By the time you\u2019re filing a freight claim, the damage is already done. Maybe a pallet arrived crushed. A few pieces are missing. Or a customer is wondering why their shipment never showed up. Now you\u2019re dealing with replacement costs, customer questions, paperwork, and the time it takes to make things right. <\/p>\n\n\n\n
But what if you could reduce the risk of damage or loss before your freight ever leaves the dock? You can\u2019t eliminate every risk that comes with moving less-than-truckload (LTL) freight<\/a>. But you can take steps to better protect your freight throughout its journey and reduce the chance of preventable problems along the way. This guide will walk you through the steps that matter most, from preparing your shipment for pickup to inspecting it at delivery and handling a claim when something goes wrong.\u00a0<\/p>\n\n\n\n A freight claim is a formal written request to a carrier for compensation when freight is lost, damaged, short, or otherwise affected by a covered cargo loss during transportation. To file one, you\u2019ll need to document what happened and support the amount you\u2019re claiming. <\/p>\n\n\n\n The impact of freight damage or loss can extend well beyond the value of the goods themselves. Replacing products, reshipping orders, communicating with customers, gathering documentation, and managing the freight claim process all take additional time and resources. Those disruptions can affect everything from day-to-day operations to the customer experience. <\/p>\n\n\n\nWhat is a freight claim?<\/strong>\u00a0<\/h2>\n\n\n\n
The impact of freight damage and loss goes beyond the product<\/strong>\u00a0<\/h2>\n\n\n\n