{"id":19282,"date":"2018-09-18T14:53:20","date_gmt":"2018-09-18T19:53:20","guid":{"rendered":"https:\/\/www.shipstation.com\/?post_type=partners&#038;p=19282"},"modified":"2026-05-13T21:39:21","modified_gmt":"2026-05-14T02:39:21","slug":"edesk","status":"publish","type":"partners","link":"https:\/\/www.shipstation.com\/en-au\/partners\/edesk\/","title":{"rendered":"eDesk by xSellco"},"content":{"rendered":"<section class=\"block block-hero US container\"><div class=\"bg-grey background--rounded\">\n<div id=\"hero-block-block_3aafe08f93d6ea5b4d24204051a4d5fb\" class=\"hero-block relative\">\n  <div class=\"container\">\n    <div class=\"hero items-start\">\n      <div class=\"  hero-content hero-text-only\">\n\n        \n        \n                  <h1 class=\"xl\">eDesk by xSellco<\/h1>\n        \n                            <div class=\"lead max-w-[64rem]\"><p>eDesk by x Sellco\u2019s AI-powered help desk software lets online sellers centralize their customer messaging into one smart inbox.<\/p>\n<\/div>\n        \n                  <div class=\"btn-group\">\n                          <a href=\"https:\/\/www.shipstation.com\/start-a-free-trial\/\" target=\"\" class=\"btn\">\n                Start a Free Trial              <\/a>\n            \n                      <\/div>\n        \n        \n        \n      <\/div>\n\n      \n      \n    <\/div>\n  <\/div>\n\n  \n  \n<\/div>\n<\/div><\/section>\n\n<section class=\"block block-animated-divider padding-top--sm padding-bottom--sm US \"><div class=\"\">\n\n<div id=\"animated-divider-block-block_291c9f311e6fc5214d6cb0ceb6894dc3\" class=\"animated-divider-block relative flex justify-center px-8 xl:px-0 mx-auto\" data-lottie='{\"v\":\"4.8.0\",\"meta\":{\"g\":\"LottieFiles AE 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aria-hidden=\"true\">\n\t<div class=\"lottie-animation\" class=\"w-[18.75rem] h-auto\"><\/div>\n<\/div><\/div><\/section>\n\n<section class=\"block block-feature-text padding-top--lg padding-bottom--lg US \"><div class=\"\">\n<div id=\"feature-text-block-block_9927625579795191b0b2bf6d66483e8e\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"\">Why integrate with eDesk by xSellco?<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"text-lg max-w-[68rem]\"><p>Created specifically for eCommerce brands, this customer support software offers time-saving templates, AI-driven sentiment analysis, the ability to automatically (and intelligently) respond to customers \u201cHandsFree,\u201d two-way message translation, and more. Plus, seamless integrations with over 250 marketplaces, social media channels, and other eCommerce tools mean you can connect eDesk by xSellco to every platform you use for communicating with shoppers. There\u2019s a reason thousands of sellers trust eDesk by xSellco to process more than 50 million messages per month. Ready to crush customer service and smash SLAs, all while spending less time and effort on eCommerce customer support? Get started for free today!<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"block block-text-video US \"><div class=\"\">\n<div class=\"text-video-block\">\n\t<div class=\"container\">\n\t\t<div class=\"columns flex-col\">\n\t\t\t<div class=\"column-content col-span-6 order-2\">\n\t\t\t\t<div class=\"acf-innerblocks-container\">\n<section class=\"block block-feature-text US \"><div class=\"\">\n<div id=\"feature-text-block-block_98b93ca5319f9f36241964909af54c97\" class=\"feature-text-block\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"column-media col-span-6 order-1\">\n\t\t\t\t<div class=\"order-1 col-span-6 hero-media\">\n\t\t\t\t\t<div class=\"wistia-video-container relative w-full h-full\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<iframe loading=\"lazy\" title=\"All your customer support, all in one place\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/k-JlypaYaKc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/section>\n\n<section class=\"block block-text-icon-three-column padding-top--lg padding-bottom--lg US container\"><div class=\"bg-grey background--rounded\">\n\n<div class=\"block-text-icon-three-column\">\n\t<div class=\"container\">\n\t\t<div class=\"acf-innerblocks-container\">\n<section class=\"block block-feature-text US \"><div class=\"\">\n<div id=\"feature-text-block-block_ee1b84ef996ac342deefb997f12f37f0\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"\">Benefits of using eDesk by xSellco and ShipStation<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n\t\t<div class=\"cards icon- columns-\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Templates<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<p>Create time-saving templates<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Smart inbox<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<p>Consolidated