--- title: "The Delivery Group" url: "https://www.shipstation.com/integration/the-delivery-group/" type: "ss_integration" modified: "2026-11-10T09:18:18-06:00" --- Why The Delivery Group users choose ShipStation ----------------------------------------------- ### Keep every order source aligned ShipStation pulls orders from 200+ stores and marketplaces into one workspace. Your team sees what needs to ship, filters fast, and manages The Delivery Group alongside the rest of your fulfillment flow without constant tab switching. ### Stay flexible as you grow ShipStation supports 200+ carrier integrations, so The Delivery Group fits into a broader shipping strategy. Keep using the services that work for UK-origin shipments, and add other carrier options as new channels, products, and destinations come online. ### Cut manual work at scale Automation rules and batch printing shrink repetitive order prep. ShipStation cuts clicks per order by 40% and lets merchants create up to 15x more labels per hour, helping your team move faster during high-volume shipping days. ### Ship with proven backing ShipStation has supported over 1 million businesses over the past five years and processes 1 billion packages annually. That scale, plus a 96% CSAT score, gives your team dependable shipping software and responsive support. Move beyond basic shipping tools with ShipStation ------------------------------------------------- [ Speak to Sales ](#) ### Rate Comparison Find the cheapest, fastest, or best-value shipping option across parcel and freight. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/rate-shopper/) ### Buy and Print Labels Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/print-labels/) ### Fulfillment Automation Batch, route, and print labels automatically for fast, seamless order fulfillment. [ Learn more ](https://www.shipstation.com/fulfillment/automation/) ### Tracking Keep customers informed with order updates at every step, reducing support calls. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/tracking/) ### International Shipping Confidently ship globally with prepaid duties and taxes, customs forms, and more. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/international/) ### Returns and Exchanges Turn returns into opportunities with a smooth, branded return process that fosters trust. [ Learn more ](https://www.shipstation.com/fulfillment/returns/) How to Setting up ShipStation and The Delivery Group --------------------------------------------- **STEP 1** Log in to ShipStation and open Account Settings. That is where ShipStation keeps the shipping controls you use to add and manage carrier accounts. **STEP 2** Select Shipping, then choose Carriers from the sidebar. Next, open the Your Carrier Accounts tab so you can view existing carrier connections and add a new one. **STEP 3** Click Add Carrier, select The Delivery Group UK, and choose Connect. This starts the connection flow for your carrier account inside ShipStation. **STEP 4** Enter your The Delivery Group UK account Client Name, Username, and Password. Then click Connect to finish linking the account. TESTIMONIAL Find the best rate for every shipment ------------------------------------- Compare rates, delivery speeds, and services side-by-side for every order that comes in from Shopify, and let ShipStation pick the best option—with up to 90% discounted rates across 200+ carriers. [Explore Rate Shopping](#) ### Rate shopper Automatically select the best rate and service for every Shopify order, with no manual comparison. ### Bring your own rates Compare your negotiated carrier rates alongside ShipStation rates to get the best price. ### LTL + freight Quote and book LTL freight alongside parcel for bulk and wholesale Shopify orders. ShipStation AI Next-gen shipping intelligence ------------------------------ Built for forward-thinking brands that run fast and play to win. ShipStation AI handles the heavy lifting so you can stay light-years ahead of the competition. 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No credit card required. -------------------------------------------------- Create your ShipStation account Country *\** Select your shipping origin country United StatesCanadaAustraliaNew ZealandUnited KingdomFranceGermany First Name *\** Last Name *\** Company Email *\** Password *\** Phone† Offer Code Select your current number of parcel shipments per month *\** Select an option I only need to ship one package50 shipments or less, I'm just getting started51-500 shipments501-1,000 shipments1,001-2,000 shipments2,001-5,000 shipments5,001-7,500 shipments7,501+ shipmentsI don't plan to ship anything How did you hear about us? Get Started By clicking 'Get Started', you agree to our [Terms](/terms-of-service) & [Privacy Policy](/privacy-policy) and [Carriers' Terms](/carriers-terms-of-service/) . † By providing your phone number, you agree that ShipStation may contact you by call or text, including using AI or automated technology, for onboarding and support. Phone number is optional. FAQ The Delivery Group FAQ for shipping, tracking, and setup -------------------------------------------------------- Frequently asked questions about setup, labels, rates, and returns ##### What is The Delivery Group used for? The Delivery Group is used for more than basic parcel shipping. It supports mail distribution and shipping services such as post, packets, parcels, pallets, and special delivery services, which makes it a fit for online sellers, multichannel retailers, SMEs, and larger operations. In ShipStation, merchants use The Delivery Group for domestic and international parcel delivery services on shipments that originate in the UK. That means you can keep The Delivery Group inside the same daily workflow you already use for order management, labels, tracking, and fulfillment control. ##### What company is delivering my package when I see The Delivery Group? If your shipment or tracking