--- title: "Global-e" url: "https://www.shipstation.com/integration/global-e/" type: "ss_integration" modified: "2026-11-10T09:17:47-06:00" --- Why Global-e users choose ShipStation ------------------------------------- ### Less manual setup Global-e international Shopify orders are automatically configured in ShipStation. Your team doesn’t need to select the carrier or service, or enter weight and dimensions, before printing the label. That cuts routine data entry and keeps cross-border orders moving. ### Grow across more channels ShipStation lets you manage Global-e shipping beside the rest of your business. With 200+ store and marketplace integrations and 200+ carrier integrations, you can expand into new channels without splitting fulfillment across disconnected systems. ### Ship accurately from each hub If you ship from more than one warehouse, Hub Codes tie each Ship From location to the right Global-e hub. That helps Global-e calculate shipping cost more accurately and helps minimize adjustments after label creation. ### Stay ready for peak volume ShipStation scales from startups to businesses shipping hundreds of thousands of orders per month. Batch label printing and automation help your team keep Global-e orders moving when volume spikes. Move beyond basic shipping tools with ShipStation ------------------------------------------------- [ Speak to Sales ](#) ### Rate Comparison Find the cheapest, fastest, or best-value shipping option across parcel and freight. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/rate-shopper/) ### Buy and Print Labels Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/print-labels/) ### Fulfillment Automation Batch, route, and print labels automatically for fast, seamless order fulfillment. [ Learn more ](https://www.shipstation.com/fulfillment/automation/) ### Order Management Combine orders across channels and prioritize based on filters, tags, stores, and more. [ Learn more ](https://www.shipstation.com/fulfillment/order-management/) ### Returns and Exchanges Turn returns into opportunities with a smooth, branded return process that fosters trust. [ Learn more ](https://www.shipstation.com/fulfillment/returns/) ### Tracking Keep customers informed with order updates at every step, reducing support calls. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/tracking/) How to Setting up ShipStation and Global-e ----------------------------------- **STEP 1** Connect your Shopify account to ShipStation first, then make sure the order numbers and SKUs match the related order. You’ll also need your Global-e Merchant GUID ready before you start. **STEP 2** Go to Account Settings, select Shipping, then choose Carriers from the sidebar. Open the Your Carrier Accounts tab, select Add Carrier, and choose Global-e from the carrier list. **STEP 3** Enter your Global-e Merchant GUID in the pop-up and click Connect. Each ShipStation account supports one Global-e GUID, so use the GUID tied to the Shopify setup you want to ship through. **STEP 4** When you’re ready to ship, select the international Shopify order, verify the correct Ship From address, and click Print Label. Global-e also requires an End Of Day manifest in the Global-e Admin portal before carrier pickup. TESTIMONIAL Find the best rate for every shipment ------------------------------------- Compare rates, delivery speeds, and services side-by-side for every order that comes in from Shopify, and let ShipStation pick the best option—with up to 90% discounted rates across 200+ carriers. [Explore Rate Shopping](#) ### Rate shopper Automatically select the best rate and service for every Shopify order, with no manual comparison. ### Bring your own rates Compare your negotiated carrier rates alongside ShipStation rates to get the best price. ### LTL + freight Quote and book LTL freight alongside parcel for bulk and wholesale Shopify orders. ShipStation AI Next-gen shipping intelligence ------------------------------ Built for forward-thinking brands that run fast and play to win. ShipStation AI handles the heavy lifting so you can stay light-years ahead of the competition. 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No credit card required. -------------------------------------------------- Create your ShipStation account Country *\** Select your shipping origin country United StatesCanadaAustraliaNew ZealandUnited KingdomFranceGermany First Name *\** Last Name *\** Company Email *\** Password *\** Phone† Offer Code Select your current number of parcel shipments per month *\** Select an option I only need to ship one package50 shipments or less, I'm just getting started51-500 shipments501-1,000 shipments1,001-2,000 shipments2,001-5,000 shipments5,001-7,500 shipments7,501+ shipmentsI don't plan to ship anything How did you hear about us? Get Started By clicking 'Get Started', you agree to our [Terms](/terms-of-service) & [Privacy Policy](/privacy-policy) and [Carriers' Terms](/carriers-terms-of-service/) . † By providing your phone number, you agree that ShipStation may contact you by call or text, including using AI or automated technology, for onboarding and support. Phone number is optional. FAQ Global-e and ShipStation FAQ for tracking, labels, and email address help ------------------------------------------------------------------------- Frequently asked questions about setup, labels, rates, and returns ##### Is Global-e the carrier delivering my package? No. Global-e is a cross-border e-commerce layer, not always the company making the final delivery. A Global-e order may move through international and local carrier networks before it reaches the shopper. That’s why a customer might see Global-e tied to the order, then see another carrier handling later scans or doorstep delivery. For merchants, ShipStation makes that workflow easier to manage by centralizing labels, tracking activity, and post-purchase updates. ##### Can shoppers track a Global-e order with an order ID and email address? Yes. Global-e order lookup often uses the order ID