Videos
How to Ship Orders
ShipStation offers multiple ways to ship your orders. Let's go over the different ways.
What Is ShipStation?
ShipStation is a web-based shipping software trusted by tens of thousands of ecommerce merchants.
Order Import Rules
Set product preset groups, product details, service mappings, and automation rules to automatically apply shipping configurations to your orders.
Add a Ship Location on ShipStation
Add your ship from location in ShipStation to start creating labels and get shipping rates in the calculator. An origin address (to get rates)...
Set Label Layout
Set your label layout in ShipStation for your label printer, whether it be 4x6 or 8.5x11. Set your default printing methods to save time and...
Adding a Shipping Provider to your ShipStation Account
Add your shipping provider (carriers & fulfillment) to ShipStation to create labels, get shipping rates and choose from your favorite services.
How to Get Support from ShipStation
If you need help or support with ShipStation software, we've got you covered. We offer account managers to help you get started on your trial,...
Order Shipping with ShipStation
Now that your orders are in ShipStation, it's time to process and ship them. It's simple to create labels in ShipStation from the sidebar or...
Account Setup Guide
Getting started is simple and we'll get you from zero to ship in no time. This video will go through the steps of connecting a selling channel,...
How Import Orders with ShipStation
You can import your orders into ShipStation with a store update, uploading a CSV file, or creating a new manual order.
Setup a Branded Returns Portal
With ShipStation, your customers can initiate and create return labels on your branded returns portal.
Create a Branded Tracking Page
With ShipStation, your customers can track their packages on your very own branded tracking page.
Create Branded Customer Pages
With ShipStation, Branded Customer Pages allow you to re-engage your customers after their packages have shipped, and save time by allowing your...
Create a Return Label
In ShipStation you can create a return label for an entire shipment or select items within an order.
Inventory Management Setup
How to setup ShipStation's native inventory management solution.
Inventory Management Solution
Are you a good fit for ShipStation's native Inventory Management solution? Find out here.
How to Use ShipStation’s Import Automation Tools
Once your orders import, ShipStation starts applying shipping configurations that you've defined. Learn about product presets, shipping presets,...
How to Batch Orders and Bulk Print Labels
Batch shipping is a quick and easy way to print up to 500 labels at once. This video explains how to add assign, customize, and print multiple...
How to Create Return Labels
Learn about all the different ways to create return labels within ShipStation
How to Print with ShipStation Connect
ShipStation connect makes printing labels even faster. We explain how to download and install ShipStation Connect, how it works, and how to use...
How to Create End of Day Forms
End of day forms, also known as shipping manifests, are how carriers quickly load your day's shipments into their system. This video explains...
How Product Automation Works
Learn how to save shipping configurations and presets to your products to automatically apply to future orders containing them.
How to Tag Orders
Tagging orders lets you fulfill them more quickly. Find out how to tag orders here.
Import Orders via CSV Spreadsheets
Learn how ShipStation lets you import orders from CSVs or other spreadsheets.
How to Track Shipments
Learn how you and your customers can track outbound shipments with ShipStation
How to Add Selling Channels
Adding multiple selling channels to ShipStation allows you to sell across more platforms. Here's how to navigate through the process.
Placing Orders on Hold
This video covers exactly how placing an order on hold works in the app.