--- title: "ChannelEngine" url: "https://www.shipstation.com/integration/channelengine/" type: "ss_integration" modified: "2026-11-10T09:18:36-06:00" --- Why ChannelEngine users choose ShipStation ------------------------------------------ ### Grow across more marketplaces ChannelEngine helps you sell in more places. ShipStation keeps fulfillment organized once those orders arrive, with one dashboard for shipping work, customer updates, and day-to-day control, so expansion does not turn into tool sprawl. ### Protect stock accuracy As channel count rises, stock mistakes get expensive. ShipStation supports 99%+ inventory accuracy across physical and digital counts with barcode scanning, giving your team tighter control over what ships and what stays available to sell. ### Stay strong during peaks Big sales days should not break your workflow. ShipStation processed 28.5 million labels during Cyber Week 2024 with no performance lag, so ChannelEngine sellers can keep shipping when volume spikes across marketplaces. ### Expand with global carrier choice New markets need flexible delivery options. ShipStation connects to 200+ global carriers and ships to over 195 countries, giving ChannelEngine sellers broader reach without rebuilding everyday fulfillment around separate carrier tools. Move beyond basic shipping tools with ShipStation ------------------------------------------------- [ Speak to Sales ](#) ### Order Management Combine orders across channels and prioritize based on filters, tags, stores, and more. [ Learn more ](https://www.shipstation.com/fulfillment/order-management/) ### Rate Comparison Find the cheapest, fastest, or best-value shipping option across parcel and freight. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/rate-shopper/) ### Fulfillment Automation Batch, route, and print labels automatically for fast, seamless order fulfillment. [ Learn more ](https://www.shipstation.com/fulfillment/automation/) ### Buy and Print Labels Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/print-labels/) ### Returns and Exchanges Turn returns into opportunities with a smooth, branded return process that fosters trust. [ Learn more ](https://www.shipstation.com/fulfillment/returns/) ### Tracking Keep customers informed with order updates at every step, reducing support calls. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/tracking/) How to Setting up ShipStation and ChannelEngine ---------------------------------------- **STEP 1** Start with an active ChannelEngine account and your API Key ready. Then log in to ShipStation in a new browser tab or window and open Account Settings. **STEP 2** From the settings sidebar, select Selling Channels, then choose Store Setup. Click Connect a Store or Marketplace to open the list of available selling channel connections. **STEP 3** Select ChannelEngine from the connection list. Enter your ChannelEngine Unique API Key and your ChannelEngine Domain in the setup window. **STEP 4** Click Continue to complete setup. After that, the store’s Settings page opens, where you can adjust branding and customer notifications, or click Save to close. TESTIMONIAL Find the best rate for every shipment ------------------------------------- Compare rates, delivery speeds, and services side-by-side for every order that comes in from Shopify, and let ShipStation pick the best option—with up to 90% discounted rates across 200+ carriers. [Explore Rate Shopping](#) ### Rate shopper Automatically select the best rate and service for every Shopify order, with no manual comparison. ### Bring your own rates Compare your negotiated carrier rates alongside ShipStation rates to get the best price. ### LTL + freight Quote and book LTL freight alongside parcel for bulk and wholesale Shopify orders. ShipStation AI Next-gen shipping intelligence ------------------------------ Built for forward-thinking brands that run fast and play to win. ShipStation AI handles the heavy lifting so you can stay light-years ahead of the competition. SmartFill Automated Order Creation Universal AI Connect (MCP) Batch Label Processing SmartFill Automated Order Creation Universal AI Connect (MCP) Batch Label Processing SmartFill Automated Order Creation Universal AI Connect (MCP) Batch Label Processing SmartFill Automated Order Creation Universal AI Connect (MCP) Batch Label Processing SmartFill Automated Order Creation Universal AI Connect (MCP) Batch Label Processing SmartFill Automated Order Creation Universal AI Connect (MCP) Batch Label Processing Auto-PRO Retrieval Dynamic Spot-Pricing Engine Packing Recommendations 24/7 Always-On Auto-PRO Retrieval Dynamic Spot-Pricing Engine Packing Recommendations 24/7 Always-On Auto-PRO Retrieval Dynamic Spot-Pricing Engine Packing Recommendations 24/7 Always-On Auto-PRO Retrieval Dynamic Spot-Pricing Engine Packing Recommendations 24/7 Always-On Auto-PRO Retrieval Dynamic Spot-Pricing Engine Packing Recommendations 24/7 Always-On Auto-PRO Retrieval Dynamic Spot-Pricing Engine Packing Recommendations 24/7 Always-On - SmartFill - Automated Order Creation - Universal AI Connect (MCP) - Batch Label Processing - Auto-PRO