---
title: "Customer Story – The Caramel Jar"
url: "https://www.shipstation.com/stories/customer-story-the-caramel-jar/"
type: "stories"
modified: "2022-01-04T10:03:53-06:00"
---
*We have amazing customers who sell great products, and we love to spotlight them in our blog. This spotlight is on The Caramel Jar.*

![Caramel Jar's Nicole with some tasty salted caramels](https://www.shipstation.com/wp-content/uploads/2013/07/Caramel_Jar_Nicole_with_jars-600h.jpg)Caramel Jar’s Nicole with some tasty salted caramels

**Name:**
Nicole Ebbitt, Founder / Master Confectioner
**Website:**
[TheCaramelJar.com/](http://www.TheCaramelJar.com)
[![Facebook](/wp-content/uploads/2013/01/facebok-cir32.jpg)](http://www.facebook.com/thecarameljar) [![Twitter](/wp-content/uploads/2013/01/twitter-cir32.jpg)](http://twitter.com/thecarameljar) [![Instagram](/wp-content/uploads/2013/01/instagram-cir32.jpg)](http://instagram.com/thecarameljar/) [![Pinterest](https://www.shipstation.com/wp-content/uploads/2013/07/pinterest-icon.png)](http://pinterest.com/thecarameljar/)

#### How’d you get into the caramel-making business?

I love answering this question! I found my way into the caramel business after discovering there just wasn’t a caramel company out there offering what I was looking for: classic caramels packaged using eco friendly materials. Thus, here we are! Three years and counting!

#### Do you experiment with other flavor combinations (or other baking/sweets creation entirely) outside of your business?

I love spending time in the kitchen. I’m really ambitious and there really isn’t anything I won’t try to create. I’ve cured bacon, baked breads and other sweets, and can make a mean Korean dumpling. When I step out of my kitchen, I’m a bit more adventurous with my eating! For me, there is nothing more satisfying than enjoying a meal with friends and family.

![Caramel_Jar_Purple_triple-800](https://www.shipstation.com/wp-content/uploads/2013/09/Caramel_Jar_Purple_triple-800.jpg)

#### How has ShipStation helped you with your business?

Shipstation is amazing! I had spent a year and a half on Etsy using PayPal Multi-ship and it was the most stressful part of my day! Half of the time, I’d receive an error message saying it was “unavailable” etc leaving me without a quick and easy way to print shipping labels. After discovering Shipstation, tasks such as batch shipping, adding new orders, and saving addresses that we use frequently {monthly clubs} transformed my ability to execute labels quickly and easily! Overall, your company has eliminated my frustration with shipping on a daily basis!

#### What’s your favorite ShipStation feature?

One of my all time favorite features is actually really simple, but rarely offered by other shipping services…the Pick List! Holy smokes – so easy! Our production is done after the client places the order, so it’s convenient to click the boxes of orders that need to be shipped x day, and come up with a to-do list not only for shipping, but also for our production team!

*The Caramel Jar has been featured in lots of food & wedding magazines like Martha Stewart Weddings, Food & Wine, Better Homes & Gardens and more! We in the office have ordered their amazing caramels several times (each!), and think they are quite possibly the easiest things in the world to love. [Try them out today!](http://www.etsy.com/shop/TheCaramelJar)*

Want to be featured in our customer spotlight? [Let us know!](/customer-story-request/)