-strategies-to-cut-shipping-costs\/\" target=\"\">Optimise Your Shipping Operations<\/a>\n        <\/div>\n    <\/div>\n\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-icon card-shadow bg-white items-center text-center \">\n\t\t\t\t\t\t\t\n<img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/05\/ShipStation_GreenBlue_RGB_Website.svg\"  sizes=\"auto, (max-width: 64px) 100vw, 64px\" loading=\"lazy\"   class=\"icon\" alt=\"Global Blog.\" width=\"64\" height=\"64\">\n<div class=\"card-content h-full\">\n    <div class=\"card-text\">\n                    <h5>Save Time &amp; Money by Automating Rate Decisions<\/h5>\n                             <p>Manual rate comparison costs ecommerce businesses hours every week and thousands in missed savings. Learn how to automate your shipping rate decisions.<\/p>\n            <\/div>\n\n            <div class=\"card-cta\">\n            <a class=\"link-btn no-underline\" href=\"\/blog\/how-high-volume-shippers-save-hours-and-thousands-by-automating-rate-decisions\/ \" target=\"\">Read the Blog<\/a>\n        <\/div>\n    <\/div>\n\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div><\/section>\n\n\n<style>\n.resources-cards img {\n    border-radius: 8px;\n}\n<\/style>\n\n\n<section class=\"block block-form-long US \"><div class=\"bg-cobalt-lightest background--full content--full\">\n<div id=\"form-long-block-block_06f16ebefe9002ad67b2b1cfef13d40d\" class=\"form-long-block inline-trial-form-awards relative overflow-hidden\">\n\t<div class=\"container\">\n\t\t<div class=\"form-columns\">\n\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>Try us free<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"lead max-w-[64rem]\"><p class=\"h5\">What you can look forward to in your 30-day free trial:<\/p>\n<ul style=\"list-style: none; padding: 0; margin-top: 24px;\">\n<li style=\"display: flex; align-items: center; margin-bottom: 16px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-70021 \" role=\"img\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2025\/09\/check-dark-green-fill.webp\" alt=\"check-dark-green\" width=\"30\" height=\"30\" \/> \u00a0 \u00a0Get instant access to all of our features<\/li>\n<li style=\"display: flex; align-items: center; margin-bottom: 16px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-70021 \" role=\"img\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2025\/09\/check-dark-green-fill.webp\" alt=\"check-dark-green\" width=\"30\" height=\"30\" \/> \u00a0 \u00a0Connect to over 400 integrations<\/li>\n<li style=\"display: flex; align-items: center; margin-bottom: 16px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-70021 \" role=\"img\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2025\/09\/check-dark-green-fill.webp\" alt=\"check-dark-green\" width=\"30\" height=\"30\" \/> \u00a0 \u00a0See how much our rates can save you on shipping<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-12\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-base xl:text-lg\">\n\t\t\t\t\t\t\t\t\t<div class=\"badges\">\n<p><img decoding=\"async\" class=\"badge\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/Shipping_BestEstimatedROI_Mid-Market_Roi.svg\" alt=\"G2 Award - Best ROI Spring 2026\" \/><\/p>\n<p><img decoding=\"async\" class=\"badge\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/DropShipping_HighestUserAdoption_Adoption.svg\" alt=\"G2 Award - Highest User Adoption Spring 2026\" \/><\/p>\n<p><img decoding=\"async\" class=\"badge\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/Shipping_MomentumLeader_Leader.svg\" alt=\"G2 Award - Momentum Leader Spring 2026\" \/><\/p>\n<p><img decoding=\"async\" class=\"badge\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/04\/E-Commerce_Leader_Leader.svg\" alt=\"G2 Award - Ecommerce Leader\" \/><\/p>\n<p><img decoding=\"async\" class=\"badge\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/03\/Shipping_BestEstimatedROI_Mid-Market_Roi.svg\" alt=\"Award 1\" \/><\/p>\n<p><img decoding=\"async\" class=\"badge\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/03\/Shipping_Leader_Small-Business_Leader.svg\" alt=\"Award 