or merchant order ID together with the email address used to place the order. That’s shopper-facing tracking. On the merchant side, ShipStation gives your team the shipping record, label status, and tracking communications in the same fulfillment workflow. \*\*Tip:\*\* Make sure customers use the same email address they entered at checkout when they look up their order. ##### Why does a Global-e order show another carrier? Global-e shipping can involve more than one company in the delivery path. Global-e may coordinate the cross-border order flow, while another carrier handles line-haul movement, customs handoff, or final-mile delivery. So a shipment can show Global-e in one part of the workflow and another carrier in later tracking events. That isn’t a mismatch. It’s normal for international shipping, and it’s one reason merchants benefit from ShipStation’s multi-carrier visibility. ##### What should merchants do when a Global-e tracking number is not working? Start with the order details inside ShipStation and Shopify. The most common checks are straightforward: - Confirm the order number matches the related Shopify order - Confirm the SKUs match exactly and no split shipment has an empty SKU - Confirm the label was printed and the shipment shows Global-e as the service - Confirm another carrier didn’t take over the delivery leg - Contact ShipStation support if imported order numbers are missing their prefix These checks usually reveal whether the issue is data mismatch, carrier handoff, or label status. ##### How long can Global-e shipping take for international orders? There isn’t one standard delivery window for Global-e shipping. Transit time depends on the seller, origin, destination, customs clearance, service used, and which carrier handles final delivery. Cross-border orders also move through more checkpoints than domestic shipments, so shoppers may see longer gaps between scans. Merchants can make that experience smoother by sending clear tracking updates, setting accurate expectations, and keeping every shipment visible in ShipStation from label creation forward. ##### Who should customers contact about a delayed or missing Global-e shipment? The best first contact is the retailer the shopper bought from. That merchant owns the order relationship and can review the shipment history, tracking details, and order status. If the merchant uses ShipStation, the team can see the fulfillment record and decide whether the delay points to a carrier handoff, customs hold, or another delivery issue. From there, the merchant can guide the customer or escalate through the right shipping contact. ##### What is a charge from Global-e? A Global-e charge usually means a shopper bought from a merchant that uses Global-e for cross-border commerce. The charge may reflect the order itself or international purchase elements handled during checkout, such as duties, taxes, or shipping-related charges already presented to the shopper. If a customer doesn’t recognize the charge, the fastest next step is to match it to the store name, order confirmation, and confirmation email. If it still looks unfamiliar, they should contact the retailer directly. ##### Is global postal shipping USPS? No. “Global postal shipping” is a broad phrase, not a USPS-only service. Cross-border orders can move through several postal or parcel networks before final delivery, depending on destination and routing. That’s especially true with Global-e shipping, where the order layer and the delivery carrier may not be the same company. For merchants, ShipStation helps cut through that confusion by keeping carrier activity and customer-facing tracking connected in one place. ##### What does ecommerce shipping mean for international brands? Ecommerce shipping is the full process of getting an online order from checkout to delivery. For international brands, that includes order data, carrier selection, label creation, customs-related details, tracking updates, and returns planning. It’s operational, not just transactional. Global-e handles important cross-border commerce pieces, and ShipStation turns the shipping side into a smoother daily workflow by giving your team one place to print labels, automate steps, and keep customers informed. ##### How do I connect Global-e to ShipStation? Use the setup path inside ShipStation and keep the required order data ready. Here’s the process: - Connect your Shopify account to ShipStation - Confirm Shopify order numbers and SKUs match the related Shopify order - Go to Account Settings > Shipping > Carriers - Open Your Carrier Accounts and select Add Carrier - Choose Global-e, enter your Merchant GUID, and click Connect After that, international Shopify orders shipped with Global-e are automatically configured in ShipStation for label printing. Explore other categories ------------------------ - [3PL & Fulfillment](https://www.shipstation.com/integrations/3pl-fulfillment/) - [Apps & Tools](https://www.shipstation.com/integrations/apps-tools/) - [Ecommerce & Online Stores](https://www.shipstation.com/integrations/ecommerce-online-stores/) - [Ecommerce & Online Stores](https://www.shipstation.com/integrations/ecommerce-online-stores/) - [ERP & Accounting](https://www.shipstation.com/integrations/erp-accounting/) - [Inventory, Warehouse & Order Management](https://www.shipstation.com/integrations/inventory-warehouse-order-management/) - [LTL & Freight Carriers](https://www.shipstation.com/integrations/ltl-freight-carriers/) - [Marketplaces](https://www.shipstation.com/integrations/marketplaces/) - [Parcel Carriers](https://www.shipstation.com/integrations/parcel-carriers/) - [Payments & Tax](https://www.shipstation.com/integrations/payments-tax/) - [Returns & Shipment Protection](https://www.shipstation.com/integrations/returns-shipment-protection/) - [Returns & Shipment Protection](https://www.shipstation.com/integrations/returns-shipment-protection/) - [Agencies & Solution Providers](https://www.shipstation.com/integrations/agencies-solution-providers/)