--- title: "XCover" url: "https://www.shipstation.com/integration/xcover/" type: "ss_integration" modified: "2026-11-10T09:20:02-06:00" --- Why XCover users choose ShipStation ----------------------------------- ### Keep protection in one workflow ShipStation puts coverage inside the shipment setup flow, so your team doesn’t need a separate insurance tool. That means faster decisions, cleaner records, and less back-and-forth when protected orders need attention. ### Cover the full order value Total Shipping Protection covers the full value of eligible domestic and international shipments up to £10,000 or €10,000. That gives you stronger protection for high-value orders without breaking fulfillment into extra steps. ### Make claims easier to track Claims stay tied to shipment details already inside ShipStation. Your team files through the claim link in the shipment response, then tracks progress through XCover instead of hunting through disconnected records. ### Recover more than item cost XCover goes beyond basic parcel loss protection. It also reimburses return shipping costs for damaged goods and the cost to reship replacement items, which helps protect margin when customer issues turn into extra shipping spend. Move beyond basic returns tools with ShipStation ------------------------------------------------ [ Speak to Sales ](#) ### Rate Comparison Find the cheapest, fastest, or best-value shipping option across parcel and freight. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/rate-shopper/) ### Buy and Print Labels Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/print-labels/) ### Fulfillment Automation Batch, route, and print labels automatically for fast, seamless order fulfillment. [ Learn more ](https://www.shipstation.com/fulfillment/automation/) ### Tracking Keep customers informed with order updates at every step, reducing support calls. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/tracking/) ### Order Management Combine orders across channels and prioritize based on filters, tags, stores, and more. [ Learn more ](https://www.shipstation.com/fulfillment/order-management/) ### International Shipping Confidently ship globally with prepaid duties and taxes, customs forms, and more. [ Learn more ](https://www.shipstation.com/fulfillment/shipping/international/) How to Setting up ShipStation and XCover --------------------------------- **STEP 1** Log in to your ShipStation API account, and make sure you are in the Production environment before you turn on XCover coverage. **STEP 2** Go to either the \*\*Carriers\*\* or \*\*Insurance\*\* page, then click the \*\*Enable ShipStation API Carriers\*\* button. **STEP 3** Confirm that you have read and agreed to the terms and conditions, then click the \*\*Enable services\*\* button. **STEP 4** Set the shipment `insurance\_provider` to `x\_cover` when you get rates, create a shipment, or purchase a label, and add an `insured\_value` for each package. TESTIMONIAL Find the best rate for every shipment ------------------------------------- Compare rates, delivery speeds, and services side-by-side for every order that comes in from Shopify, and let ShipStation pick the best option—with up to 90% discounted rates across 200+ carriers. [Explore Rate Shopping](#) ### Rate shopper Automatically select the best rate and service for every Shopify order, with no manual comparison. ### Bring your own rates Compare your negotiated carrier rates alongside ShipStation rates to get the best price. ### LTL + freight Quote and book LTL freight alongside parcel for bulk and wholesale Shopify orders. ShipStation AI Next-gen shipping intelligence ------------------------------ Built for forward-thinking brands that run fast and play to win. ShipStation AI handles the heavy lifting so you can stay light-years ahead of the competition. SmartFill Automated Order Creation Universal AI Connect (MCP) Batch Label Processing SmartFill Automated Order Creation Universal AI Connect (MCP) Batch Label Processing SmartFill Automated Order Creation Universal AI Connect (MCP) Batch Label Processing SmartFill Automated Order Creation Universal AI Connect (MCP) Batch Label Processing SmartFill Automated Order Creation Universal AI Connect (MCP) Batch Label Processing SmartFill Automated Order Creation Universal AI Connect (MCP) Batch Label Processing Auto-PRO Retrieval Dynamic Spot-Pricing Engine Packing Recommendations 24/7 Always-On Auto-PRO Retrieval Dynamic Spot-Pricing Engine Packing Recommendations 24/7 Always-On Auto-PRO Retrieval Dynamic Spot-Pricing Engine Packing Recommendations 24/7 Always-On Auto-PRO Retrieval Dynamic Spot-Pricing Engine Packing Recommendations 24/7 Always-On Auto-PRO Retrieval Dynamic Spot-Pricing Engine Packing Recommendations 24/7 Always-On Auto-PRO Retrieval Dynamic Spot-Pricing Engine Packing Recommendations 24/7 Always-On - SmartFill - Automated Order Creation - Universal AI Connect (MCP) - Batch Label Processing - Auto-PRO Retrieval - Dynamic Spot-Pricing Engine - Packing Recommendations - 24/7 Always-On Award-winning technology and service ------------------------------------ Sign up for a free trial. No credit card required. -------------------------------------------------- Create your ShipStation account Country *\** Select your shipping origin country United StatesCanadaAustraliaNew ZealandUnited KingdomFranceGermany First Name *\** Last Name *\** Company Email *\** Password *\** Phone† Offer Code Select your current number of parcel shipments per month *\** Select an option I only need to ship one package50 shipments or less, I'm just getting started51-500 shipments501-1,000 shipments1,001-2,000 shipments2,001-5,000 shipments5,001-7,500 shipments7,501+ shipmentsI don't plan to ship anything How did you hear about us? Get Started By clicking 'Get Started', you agree to our [Terms](/terms-of-service) & [Privacy Policy](/privacy-policy) and [Carriers' Terms](/carriers-terms-of-service/) . † By providing your phone number, you agree that ShipStation may contact you by call or text, including using AI or automated technology, for onboarding and support. Phone number is optional. FAQ XCover shipping insurance FAQ for coverage, claims, and setup ------------------------------------------------------------- Frequently asked questions about setup, labels, rates, and returns ##### Who can use XCover shipping insurance in ShipStation? XCover is available to ShipStation accounts based in the UK, Spain, Germany, Italy, and the Netherlands. In ShipStation, Total Shipping Protection by XCover is available in the new layout only. ##### What does XCover shipping insurance cover? XCover covers shipments that are lost, stolen, or damaged in transit. It also reimburses return shipping costs when a customer sends back damaged goods and the cost to reship replacement goods. Coverage starts when the carrier receives the shipment and ends when the recipient receives it. ##### How much does XCover shipping insurance cost? The cost is based on the declared value you assign to each package. For UK, Spain, Germany, and the Netherlands, domestic coverage is 1.1% and cross-border coverage is 1.5%. For Italy, domestic coverage is 1.63% and cross-border coverage is 3.9%. ##### Is XCover shipping insurance worth adding? Yes. If replacing the order, paying return shipping, or sending a replacement would cut into margin, XCover adds protection inside the same ShipStation workflow your team already uses. It covers lost, stolen, and damaged shipments up to £10,000 or €10,000 on eligible accounts. ##### How do I file a claim for an insured shipment? Use the claim link provided in the `insurance\_claim` field of the shipment response. Then follow the on-screen instructions in XCover to submit the claim. ##### Can I refund XCover coverage if I void a label? Yes. If you void a label that includes XCover insurance, the insurance cost is immediately refunded to your ShipStation balance. ##### What's the difference between carrier insurance and XCover shipping insurance in ShipStation? The main difference is where the protection is managed and where claims are filed. Carrier insurance is supplied by the carrier, and claims go through that carrier’s process. XCover is Total Shipping Protection inside ShipStation, and once ShipStation Carriers are enabled, you can add it to shipments with ShipStation Carriers or any carrier you’ve connected. 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