{"id":4624,"date":"2013-10-10T11:49:30","date_gmt":"2013-10-10T16:49:30","guid":{"rendered":"http:\/\/www.shipstation.com\/?p=4624"},"modified":"2022-01-04T10:03:52","modified_gmt":"2022-01-04T16:03:52","slug":"customer-story-audicus","status":"publish","type":"stories","link":"https:\/\/www.shipstation.com\/en-au\/stories\/customer-story-audicus\/","title":{"rendered":"Customer Story &#8211; Audicus"},"content":{"rendered":"<table style=\"width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 65%;\"><strong>Names:<\/strong><br \/>\nPatrick Freuler, Founder\/CEO<br \/>\nAllison Becker, Business Development<br \/>\nEdson Mancilla, Head of Logistics<\/td>\n<td><strong>Website:<\/strong><br \/>\n<a href=\"http:\/\/www.Audicus.com\" target=\"_blank\" rel=\"noopener\">Audicus.com\/<\/a><br \/>\n<a href=\"http:\/\/www.facebook.com\/audicus\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2013\/01\/facebok-cir32.jpg\" alt=\"Facebook\" \/><\/a> <a href=\"http:\/\/twitter.com\/audicushearing\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2013\/01\/twitter-cir32.jpg\" alt=\"Twitter\" \/><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>How did you decide to start a hearing aid business?<\/h4>\n<p>We were shocked that hearing aids typically cost $3,000-$7,000 per pair and aren&#8217;t covered by insurance. It didn&#8217;t seem right that in this digital age, a hearing aid would cost so much more than an iPhone. It turns out that hearing aids are expensive because of all the middlemen involved in the process. We created\u00a0Audicus, a website that offers affordable hearing aids directly to customers and saves them 70 percent. And it works: since launching a little over a year ago, Audicus has saved consumers more than $2.5 million.<\/p>\n<h4>I had no idea hearing aids were so small and, frankly, pretty now. What kinds of improvements have been developed over the last few years?<\/h4>\n<p>Hearing aids have become a lot smaller, more comfortable and more sophisticated. Today&#8217;s hearing aids have also become more autonomous: for instance, they can detect an environment and adapt automatically to it. In addition, modern hearing aids, like the\u00a0<a href=\"http:\/\/www.audicus.com\/products\/ablue-bluetooth-hearing-aid\" target=\"_blank\" rel=\"noopener\">Audicus aBlue<\/a>, have an optional Bluetooth feature that allows the user to connect a hearing aid to a smartphone, TV or other device.<\/p>\n<h4>How has\u00a0ShipStation\u00a0helped you with your business?<\/h4>\n<p>When we first launched, we would carry our boxes to the post office, manually enter each recipient\u2019s address and print labels one by one. It was extremely inefficient. Then we discovered\u00a0ShipStation. We love how our Shopify orders automatically appear on\u00a0ShipStation\u00a0and we are now able to\u00a0ship from our office.<\/p>\n<p>ShipStation\u00a0has helped streamline our fulfillment process. It sends automated notifications to customers, updates order statuses, links to tracking information and allows us to\u00a0ship\u00a0all over the world with a few clicks.\u00a0ShipStation\u00a0can be pivotal for any e-commerce site.<\/p>\n<h4>What&#8217;s your favorite\u00a0ShipStation\u00a0feature?<\/h4>\n<p>We love that\u00a0ShipStation\u00a0allows us to use multiple shipping companies. For example, for domestic orders we use FedEx, but for international orders we may use USPS. We can decide which shipping method or shipping speed will best suit the customer. It\u2019s always about making our customers happy and\u00a0ShipStation\u00a0allows us to do so.<\/p>\n<p>Also, the ability to print labels and packing slips in bulk has been a lifesaver.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The hearing aids of the days of old are no more. Now, companies like Audicus offer sleek and stylish (and easily hidden) hearing aids that can even connect to your phone.<\/p>\n","protected":false},"author":77,"featured_media":4648,"menu_order":0,"template":"","meta":{"_acf_changed":false},"story-cats":[],"class_list":["post-4624","stories","type-stories","status-publish","has-post-thumbnail","hentry"],"acf":{"shipstation_product_type":["shipstation"],"shipstation_features":[],"shipstation_company_size":false,"shipstation_industry":false,"shipstation_funnel_stage":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Story - Audicus |\u00a0<\/title>\n<meta name=\"description\" content=\"We have amazing customers, and we love to let them share their business and how they use ShipStation. 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