3\" \/><\/p>\n<p><img decoding=\"async\" class=\"badge\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/03\/Shipping_EasiestSetup_Mid-Market_EaseOfSetup.svg\" alt=\"Award 4\" \/><\/p>\n<p><img decoding=\"async\" class=\"badge\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/03\/Shipping_MomentumLeader_Leader.svg\" alt=\"Award 5\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"badge\" style=\"width: 120px; height: 120px; object-fit: contain;\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2025\/09\/g2-fall-2025-users-love-us.svg\" alt=\"Award 6\" width=\"120\" height=\"120\" \/><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"form\">\n\t\t\t\t<div class=\"form-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acf-innerblocks-container\">\n<div class=\"ss-registration wp-block-ss-registration\"\tdata-config=\"{&quot;variant&quot;:&quot;default&quot;,&quot;regType&quot;:&quot;fulfillment&quot;,&quot;restUrl&quot;:&quot;https:\\\/\\\/www.shipstation.com\\\/en-au\\\/wp-json\\\/ss\\\/v1\\\/register&quot;,&quot;isProduction&quot;:true,&quot;captchaCheckUrl&quot;:&quot;https:\\\/\\\/www.shipstation.com\\\/en-au\\\/wp-json\\\/ss\\\/v1\\\/register\\\/captcha-check&quot;,&quot;leadCaptureUrl&quot;:&quot;https:\\\/\\\/www.shipstation.com\\\/en-au\\\/wp-json\\\/ss\\\/v1\\\/register\\\/lead&quot;,&quot;fields&quot;:[&quot;firstName&quot;,&quot;lastName&quot;,&quot;company&quot;,&quot;email&quot;,&quot;username&quot;,&quot;password&quot;,&quot;phone&quot;,&quot;referralCode&quot;,&quot;coupon&quot;,&quot;shipmentVolume&quot;,&quot;shipsFreight&quot;,&quot;zip&quot;,&quot;salesRepCode&quot;,&quot;optinConsent&quot;],&quot;fieldOverrides&quot;:{&quot;coupon&quot;:{&quot;label&quot;:&quot;Offer Code&quot;}},&quot;fieldRows&quot;:[[&quot;firstName&quot;,&quot;lastName&quot;],[&quot;email&quot;,&quot;password&quot;],[&quot;phone&quot;,&quot;coupon&quot;]],&quot;steps&quot;:[],&quot;stepsTemplate&quot;:&quot;none&quot;,&quot;language&quot;:&quot;en-US&quot;,&quot;title&quot;:&quot;Create your ShipStation account&quot;,&quot;submitText&quot;:&quot;Get Started&quot;,&quot;focus&quot;:true,&quot;i18n&quot;:{&quot;labels&quot;:{&quot;firstName&quot;:&quot;First Name&quot;,&quot;lastName&quot;:&quot;Last Name&quot;,&quot;email&quot;:&quot;Email&quot;,&quot;countryLabel&quot;:&quot;Country&quot;,&quot;company&quot;:&quot;Company&quot;,&quot;phone&quot;:&quot;Phone&quot;,&quot;coupon&quot;:&quot;Offer Code&quot;,&quot;password&quot;:&quot;Password&quot;,&quot;showPassword&quot;:&quot;Show Password&quot;,&quot;optinConsent&quot;:&quot;I consent to receive personalised marketing communications&quot;,&quot;howDidYouHearAboutUs&quot;:&quot;How did you hear about us?&quot;,&quot;shipmentVolume&quot;:&quot;Select your current number of parcel shipments per month&quot;,&quot;shipsFreight&quot;:&quot;Select your current number of LTL shipments per month&quot;},&quot;tos&quot;:{&quot;tos1&quot;:&quot;By clicking &#039;Get Started&#039;, you agree to our&quot;,&quot;termsText&quot;:&quot;Terms&quot;,&quot;tos2&quot;:&quot;&amp;&quot;,&quot;privacyText&quot;:&quot;Privacy Policy&quot;,&quot;tos3&quot;:&quot;and&quot;,&quot;carriersText&quot;:&quot;Carriers&#039; Terms&quot;,&quot;phoneConsent&quot;:&quot;\\u2020 By providing your phone number, you agree that ShipStation may contact you by call or text, including using AI or automated technology, for onboarding and support. Phone number is optional.&quot;},&quot;placeholders&quot;:{&quot;country&quot;:&quot;Select your shipping origin country&quot;,&quot;howDidYouHearAboutUs&quot;:&quot;Please select...