Retrieval - Dynamic Spot-Pricing Engine - Packing Recommendations - 24/7 Always-On Award-winning technology and service ------------------------------------ Sign up for a free trial. No credit card required. -------------------------------------------------- Create your ShipStation account Country *\** Select your shipping origin country United StatesCanadaAustraliaNew ZealandUnited KingdomFranceGermany First Name *\** Last Name *\** Company Email *\** Password *\** Phone† Offer Code Select your current number of parcel shipments per month *\** Select an option I only need to ship one package50 shipments or less, I'm just getting started51-500 shipments501-1,000 shipments1,001-2,000 shipments2,001-5,000 shipments5,001-7,500 shipments7,501+ shipmentsI don't plan to ship anything How did you hear about us? Get Started By clicking 'Get Started', you agree to our [Terms](/terms-of-service) & [Privacy Policy](/privacy-policy) and [Carriers' Terms](/carriers-terms-of-service/) . † By providing your phone number, you agree that ShipStation may contact you by call or text, including using AI or automated technology, for onboarding and support. Phone number is optional. FAQ ChannelEngine and ShipStation FAQ for setup, tracking, and order data --------------------------------------------------------------------- Frequently asked questions about setup, labels, rates, and returns ##### How do I connect ChannelEngine to ShipStation? Setup follows a short path inside ShipStation: - Log in to ShipStation and open Account Settings - Select Selling Channels, then Store Setup - Click Connect a Store or Marketplace and choose ChannelEngine - Enter your ChannelEngine Unique API Key and ChannelEngine Domain, then click Continue After setup, the store’s Settings page opens so you can adjust branding and customer notifications, or simply click Save to close. ##### Do I need anything before I set up ChannelEngine in ShipStation? Yes. You need an active ChannelEngine account and your ChannelEngine API Key before you start. Orders must also include a Ship To address to import into ShipStation. During setup, you will enter both the Unique API Key and the ChannelEngine Domain. ##### Does ShipStation send tracking details back to ChannelEngine? Yes. ShipStation sends the tracking number, carrier, service, and item information with the shipment notification. Carrier fees and status updates are not sent as part of that marketplace shipment notification, which keeps the update focused on fulfillment and tracking details. ##### Can ChannelEngine customer details appear in ShipStation? Yes. The integration supports customer emails and customer phone numbers. It also supports payment method and item images, which gives your team more order context while packing, labeling, and handling marketplace shipments. ##### Does ChannelEngine pass requested service or custom statuses into ShipStation? No. Requested Service and Custom Statuses are not supported for this integration. ShipStation instead uses mapped order statuses for ChannelEngine orders, which helps your team work inside a consistent shipping workflow even when marketplace status names differ. ##### How are ChannelEngine order statuses mapped in ShipStation? Status mapping follows a set structure: - Awaiting Payment maps to AWAITING\_PAYMENT - Awaiting Shipment maps to COMBINED and IN\_COMBI - Shipped maps to SHIPPED, CLOSED, and RETURNED - Cancelled maps to MANCO - On Hold maps to IN\_BACKORDER and REQUIRES\_CORRECTION That structure helps your team quickly understand where ChannelEngine orders stand once they are inside ShipStation. ##### Can I change ChannelEngine store settings after setup? Yes. Once setup is complete, the store’s Settings page opens automatically. You can update store-specific settings like branding and customer notifications right away, or click Save to close and come back later when your team is ready. Explore other categories ------------------------ - [3PL & Fulfillment](https://www.shipstation.com/integrations/3pl-fulfillment/) - [Ecommerce & Online Stores](https://www.shipstation.com/integrations/ecommerce-online-stores/) - [Ecommerce & Online Stores](https://www.shipstation.com/integrations/ecommerce-online-stores/) - [ERP & Accounting](https://www.shipstation.com/integrations/erp-accounting/) - [Inventory, Warehouse & Order Management](https://www.shipstation.com/integrations/inventory-warehouse-order-management/) - [LTL & Freight Carriers](https://www.shipstation.com/integrations/ltl-freight-carriers/) - [Marketplaces](https://www.shipstation.com/integrations/marketplaces/) - [Parcel Carriers](https://www.shipstation.com/integrations/parcel-carriers/) - [Parcel Carriers](https://www.shipstation.com/integrations/parcel-carriers/) - [Payments & Tax](https://www.shipstation.com/integrations/payments-tax/) - [Returns & Shipment Protection](https://www.shipstation.com/integrations/returns-shipment-protection/) - [Returns & Shipment Protection](https://www.shipstation.com/integrations/returns-shipment-protection/) - [Agencies & Solution Providers](https://www.shipstation.com/integrations/agencies-solution-providers/)