Blog

Selling online opens a whole world of opportunities for business owners and entrepreneurs. Unlike selling in a brick-and-mortar store, ecommerce allows you to sell to people across the globe, and there’s a wide range of marketplaces and platforms to help get your products in front of people who want to buy them.  Over the past […]

Did you know that nearly 69% of baskets are abandoned? As an ecommerce retailer, it’s essential to improve this in order to improve customer experience, turning those abandoned baskets into sales. The ecommerce experts at ShipStation provide a comprehensive list of how you can optimise your checkout experience to ensure you’re turning those visitors into […]

No matter what your international ecommerce activities or what you sell online, one of your priorities will be to find and attract new customers. The good news is that you can count on product interest from international customers. In the era of international ecommerce, 25.5% of European online purchases are made abroad. Therefore, there is […]

Every little bit helps when it comes to combatting climate change. Earth Day 2022 is right around the corner, and it has everyone at ShipStation thinking of ways ecommerce businesses can be more sustainable. If you’re looking to shrink your business’s carbon footprint, we’ve put together five ways ecommerce retailers can help. What is sustainability? […]

You’ve set up your website, and jam-packed it with your products, but what’s next? How do you get customers to visit, and more importantly, how do you get them to return for additional purchases in the future? Today’s online shoppers expect the same enticing experience they receive when they shop in-store. Engaging with your customers […]

Ecommerce continues to grow and evolve at a rapid pace. As more options become available to online shoppers, the urgency to build brand loyalty and keep customers happy increases. One of the easiest ways to keep your customers happy and returning time and again is to be fully transparent. Whether it’s providing clear product availability […]

Providing your customers with an exceptional customer experience across all your selling and marketing channels is essential to building an efficient and profitable business. The ecommerce and shipping experts at ShipStation explain why omni-channel customer support should be a focus for your business in 2022 and beyond. What is omni-channel customer support? Over the last […]

The days of charging for shipping and returns is coming to an end. Customers expect to have the ability to buy and return their purchases without the added cost of shipping. The ecommerce experts at ShipStation explain why adding this perk to your pricing strategy is a good move for online retailers. Two themes present […]

Embracing technology can help ecommerce brands deliver more personalised omnichannel experiences, promoting brand loyalty with new and returning customers. The COVID-19 pandemic has had a profound impact on the way consumers shop. Since it began, retailers have been forced to adapt to new ‘normal’ ways of operating in an ever-changing landscape. Shopping both in-store and […]

Spending a day at BullyBillows’ newly refurbished Nottingham warehouse will leave you with a smile on your face and fur on your jumper. The company’s team of eleven humans and several dogs, led by Founders Anthony Koumi & Benjamin Billows, designs tough, comfortable, and fashionable dog accessories that are selling as fast as the team […]

The cost and speed of shipping products to their end destination aren’t mutually exclusive. As an online retailer, you shouldn’t be paying the same rates as the general public – and many shipping providers offer business rates, incentive programmes, shipping software, and carrier negotiations. Achieving the best possible scenario for your business can be tricky, […]

When Covid hit, the going got tough for brick-and-mortar stores. And when the going got tough, the tough got going… straight to ecommerce platforms. Meet the ever-tough MIND Charity. This organization is dedicated to helping anyone who is experiencing a mental health problem by campaigning to improve services, raise awareness and promote understanding.  MIND is […]