&quot;,&quot;shipmentVolume&quot;:&quot;Select an option&quot;},&quot;countryOptions&quot;:{&quot;US&quot;:&quot;United States&quot;,&quot;CA&quot;:&quot;Canada&quot;,&quot;AU&quot;:&quot;Australia&quot;,&quot;NZ&quot;:&quot;New Zealand&quot;,&quot;GB&quot;:&quot;United Kingdom&quot;,&quot;FR&quot;:&quot;France&quot;,&quot;DE&quot;:&quot;Germany&quot;},&quot;shipmentVolumeOptions&quot;:{&quot;1&quot;:&quot;I only need to ship one package&quot;,&quot;50&quot;:&quot;50 shipments or less, I&#039;m just getting started&quot;,&quot;500&quot;:&quot;51-500 shipments&quot;,&quot;1000&quot;:&quot;501-1,000 shipments&quot;,&quot;1500&quot;:&quot;501-1,500 shipments&quot;,&quot;2000&quot;:&quot;1,001-2,000 shipments&quot;,&quot;3000&quot;:&quot;501-3,000 shipments&quot;,&quot;5000&quot;:&quot;2,001-5,000 shipments&quot;,&quot;6000&quot;:&quot;3,001-6,000 shipments&quot;,&quot;7500&quot;:&quot;5,001-7,500 shipments&quot;,&quot;7499&quot;:&quot;3,001-7,500 shipments&quot;,&quot;7501&quot;:&quot;7,501+ shipments&quot;,&quot;10000&quot;:&quot;3,001-10,000 shipments&quot;,&quot;10001&quot;:&quot;10,001+ shipments&quot;,&quot;20000&quot;:&quot;10,001+ shipments&quot;,&quot;0&quot;:&quot;I don&#039;t plan to ship anything&quot;},&quot;hdyhauOptions&quot;:{&quot;Search engine (Google, Bing, etc.)&quot;:&quot;Search engine (Google, Bing, etc.)&quot;,&quot;Shopping Cart (Shopify, eBay, etc.)&quot;:&quot;Shopping Cart (Shopify, eBay, etc.)&quot;,&quot;Recommended by Friend&quot;:&quot;Recommended by Friend&quot;,&quot;Received Mailer&quot;:&quot;Received Mailer&quot;,&quot;Radio \\\/ Streaming Audio \\\/ SiriusXM&quot;:&quot;Radio \\\/ Streaming Audio \\\/ SiriusXM&quot;,&quot;Podcast \\\/ Youtube&quot;:&quot;Podcast \\\/ Youtube&quot;,&quot;TV Commercial&quot;:&quot;TV Commercial&quot;,&quot;Event \\\/ Tradeshow&quot;:&quot;Event \\\/ Tradeshow&quot;,&quot;Social Media Ad (Facebook, LinkedIn, etc.)&quot;:&quot;Social Media Ad (Facebook, LinkedIn, etc.)&quot;,&quot;Influencer (Instagram\\\/TikTok)&quot;:&quot;Influencer (Instagram\\\/TikTok)&quot;,&quot;Banner Ad&quot;:&quot;Banner Ad&quot;,&quot;other&quot;:&quot;Other (Please specify below)&quot;},&quot;submitButton&quot;:&quot;Get Started&quot;,&quot;emailBlacklistError&quot;:&quot;Please enter a valid business email address&quot;}}\">\t\t\t\t\t\t<div id=\"registration-form\" class=\"ss-registration-form\" data-ss-ssr-skeleton=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"ss-registration-title\">Create your ShipStation account<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"row error-container ss-registration-field\">\n\t\t\t\t\t<label for=\"ss-country\">\n\t\t\t\t\t\t<span>Country<\/span><em> *<\/em>\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<select id=\"ss-country\" name=\"countryCode\" aria-required=\"true\">\n\t\t\t\t\t\t\t<option value=\"\" disabled>Select your shipping origin country<\/option>\n\t\t\t\t\t\t\t<option value=\"US\" selected>United States<\/option><option value=\"CA\">Canada<\/option><option value=\"AU\">Australia<\/option><option value=\"NZ\">New Zealand<\/option><option value=\"GB\">United Kingdom<\/option><option value=\"FR\">France<\/option><option value=\"DE\">Germany<\/option>\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"form-layout ss-registration-row form-names\">\t\t\t\t<div class=\"row error-container ss-registration-field\">\n\t\t\t\t\t<label for=\"ss-firstName\">\n\t\t\t\t\t\t<span>First Name<\/span><em> *<\/em>\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input id=\"ss-firstName\" name=\"firstName\" type=\"text\" value=\"\" aria-required=\"true\" \/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"row error-container ss-registration-field\">\n\t\t\t\t\t<label for=\"ss-lastName\">\n\t\t\t\t\t\t<span>Last Name<\/span><em> *<\/em>\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input id=\"ss-lastName\" name=\"lastName\" type=\"text\" value=\"\" aria-required=\"true\" \/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\t\t\t\t<div class=\"row error-container ss-registration-field\">\n\t\t\t\t\t<label for=\"ss-company\">\n\t\t\t\t\t\t<span>Company<\/span>\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input id=\"ss-company\" name=\"companyName\" type=\"text\" value=\"\" \/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"form-layout ss-registration-row\">\t\t\t\t<div class=\"row error-container ss-registration-field\">\n\t\t\t\t\t<label for=\"ss-email\">\n\t\t\t\t\t\t<span>Email<\/span><em> *<\/em>\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input