{"id":73111,"date":"2026-02-02T10:24:13","date_gmt":"2026-02-02T16:24:13","guid":{"rendered":"https:\/\/www.shipstation.com\/?post_type=guides&#038;p=73111"},"modified":"2026-03-18T09:56:23","modified_gmt":"2026-03-18T14:56:23","slug":"ecommerce-delivery-benchmark-report-2026","status":"publish","type":"guides","link":"https:\/\/www.shipstation.com\/en-gb\/guides\/ecommerce-delivery-benchmark-report-2026\/","title":{"rendered":"Ecommerce Delivery Benchmark Report 2026"},"content":{"rendered":"<section class=\"block block-hero padding-top--md padding-bottom--md US \"><div class=\"content--full\">\n<div id=\"hero-block-block_b744f939399179f0504a60f8e8872b48\" class=\"hero-block relative\">\n  <div class=\"container\">\n    <div class=\"hero items-center\">\n      <div class=\"  hero-content \">\n\n        \n                  <p class=\"eyebrow\">Report<\/p>\n        \n                  <h1 class=\"xl\">Ecommerce Delivery Benchmark Report 2026<\/h1>\n        \n                            <div class=\"lead max-w-[64rem]\"><p>Unlock data-driven insights on AI, delivery, and the future of ecommerce.<\/p>\n<\/div>\n        \n        \n        \n        \n      <\/div>\n\n      \n                        <div class=\"  hero-media\" style=\"aspect-ratio: 1024 \/ 601;\">\n            <img decoding=\"async\" src=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/01\/shipstation-benchmark-report-2026-1024x601.webp\" srcset=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/01\/shipstation-benchmark-report-2026-1024x601.webp 1024w, https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/01\/shipstation-benchmark-report-2026-768x451.webp 768w, https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/01\/shipstation-benchmark-report-2026-1536x901.webp 1536w, https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/01\/shipstation-benchmark-report-2026-2048x1201.webp 2048w, https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/01\/shipstation-benchmark-report-2026-scaled.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" loading=\"eager\" fetchpriority=\"high\" style=\"width: 100%; height: 100%; object-fit: cover;\" class=\"hero-image\" alt=\"ShipStation Benchmark 2026 Report\" width=\"1024\" height=\"601\">          <\/div>\n        \n              \n    <\/div>\n  <\/div>\n\n  \n  \n<\/div>\n<\/div><\/section>\n\n<section class=\"block block-hero padding-top--md US \"><div class=\"bg-grey-lightest background--full content--full\">\n<div id=\"hero-block-block_48c3b9347d9f9f40af1c17aa2acb3062\" class=\"hero-block relative\">\n  <div class=\"container\">\n    <div class=\"hero items-start\">\n      <div class=\"  hero-content \">\n\n        \n        \n        \n                            <div class=\"lead max-w-[64rem]\"><p><strong>The new reality of ecommerce delivery<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>AI is transforming ecommerce, with machines increasingly deciding which brands get seen and chosen. Most retailers call AI critical, but few use it beyond basic automation. Meanwhile, more than one in four consumers are already using chat-based AI to shop, making delivery, visibility, and execution more important than ever.<\/p>\n<p>&nbsp;<\/p>\n<p>We surveyed 8,000 consumers and 400 senior retail leaders to show how AI-driven delivery is creating a widening gap and a measurable advantage for those leading the way.<\/p>\n<p>&nbsp;<\/p>\n<p>Will your delivery strategy keep pace, or will your brand fall behind? Download the report to stay ahead of the trends.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Intelligence that moves your business forward<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>ShipStation now offers powerful intelligent capabilities, backed by data from billions of shipments. In-platform and via API, these features help businesses move faster, ship smarter, and stay competitive as delivery expectations evolve:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Smarter shipping automation<\/strong>, with AI-powered recommendations for optimal carrier and rate selection, fastest delivery routes, and automatic routing from the closest warehouse with inventory in stock.<\/li>\n<li><strong>AI-driven inventory management<\/strong> that automatically syncs inventory, predicts future stock needs, and recommends when to reorder to help avoid stockouts and support confident forecasting.<\/li>\n<li><strong>AI-powered reporting and insights<\/strong> that surface trends in sales, carrier performance, and shipping costs, helping merchants identify optimization opportunities faster.<\/li>\n<li><strong>Coming soon:<\/strong> Advanced analytics will allow merchants to benchmark their own delivery performance against the broader market and access industry best practices directly within ShipStation.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Explore the 2026 Ecommerce Delivery Benchmark Report and see how ShipStation helps you turn insight into action.