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Alice Rivers Cripps, CEO and founder of jewelry company Posh Totty Designs, is spinning a childhood insult into pure gold. Often called “a posh totty” as a child, Alice is reclaiming the pejorative and embracing her inner poshness, while encouraging her customers to do the same.  Posh Totty’s team of skilled jewelry smiths is 100% […]

Over the past two years, the definition of normal within the retail industry has drastically changed. Propelled by lockdowns and societal changes stemming from the pandemic, ecommerce has seen a booming 24 months. With COVID-19 continuing to impact everyday life, the popularity of online shopping is expected to be the preferred shopping method for the foreseeable […]

Is your business ready to take on the world? Reaching international customers can take your business to the next level, but it’s important to know what to expect ahead of time. Customs and duties are part and parcel of selling internationally, and they can be incredibly complex. Educating yourself on the intricacies of global ecommerce […]

Established in the US by American Express in 2010, Small Business Saturday is designed to support local economies and is a great opportunity for marketing.  Part of the “Shop Local” movement, ShipStation proudly supports small businesses and their customers by helping provide streamlined, efficient order and delivery fulfilment – building trust for all those small […]

No-one likes ambiguity, especially when it comes to that eagerly awaited parcel a customer has ordered.  From the moment someone presses purchase on your store, customers expect to know where their order is at all times and providing complete visibility into the shipping process is a must nowadays.   In our recent survey, we found that […]

There are very few things more frustrating than undercharging on shipping. Knowing what to charge customers can be challenging and overwhelming, especially if you sell a variety of products of all different shapes and sizes. Here are some of the things to be aware of when shipping online orders and calculating your shipping prices. How […]

Jump to deadlines for: United States | Canada | Australia One of the most crucial parts of holiday shipping preparation is knowing which carrier services to use and when. Accommodating last-minute shoppers is vital, and knowing which services are available until which dates is crucial for cart conversions. We’ve gathered the most popular carriers and their […]

Returns are an unfortunate part of any ecommerce business. No one wants to do returns. According to Statista, the key reasons people in the UK return items bought online are “it didn’t fit” (66%), “item not as described” (39%) and “it looked different in person” (36%). Returns are only increasing in the UK, and consumers […]

Online spending is on the rise. ShipStation’s study: The Global Pulse: Ecommerce After COVID-19 found that: 42% of consumers expect to spend more in 2021 than they did in 2020 65% of consumers say they plan to shop online vs. in-store even after the pandemic ends Only 36% of consumers say they have started shopping […]

Welcome to the final post in our four part blog series, where we highlight what was covered in a recent webinar on essential business practices for international expansion, which you can access on-demand. The webinar was brought to you by experts from Lengow, Avalara, and of course, us here at ShipStation. Together, our three platforms […]

Welcome to part 3 in our four part blog series, where we highlight what was covered in a recent webinar, which you can access on-demand. The webinar was brought to you by experts from Lengow, Avalara, and of course, us here at ShipStation. Together, our three platforms can help you succeed in product feed management, […]

Welcome to part two in our four-part blog series. We highlight what was covered in a recent webinar – which you can access on-demand – brought to you by experts from Lengow, Avalara, and of course, us here at ShipStation. Together, our three platforms can help you succeed in product feed management, cross-border duties and […]