id=\"ss-email\" name=\"email\" type=\"email\" value=\"\" aria-required=\"true\" \/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"row error-container ss-registration-field relative password-container\">\n\t\t\t\t\t<label for=\"ss-password\">\n\t\t\t\t\t\t<span>Password<\/span><em> *<\/em>\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input id=\"ss-password\" name=\"password\" type=\"password\" value=\"\" class=\"password-input pr-12\" autocomplete=\"new-password\" aria-required=\"true\" \/>\n\t\t\t\t\t\t<button type=\"button\" class=\"toggle-password ss-registration-password-toggle\" aria-label=\"Show Password\" disabled><svg width=\"18\" height=\"12\" viewBox=\"0 0 18 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M8.99998 2.5C8.66877 2.50518 8.34001 2.5578 8.02373 2.65625C8.17003 2.91354 8.24793 3.20403 8.24998 3.5C8.24998 3.72981 8.20472 3.95738 8.11677 4.1697C8.02882 4.38202 7.89992 4.57493 7.73742 4.73744C7.57492 4.89994 7.382 5.02884 7.16968 5.11679C6.95736 5.20474 6.7298 5.25 6.49998 5.25C6.20402 5.24795 5.91352 5.17005 5.65623 5.02375C5.45324 5.72775 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ss-registration-row\">\t\t\t\t<div class=\"row error-container ss-registration-field\">\n\t\t\t\t\t<label for=\"ss-phone\">\n\t\t\t\t\t\t<span>Phone<\/span><sup class=\"consent-marker\">&dagger;<\/sup>\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input id=\"ss-phone\" name=\"phone\" type=\"tel\" value=\"\" \/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"row error-container ss-registration-field\">\n\t\t\t\t\t<label for=\"ss-coupon\">\n\t\t\t\t\t\t<span>Offer Code<\/span>\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input id=\"ss-coupon\" name=\"coupon\" type=\"text\" value=\"\" \/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\t\t\t\t<div class=\"row error-container ss-registration-field\">\n\t\t\t\t\t<label for=\"ss-shipmentVolume\">\n\t\t\t\t\t\t<span>Select your current number of parcel shipments per month<\/span><em> *<\/em>\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<select id=\"ss-shipmentVolume\" name=\"shipment_volume\" aria-required=\"true\">\n\t\t\t\t\t\t\t<option value=\"\" disabled>Select an option<\/option>\n\t\t\t\t\t\t\t<option value=\"1\">I only need to ship one package<\/option><option value=\"50\">50 shipments or less, I&#039;m just getting started<\/option><option value=\"500\">51-500 shipments<\/option><option value=\"1000\">501-1,000 shipments<\/option><option value=\"2000\">1,001-2,000 shipments<\/option><option value=\"5000\">2,001-5,000 shipments<\/option><option value=\"7500\">5,001-7,500 shipments<\/option><option value=\"7501\">7,501+ shipments<\/option><option value=\"0\">I don&#039;t plan to ship anything<\/option>\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"row error-container ss-registration-field\">\n\t\t\t\t\t<label for=\"ss-howDidYouHearAboutUs\">\n\t\t\t\t\t\t<span>How did you hear about us?<\/span>\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input id=\"ss-howDidYouHearAboutUs\" name=\"answers[0]\" type=\"text\" value=\"\" placeholder=\"Please select...\" \/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div id=\"reg-submit\" class=\"row registration-submit-row\">\n\t\t\t\t<button type=\"button\" id=\"save-button\" class=\"btn ss-registration-submit\" disabled>Get Started<\/button>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"ss-registration-legal\">\n\t\t\t\t\t<p class=\"terms ss-registration-terms\">\n\t\t\t\t\t\tBy clicking &#039;Get Started&#039;, you agree to our\t\t\t\t\t\t<a href=\"\/terms-of-service\" target=\"_blank\" rel=\"noreferrer\">Terms<\/a>\n\t\t\t\t\t\t&amp;\t\t\t\t\t\t<a href=\"\/privacy-policy\" target=\"_blank\" rel=\"noreferrer\">Privacy Policy<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\tand\t\t\t\t\t\t\t<a href=\"\/carriers-terms-of-service\/\" target=\"_blank\" rel=\"noreferrer\">Carriers&#039; Terms<\/a>\n\t\t\t\t\t\t.