<\/p>\n<\/div>\n        \n        \n        \n        \n      <\/div>\n\n              <div class=\"hero-form\">\n          <div class=\"form \">\n            <div class=\"form-content\">\n              <div class=\"acf-innerblocks-container\">\n\n<h4 class=\"wp-block-heading has-deep-indigo-color has-text-color has-link-color wp-elements-a09411c5d9a88984ad5ed417c0a4dad4\" id=\"h-get-the-report-delivered-to-your-inbox\">Get the report delivered to your inbox<\/h4>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]> *\/\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform-theme gform-theme--foundation gform-theme--framework gform-theme--orbital' data-form-theme='orbital' data-form-index='0' id='gform_wrapper_34' ><style>#gform_wrapper_34[data-form-index=\"0\"].gform-theme,[data-parent-form=\"34_0\"]{--gf-color-primary: #204ce5;--gf-color-primary-rgb: 32, 76, 229;--gf-color-primary-contrast: #fff;--gf-color-primary-contrast-rgb: 255, 255, 255;--gf-color-primary-darker: #001AB3;--gf-color-primary-lighter: #527EFF;--gf-color-secondary: #fff;--gf-color-secondary-rgb: 255, 255, 255;--gf-color-secondary-contrast: #112337;--gf-color-secondary-contrast-rgb: 17, 35, 55;--gf-color-secondary-darker: #F5F5F5;--gf-color-secondary-lighter: #FFFFFF;--gf-color-out-ctrl-light: rgba(17, 35, 55, 0.1);--gf-color-out-ctrl-light-rgb: 17, 35, 55;--gf-color-out-ctrl-light-darker: rgba(104, 110, 119, 0.35);--gf-color-out-ctrl-light-lighter: #F5F5F5;--gf-color-out-ctrl-dark: #585e6a;--gf-color-out-ctrl-dark-rgb: 88, 94, 106;--gf-color-out-ctrl-dark-darker: #112337;--gf-color-out-ctrl-dark-lighter: rgba(17, 35, 55, 0.65);--gf-color-in-ctrl: #fff;--gf-color-in-ctrl-rgb: 255, 255, 255;--gf-color-in-ctrl-contrast: #112337;--gf-color-in-ctrl-contrast-rgb: 17, 35, 55;--gf-color-in-ctrl-darker: #F5F5F5;--gf-color-in-ctrl-lighter: #FFFFFF;--gf-color-in-ctrl-primary: #204ce5;--gf-color-in-ctrl-primary-rgb: 32, 76, 229;--gf-color-in-ctrl-primary-contrast: #fff;--gf-color-in-ctrl-primary-contrast-rgb: 255, 255, 255;--gf-color-in-ctrl-primary-darker: #001AB3;--gf-color-in-ctrl-primary-lighter: #527EFF;--gf-color-in-ctrl-light: rgba(17, 35, 55, 0.1);--gf-color-in-ctrl-light-rgb: 17, 35, 55;--gf-color-in-ctrl-light-darker: rgba(104, 110, 119, 0.35);--gf-color-in-ctrl-light-lighter: #F5F5F5;--gf-color-in-ctrl-dark: #585e6a;--gf-color-in-ctrl-dark-rgb: 88, 94, 106;--gf-color-in-ctrl-dark-darker: #112337;--gf-color-in-ctrl-dark-lighter: rgba(17, 35, 55, 0.65);--gf-radius: 3px;--gf-font-size-secondary: 14px;--gf-font-size-tertiary: 13px;--gf-icon-ctrl-number: url(\"data:image\/svg+xml,%3Csvg width='8' height='14' viewBox='0 0 8 14' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath fill-rule='evenodd' clip-rule='evenodd' d='M4 0C4.26522 5.96046e-08 4.51957 0.105357 4.70711 0.292893L7.70711 3.29289C8.09763 3.68342 8.09763 4.31658 7.70711 4.70711C7.31658 5.09763 6.68342 5.09763 6.29289 4.70711L4 2.41421L1.70711 4.70711C1.31658 5.09763 0.683417 5.09763 0.292893 4.70711C-0.0976311 4.31658 -0.097631 3.68342 0.292893 3.29289L3.29289 0.292893C3.48043 0.105357 3.73478 0 4 0ZM0.292893 9.29289C0.683417 8.90237 1.31658 8.90237 1.70711 9.29289L4 11.5858L6.29289 9.29289C6.68342 8.90237 7.31658 8.90237 7.70711 9.29289C8.09763 9.68342 8.09763 10.3166 7.70711 10.7071L4.70711 13.7071C4.31658 14.0976 3.68342 14.0976 3.29289 13.7071L0.292893 10.7071C-0.0976311 10.3166 -0.0976311 9.68342 0.292893 9.29289Z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-icon-ctrl-select: url(\"data:image\/svg+xml,%3Csvg width='10' height='6' viewBox='0 0 10 6' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath fill-rule='evenodd' clip-rule='evenodd' d='M0.292893 0.292893C0.683417 -0.097631 1.31658 -0.097631 1.70711 0.292893L5 3.58579L8.29289 0.292893C8.68342 -0.0976311 9.31658 -0.0976311 9.70711 0.292893C10.0976 0.683417 10.0976 1.31658 9.70711 1.70711L5.70711 5.70711C5.31658 6.09763 4.68342 6.09763 4.29289 5.70711L0.292893 1.70711C-0.0976311 1.31658 -0.0976311 0.683418 0.292893 0.292893Z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-icon-ctrl-search: url(\"data:image\/svg+xml,%3Csvg width='640' height='640' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath d='M256 128c-70.692 0-128 57.308-128 128 0 70.691 57.308 128 128 128 70.691 0 128-57.309 128-128 0-70.692-57.309-128-128-128zM64 256c0-106.039 85.961-192 192-192s192 85.961 192 192c0 41.466-13.146 79.863-35.498 111.248l154.125 154.125c12.496 12.496 12.496 32.758 0 45.254s-32.758 12.496-45.254 0L367.248 412.502C335.862 434.854 297.467 448 256 448c-106.039 0-192-85.962-192-192z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-label-space-y-secondary: var(--gf-label-space-y-md-secondary);--gf-ctrl-border-color: #686e77;--gf-ctrl-size: var(--gf-ctrl-size-md);--gf-ctrl-label-color-primary: #112337;--gf-ctrl-label-color-secondary: #112337;--gf-ctrl-choice-size: