Blog

The days of charging for shipping and returns is coming to an end. Customers expect to have the ability to buy and return their purchases without the added cost of shipping. The ecommerce experts at ShipStation explain why adding this perk to your pricing strategy is a good move for online retailers. Two themes present […]

Embracing technology can help ecommerce brands deliver more personalised omnichannel experiences, promoting brand loyalty with new and returning customers. The COVID-19 pandemic has had a profound impact on the way consumers shop. Since it began, retailers have been forced to adapt to new ‘normal’ ways of operating in an ever-changing landscape. Shopping both in-store and […]

Spending a day at BullyBillows’ newly refurbished Nottingham warehouse will leave you with a smile on your face and fur on your jumper. The company’s team of eleven humans and several dogs, led by Founders Anthony Koumi & Benjamin Billows, designs tough, comfortable, and fashionable dog accessories that are selling as fast as the team […]

The cost and speed of shipping products to their end destination aren’t mutually exclusive. As an online retailer, you shouldn’t be paying the same rates as the general public – and many shipping providers offer business rates, incentive programmes, shipping software, and carrier negotiations. Achieving the best possible scenario for your business can be tricky, […]

https://shipstation.wistia.com/medias/c66te8qyk5/ When Covid hit, the going got tough for brick-and-mortar stores. And when the going got tough, the tough got going… straight to ecommerce platforms. Meet the ever-tough MIND Charity. This organization is dedicated to helping anyone who is experiencing a mental health problem by campaigning to improve services, raise awareness and promote understanding.  MIND […]

https://shipstation.wistia.com/medias/n0v8vl1tlw/ Alice Rivers Cripps, CEO and founder of jewelry company Posh Totty Designs, is spinning a childhood insult into pure gold. Often called “a posh totty” as a child, Alice is reclaiming the pejorative and embracing her inner poshness, while encouraging her customers to do the same.  Posh Totty’s team of skilled jewelry smiths is […]

Over the past two years, the definition of normal within the retail industry has drastically changed. Propelled by lockdowns and societal changes stemming from the pandemic, ecommerce has seen a booming 24 months. With COVID-19 continuing to impact everyday life, the popularity of online shopping is expected to be the preferred shopping method for the foreseeable […]

Is your business ready to take on the world? Reaching international customers can take your business to the next level, but it’s important to know what to expect ahead of time. Customs and duties are part and parcel of selling internationally, and they can be incredibly complex. Educating yourself on the intricacies of global ecommerce […]

Established in the US by American Express in 2010, Small Business Saturday is designed to support local economies and is a great opportunity for marketing.  Part of the “Shop Local” movement, ShipStation proudly supports small businesses and their customers by helping provide streamlined, efficient order and delivery fulfilment – building trust for all those small […]

No-one likes ambiguity, especially when it comes to that eagerly awaited parcel a customer has ordered.  From the moment someone presses purchase on your store, customers expect to know where their order is at all times and providing complete visibility into the shipping process is a must nowadays.   In our recent survey, we found that […]

There are very few things more frustrating than undercharging on shipping. Knowing what to charge customers can be challenging and overwhelming, especially if you sell a variety of products of all different shapes and sizes. Here are some of the things to be aware of when shipping online orders and calculating your shipping prices. How […]

Jump to deadlines for: United States | Canada | Australia One of the most crucial parts of holiday shipping preparation is knowing which carrier services to use and when. Accommodating last-minute shoppers is vital, and knowing which services are available until which dates is crucial for cart conversions. We’ve gathered the most popular carriers and their […]