\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"terms ss-registration-phone-consent\">\u2020 By providing your phone number, you agree that ShipStation may contact you by call or text, including using AI or automated technology, for onboarding and support. Phone number is optional.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"terms ss-registration-recaptcha-legal\">\n\t\t\t\t\t\tThis site is protected by reCAPTCHA and the Google\n\t\t\t\t\t\t<a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noreferrer\">Privacy Policy<\/a> and\n\t\t\t\t\t\t<a href=\"https:\/\/policies.google.com\/terms\" target=\"_blank\" rel=\"noreferrer\">Terms of Service apply.<\/a>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t\t\t<\/div>\t\t<\/div>\t\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\t\t\n\t<\/div>\n<\/div>\n<\/div><\/section>\n\n<style>\n<p>.form-long-block .container .form-columns .content ul li {<br \/>\nline-height: 1.3 !important;<br \/>\n}<\/p>\n<p>.register-form .container {<br \/>\npadding-left: 0;<br \/>\npadding-right: 0;<br \/>\n}<\/p>\n<p>@media screen and (max-width:768px) {<\/p>\n<p>.form-columns {<br \/>\nflex-flow: column-reverse !important;<br \/>\n}<br \/>\n}<\/p>\n<p>#registration-form .form-layout {<br \/>\n\tflex-direction: column !important;<br \/>\n\tmax-height: unset !important;<br \/>\n}<\/p>\n<p>#registration-form .form-layout.form-names {<br \/>\n\tflex-direction: row !important;<br \/>\n\tmax-height: 90px !important;<br \/>\n\tgap: 16px !important;<br \/>\n}<\/p>\n<p>#registration-form .row:first-child {<br \/>\n\tmargin-right: 0 !important;<br \/>\n}<br \/>\n#registration-form h3.form-title {<br \/>\nfont-size: 24px !important;<br \/>\n}<\/p>\n<p>.form-long-block .container .form-columns .form .form-content {<br \/>\npadding-top: 2rem !important;<br \/>\n}<\/p>\n<p>#registration-form input {<br \/>\nheight: 40px !important;<br \/>\n}<\/p>\n<p>.signup-form-container #signup .btn,<br \/>\n.signup-form-container #signup #save-button {<br \/>\n  height: 56px;<br \/>\n  font-weight: 700;<br \/>\n  margin-bottom: 16px;<br \/>\n  border-radius: 5px;<br \/>\n  border: none !important;<br \/>\n  width: 100%;<br \/>\n}<\/p>\n<p>#registration-form .disclaimer_text,<br \/>\n#registration-form .terms {<br \/>\nfont-size: 12px !important;<br \/>\n}<\/p>\n<p>@media screen and (max-width: 768px) {<br \/>\n    .block-form-long .form-columns {<br \/>\n        flex-flow: column !important;<br \/>\n    }<br \/>\n}<\/p>\n<\/style>\n\n\n<style>\n@media (min-width: 1280px) {\n    #registration-form .form-layout {\n        max-height: none !important;\n    }\n.phone-format-hint {\n    font-size: 14px;\n    margin-bottom: 24px;\n}\n}\n\n<\/style>\n\n\n\n<section class=\"wp-block-shipstation-faqs block not-prose\">\n    <div class=\"background--full content--md\">\n        <div class=\"accordion-block\">\n            <div class=\"container\">\n                    <div class=\"content content-align-center items-center content-width-md\">\n                                        \n                                            <h3>Returns management system FAQs<\/h3>\n                                        \n                                        \n                                        \n                                    <\/div>\n                        <div class=\"accordions\">\n                                            <div class=\"accordion\">\n                            <div class=\"question\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\">\n                                <h5>What is a returns management system in ShipStation?<\/h5>\n                                <div class=\"icon\">\n                                    <svg class=\"span-2\" width=\"16\" height=\"17\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\">\n                                        <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"body-content\">\n                                <div class=\"prose\"><p>In ShipStation, a returns management system is a set of tools that lets you customize return policies, create RMAs, automate return labels, and manage exchanges. It centralizes your returns processes so you can streamline returns, protect your bottom line, and keep customers informed at every step.