var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-file-btn-bg-color-hover: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style>\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_34'  action='\/en-gb\/wp-json\/wp\/v2\/guides\/73111' data-formid='34' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_34' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_34_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_34_1'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_34_1' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_34_3\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_34_3'>First Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_34_3' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_34_4\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_34_4'>Last Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_4' id='input_34_4' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_34_5\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_34_5'>Company Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_34_5' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_34_6\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_34_6'>Job Title<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_34_6' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_34_10\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_10' id='input_34_10' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='Gated Content Form' \/><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_34' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Download Report'  \/> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_34' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_34' id='gform_theme_34' value='orbital' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_34' id='gform_style_settings_34' value='{&quot;inputPrimaryColor&quot;:&quot;#204ce5&quot;}' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_34' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='34' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_34' value='WyJbXSIsIjNiNTY3NDYwYmI1OTg4ZWFkMDg3YzEyNWIxOWZjN2Q5Il0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_34' id='gform_target_page_number_34' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_34' id='gform_source_page_number_34' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"163\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><\/form>\n                        <\/div><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 34, 'https:\/\/www.shipstation.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', false );jQuery('#gform_ajax_frame_34').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_34');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_34').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_34').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_34').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_34').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/  }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_34').val();gformInitSpinner( 34, 'https:\/\/www.shipstation.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', false );jQuery(document).trigger('gform_page_loaded', [34, current_page]);window['gf_submitting_34'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_34').replaceWith(confirmation_content);jQuery(document).trigger('gform_confirmation_loaded', [34]);window['gf_submitting_34'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_34').text());}else{jQuery('#gform_34').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"34\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_34\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_34\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_34\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 34, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} ); \n\/* ]]> *\/\n<\/script>\n\n<\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      \n      \n    <\/div>\n  <\/div>\n\n  \n  \n<\/div>\n<\/div><\/section>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Unlock data-driven insights on AI, delivery, and the future of ecommerce, and see how your brand can gain a measurable advantage by adapting to rapid changes in today&#8217;s AI-assisted environment.<\/p>\n","protected":false},"author":158,"featured_media":73117,"template":"","categories":[],"tags":[],"class_list":["post-73111","guides","type-guides","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Ecommerce Delivery Benchmark Report 2026 - ShipStation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shipstation.com\/guides\/ecommerce-delivery-benchmark-report-2026\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ecommerce Delivery Benchmark Report 2026\" \/>\n<meta property=\"og:description\" content=\"Unlock data-driven insights on AI, delivery, and the future of ecommerce, and see how your brand can gain a measurable advantage by adapting to rapid changes in today&#039;s AI-assisted environment.