messaging<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Translations<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<p>Two-way message translation<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Insights<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<p>Seamless integrations with over 250 marketplaces, social media channels, and other eCommerce tools (including Amazon, Shopify, Walmart, Mirakl, and more)<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Automation<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<p>The ability to automatically (and intelligently) respond to customers \u201cHandsFree\u201d<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"swiper-container icon-three-mob-slider\">\n\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide icon- columns-\">\n\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Templates<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"prose\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Create time-saving templates<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide icon- columns-\">\n\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Smart inbox<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"prose\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Consolidated messaging<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide icon- columns-\">\n\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Translations<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"prose\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Two-way message translation<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide icon- columns-\">\n\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Insights<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"prose\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Seamless integrations with over 250 marketplaces, social media channels, and other eCommerce tools (including Amazon, Shopify, Walmart, Mirakl, and more)<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide icon- columns-\">\n\t\t\t\t\t\t\t<a  class=\"card-shadow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Automation<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"prose\">\n\t\t\t\t\t\t\t\t\t\t\t<p>The ability to automatically (and intelligently) respond to customers \u201cHandsFree\u201d<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"block block-feature-text padding-top--lg US \"><div class=\"bg-grey background--full\">\n<div id=\"feature-text-block-block_4efa6ab339c362e87188570bbdf3a62b\" class=\"feature-text-block pb-6\">\n\t<div class=\"container\">\n\t\t<div class=\"content content-align-center\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"\">eDesk by xSellco for ShipStation<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-group\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.shipstation.com\/step1\" target=\"\" class=\"btn\">Start a Free Trial<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<div class=\"acf-innerblocks-container\"><\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>eDesk&#8217;s AI-powered help desk software lets online sellers centralize their customer messaging into one smart inbox.<\/p>\n<p>Created specifically for eCommerce brands, this customer support software offers time-saving templates, AI-driven sentiment analysis, the ability to automatically (and intelligently) respond to customers \u201cHandsFree,\u201d two-way message translation, and more. Plus, seamless integrations with over 250 marketplaces, social media channels, and other eCommerce tools mean you can connect eDesk to every platform you use for communicating with shoppers.<\/p>\n<p>There&#8217;s a reason thousands of sellers trust eDesk to process more than 50 million messages per month. Ready to crush customer service and smash SLAs, all while spending less time and effort on eCommerce customer support? Get started for free today!<\/p>\n","protected":false},"featured_media":53699,"menu_order":130,"template":"","meta":{"_acf_changed":true},"partner_category":[],"integrations":[12793],"tier":[],"country":[12801,12802,13013,12803,12804],"platform":[],"collection":[],"certification":[],"partner-specialty":[],"partner-featured":[],"class_list":["post-19282","partners","type-partners","status-publish","has-post-thumbnail","hentry","integrations-integrations-and-services","country-canada","country-france","country-germany","country-united-kingdom","country-united-states"],"acf":{"shipstation_product_type":["shipstation"],"shipstation_features":[],"shipstation_company_size":false,"shipstation_industry":false,"shipstation_funnel_stage":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>eDesk by xSellco | ShipStation Partner<\/title>\n<meta name=\"description\" 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