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion\">\n                            <div class=\"question\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\">\n                                <h5>How does ShipStation help reduce costs on returns?<\/h5>\n                                <div class=\"icon\">\n                                    <svg class=\"span-2\" width=\"16\" height=\"17\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\">\n                                        <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"body-content\">\n                                <div class=\"prose\"><p>ShipStation helps you reduce costs by controlling which services are available for return shipping, choosing who pays for labels, and encouraging exchanges instead of refunds. Automation cuts manual work for customer service and warehouse teams, while analytics on returned products reveal ways to reduce return volume over time.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion\">\n                            <div class=\"question\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\">\n                                <h5>Can ShipStation process returns for multiple order sources?<\/h5>\n                                <div class=\"icon\">\n                                    <svg class=\"span-2\" width=\"16\" height=\"17\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\">\n                                        <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"body-content\">\n                                <div class=\"prose\"><p>Yes. ShipStation connects with all your selling channels and works with ERPs, WMS, and other management systems through direct integrations or the ShipStation API. Some steps are manual, but many are automated. Orders, shipments, and return items stay linked, letting you process refunds, exchanges, and inventory updates in sync. The result: a consistent experience across your tech stack.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion\">\n                            <div class=\"question\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\">\n                                <h5>Does ShipStation support exchanges?<\/h5>\n                                <div class=\"icon\">\n                                    <svg class=\"span-2\" width=\"16\" height=\"17\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\">\n                                        <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"body-content\">\n                                <div class=\"prose\"><p>Yes. Customers can swap items, sizes, or colors right in your branded returns portal. You control which products appear for exchange and can group SKUs together.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion\">\n                            <div class=\"question\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\">\n                                <h5>Can I include a return label in an original shipment?<\/h5>\n                                <div class=\"icon\">\n                                    <svg class=\"span-2\" width=\"16\" height=\"17\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\">\n                                        <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M19.5 8.25l-7.5 7.5-7.5-7.5\" \/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"body-content\">\n                                <div class=\"prose\"><p>Yes. You can put a return label in the original package. Merchants choose whether to pay upfront or only when the label is used.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>VIEW DEMO \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/p>\n","protected":false},"author":100,"featured_media":88920,"parent":78776,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_yoast_wpseo_metadesc":"Streamline returns with ShipStation to cut costs, improve customer satisfaction, and create a smoother, more efficient returns 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