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shipstation.com\/guides\/ecommerce-delivery-benchmark-report-2026\/\" \/>\n<meta property=\"og:site_name\" content=\"ShipStation\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ShipStation\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-18T14:56:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/01\/shipstation-benchmark-report-2026-scaled.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1126\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@shipstation\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.shipstation.com\\\/guides\\\/ecommerce-delivery-benchmark-report-2026\\\/\",\"url\":\"https:\\\/\\\/www.shipstation.com\\\/guides\\\/ecommerce-delivery-benchmark-report-2026\\\/\",\"name\":\"Ecommerce Delivery Benchmark Report 2026 - ShipStation\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.shipstation.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.shipstation.com\\\/guides\\\/ecommerce-delivery-benchmark-report-2026\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.shipstation.com\\\/guides\\\/ecommerce-delivery-benchmark-report-2026\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.shipstation.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/shipstation-benchmark-report-2026-scaled.webp\",\"datePublished\":\"2026-02-02T16:24:13+00:00\",\"dateModified\":\"2026-03-18T14:56:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.shipstation.com\\\/guides\\\/ecommerce-delivery-benchmark-report-2026\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.shipstation.com\\\/guides\\\/ecommerce-delivery-benchmark-report-2026\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.shipstation.com\\\/guides\\\/ecommerce-delivery-benchmark-report-2026\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.shipstation.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/shipstation-benchmark-report-2026-scaled.webp\",\"contentUrl\":\"https:\\\/\\\/www.shipstation.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/shipstation-benchmark-report-2026-scaled.webp\",\"width\":1920,\"height\":1126,\"caption\":\"ShipStation Benchmark 2026 Report\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.shipstation.com\\\/guides\\\/ecommerce-delivery-benchmark-report-2026\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.shipstation.com\\\/en-gb\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Guides\",\"item\":\"https:\\\/\\\/www.shipstation.com\\\/guides\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ecommerce Delivery Benchmark Report 2026\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.shipstation.com\\\/#website\",\"url\":\"https:\\\/\\\/www.shipstation.com\\\/\",\"name\":\"ShipStation\",\"description\":\"Powerful shipping, simplified. eBay, Amazon, Magento eCommerce shipping\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.shipstation.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.shipstation.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.shipstation.com\\\/#organization\",\"name\":\"ShipStation\",\"url\":\"https:\\\/\\\/www.shipstation.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.shipstation.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.shipstation.com\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/ShipStation-Lockup-DarkGreen-RGB.svg\",\"contentUrl\":\"https:\\\/\\\/www.shipstation.com\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/ShipStation-Lockup-DarkGreen-RGB.svg\",\"width\":1550,\"height\":247,\"caption\":\"ShipStation\"},\"image\":{\"@id\":\"https:\\\/\\\/www.shipstation.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ShipStation\\\/\",\"https:\\\/\\\/x.com\\\/shipstation\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/shipstation\",\"https:\\\/\\\/www.instagram.com\\\/shipstation\\\/\"],\"description\":\"The fulfillment engine behind hundreds of thousands of online sellers, ShipStation combines order management, rate shopping, inventory, and returns all in one platform, delivering 15x more labels per hour and up to 90% shipping discounts through 200+ carriers.\",\"telephone\":\"(512) 886-4006\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"1001\",\"maxValue\":\"5000\"}},{\"@type\":\"SoftwareApplication\",\"@id\":\"https:\\\/\\\/www.shipstation.com\\\/en-gb\\\/#software-application\",\"name\":\"ShipStation\",\"url\":\"https:\\\/\\\/www.shipstation.com\\\/en-gb\\\/\",\"applicationCategory\":\"BusinessApplication\",\"operatingSystem\":\"Web Browser\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Ecommerce Delivery Benchmark Report 2026 - ShipStation","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.shipstation.com\/guides\/ecommerce-delivery-benchmark-report-2026\/","og_locale":"en_GB","og_type":"article","og_title":"Ecommerce Delivery Benchmark Report 2026","og_description":"Unlock data-driven insights on AI, delivery, and the future of ecommerce, and see how your brand can gain a measurable advantage by adapting to rapid changes in today's AI-assisted environment.","og_url":"https:\/\/www.shipstation.com\/guides\/ecommerce-delivery-benchmark-report-2026\/","og_site_name":"ShipStation","article_publisher":"https:\/\/www.facebook.com\/ShipStation\/","article_modified_time":"2026-03-18T14:56:23+00:00","og_image":[{"width":1920,"height":1126,"url":"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/01\/shipstation-benchmark-report-2026-scaled.