---
title: "What is the UPS Ground delivery service experience like for customers?"
url: "https://www.shipstation.com/faq/what-is-the-ups-ground-delivery-service-experience-like-for-customers/"
type: "faq"
modified: "2026-06-10T09:38:08-05:00"
---
UPS Ground delivery service includes tracking and predictable delivery windows, which helps reduce support tickets. With ShipStation branded tracking pages, customers see your logo and updates, even when the carrier is doing the delivery.