details show The Delivery Group, that package is moving through The Delivery Group’s delivery network or services. For merchants, that matters because carrier identity stays clear inside ShipStation after a label is created, so your team can see which shipments are using The Delivery Group without hunting through separate systems. You also keep shipment activity tied to the order record, which makes support work easier when a customer asks where an order is or which service was used. That gives your team one clear view instead of piecing status together from multiple tools. ##### Can I track The Delivery Group shipments in ShipStation? Yes. The ShipStation integration with The Delivery Group supports automatic tracking, so tracking details stay connected to the shipment after you create the label. That gives your team one place to monitor shipment progress and check order status instead of bouncing between your store, your carrier account, and email threads. It also makes post-purchase communication easier because tracking activity stays part of the ShipStation workflow your team already uses every day. If tracking visibility is a major part of your support workload, that kind of central control saves time fast. ##### Does The Delivery Group support UK and international shipping in ShipStation? Yes. The Delivery Group offers domestic and international parcel delivery services for shipments originating in the UK, and the ShipStation integration supports expedited services for shipments within Great Britain as well as international services. That gives you room to run local and cross-border shipping from one workflow instead of splitting work between separate carrier processes. If your business ships a mix of domestic and international orders, ShipStation helps keep those orders organized while The Delivery Group covers the shipping side. It is a practical setup for merchants who want range without adding more daily shipping complexity. ##### How do rates work for The Delivery Group in ShipStation? The Delivery Group does not currently support rate shopping with ShipStation V2 API. Instead, your account contact can provide details about your contracted rates, so you keep using the pricing already tied to your The Delivery Group account. That still gives you a strong workflow advantage in ShipStation because your team can create labels, manage tracking, and handle fulfillment without breaking process just to work with a separate carrier tool. If you use more than one carrier, ShipStation keeps The Delivery Group alongside the rest of your carrier mix, which helps you stay organized even when each carrier has its own pricing model. ##### How do I connect The Delivery Group to ShipStation? You can connect The Delivery Group through the ShipStation dashboard or through the carrier connection endpoint. To connect it through the dashboard, use this path and enter the required credentials: - Go to Account Settings - Select Shipping, then Carriers - Open the Your Carrier Accounts tab - Click Add Carrier - Select The Delivery Group UK and click Connect - Enter your Client Name, Username, and Password - Click Connect For account requirements, you need a UK-based ShipStation account and an active The Delivery Group UK account. Developers can also connect it by using the `/v2/connections/carriers/` endpoint with the carrier code `the\_delivery\_group`. ##### What information do I need to create a The Delivery Group label in ShipStation? The Delivery Group requires complete shipment details when you create a label, so it helps to keep your order data clean before shipping starts. Here is what needs to be included in the shipment request: - A The Delivery Group service code - Package weight in grams, using whole numbers only - Package length, width, and height in millimeters - Dimensions unit set to millimeters - Recipient name - Street address - Town or city - Postal code - Two-letter country code - At least one reference identifier, such as an order number or customer reference Recipient email and phone are optional. Email and SMS notifications are enabled by default unless they are explicitly declined. \*\*Tip:\*\* Make sure your team captures weight, dimensions, and a reference value before label creation, because that cuts rework when orders are ready to ship. \*Rates and discounts are subject to change at any time without notice. Discounts are subject to minimum charges set forth in the applicable service guide. †Shipping discounts are off standard list rates and can’t be combined with other offers or discounts. Discounts exclude surcharges, premiums, minimums, accessorial charges, and special handling fees. Eligible services and discounts are subject to change.\* Explore other categories ------------------------ - [3PL & Fulfillment](https://www.shipstation.com/integrations/3pl-fulfillment/) - [Apps & Tools](https://www.shipstation.com/integrations/apps-tools/) - [Ecommerce & Online Stores](https://www.shipstation.com/integrations/ecommerce-online-stores/) - [Ecommerce & Online Stores](https://www.shipstation.com/integrations/ecommerce-online-stores/) - [ERP & Accounting](https://www.shipstation.com/integrations/erp-accounting/) - [Inventory, Warehouse & Order Management](https://www.shipstation.com/integrations/inventory-warehouse-order-management/) - [LTL & Freight Carriers](https://www.shipstation.com/integrations/ltl-freight-carriers/) - [Marketplaces](https://www.shipstation.com/integrations/marketplaces/) - [Parcel Carriers](https://www.shipstation.com/integrations/parcel-carriers/) - [Payments & Tax](https://www.shipstation.com/integrations/payments-tax/) - [Returns & Shipment Protection](https://www.shipstation.com/integrations/returns-shipment-protection/) - [Returns & Shipment Protection](https://www.shipstation.com/integrations/returns-shipment-protection/) - [Agencies & Solution Providers](https://www.shipstation.com/integrations/agencies-solution-providers/)