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_site":"@shipstation","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.shipstation.com\/guides\/ecommerce-delivery-benchmark-report-2026\/","url":"https:\/\/www.shipstation.com\/guides\/ecommerce-delivery-benchmark-report-2026\/","name":"Ecommerce Delivery Benchmark Report 2026 - ShipStation","isPartOf":{"@id":"https:\/\/www.shipstation.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.shipstation.com\/guides\/ecommerce-delivery-benchmark-report-2026\/#primaryimage"},"image":{"@id":"https:\/\/www.shipstation.com\/guides\/ecommerce-delivery-benchmark-report-2026\/#primaryimage"},"thumbnailUrl":"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/01\/shipstation-benchmark-report-2026-scaled.webp","datePublished":"2026-02-02T16:24:13+00:00","dateModified":"2026-03-18T14:56:23+00:00","breadcrumb":{"@id":"https:\/\/www.shipstation.com\/guides\/ecommerce-delivery-benchmark-report-2026\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.shipstation.com\/guides\/ecommerce-delivery-benchmark-report-2026\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.shipstation.com\/guides\/ecommerce-delivery-benchmark-report-2026\/#primaryimage","url":"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/01\/shipstation-benchmark-report-2026-scaled.webp","contentUrl":"https:\/\/www.shipstation.com\/wp-content\/uploads\/2026\/01\/shipstation-benchmark-report-2026-scaled.webp","width":1920,"height":1126,"caption":"ShipStation Benchmark 2026 Report"},{"@type":"BreadcrumbList","@id":"https:\/\/www.shipstation.com\/guides\/ecommerce-delivery-benchmark-report-2026\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.shipstation.com\/en-gb\/"},{"@type":"ListItem","position":2,"name":"Guides","item":"https:\/\/www.shipstation.com\/guides\/"},{"@type":"ListItem","position":3,"name":"Ecommerce Delivery Benchmark Report 2026"}]},{"@type":"WebSite","@id":"https:\/\/www.shipstation.com\/#website","url":"https:\/\/www.shipstation.com\/","name":"ShipStation","description":"Powerful shipping, simplified. eBay, Amazon, Magento eCommerce shipping","publisher":{"@id":"https:\/\/www.shipstation.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.shipstation.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.shipstation.com\/#organization","name":"ShipStation","url":"https:\/\/www.shipstation.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.shipstation.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.shipstation.com\/wp-content\/uploads\/2024\/10\/ShipStation-Lockup-DarkGreen-RGB.svg","contentUrl":"https:\/\/www.shipstation.com\/wp-content\/uploads\/2024\/10\/ShipStation-Lockup-DarkGreen-RGB.svg","width":1550,"height":247,"caption":"ShipStation"},"image":{"@id":"https:\/\/www.shipstation.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ShipStation\/","https:\/\/x.com\/shipstation","https:\/\/www.linkedin.com\/company\/shipstation","https:\/\/www.instagram.com\/shipstation\/"],"description":"The fulfillment engine behind hundreds of thousands of online sellers, ShipStation combines order management, rate shopping, inventory, and returns all in one platform, delivering 15x more labels per hour and up to 90% shipping discounts through 200+ carriers.","telephone":"(512) 886-4006","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"1001","maxValue":"5000"}},{"@type":"SoftwareApplication","@id":"https:\/\/www.shipstation.com\/en-gb\/#software-application","name":"ShipStation","url":"https:\/\/www.shipstation.com\/en-gb\/","applicationCategory":"BusinessApplication","operatingSystem":"Web Browser"}]}},"_links":{"self":[{"href":"https:\/\/www.shipstation.com\/en-gb\/wp-json\/wp\/v2\/guides\/73111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shipstation.com\/en-gb\/wp-json\/wp\/v2\/guides"}],"about":[{"href":"https:\/\/www.shipstation.com\/en-gb\/wp-json\/wp\/v2\/types\/guides"}],"author":[{"embeddable":true,"href":"https:\/\/www.shipstation.com\/en-gb\/wp-json\/wp\/v2\/users\/158"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.shipstation.com\/en-gb\/wp-json\/wp\/v2\/media\/73117"}],"wp:attachment":[{"href":"https:\/\/www.shipstation.com\/en-gb\/wp-json\/wp\/v2\/media?parent=73111"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.shipstation.com\/en-gb\/wp-json\/wp\/v2\/categories?post=73111"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.shipstation.com\/en-gb\/wp-json\/wp\/v2\/tags?post=73111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}