--- title: "Innovation Delivered 2025" url: "https://www.shipstation.com/webinars/innovation-delivered-2025/" type: "webinars" modified: "2026-04-08T18:55:35-05:00" --- August 7, 2025 | 11am – 3:30pm CDT ![Innovation Delivered 2025 webinar.](https://www.shipstation.com/wp-content/uploads/2025/06/innnovation_mobile.png) ![Desktop logo.](https://www.shipstation.com/wp-content/uploads/2025/06/desktop_logo.png) Where the Future of eCommerce, Shipping, and Logistics Gets Delivered. Join us for a day of insights, strategies, and pro tips from over 30 experts in shipping, logistics, and ecommerce. With three tracks to choose from, we have sessions for everyone. Register now and join industry professionals ready to innovate, collaborate, learn, and grow. ![]() Featured Keynote Speakers ------------------------- ![Innovation Delivered 2025 webinar.](https://www.shipstation.com/wp-content/uploads/2025/06/rebecca_minkoff.png) ##### Rebecca Minkoff Founder & Chief Creative Officer, Rebecca Minkoff; Co-Founder, Female Founder Collective [Go to Session](/session/from-startup-to-standout-scaling-without-losing-your-spark/) ![Innovation Delivered 2025 webinar.](https://www.shipstation.com/wp-content/uploads/2025/06/christina_tosi.png) ##### Christina Tosi CEO, Milk Bar [Go to Session](/session/entrepreneurial-lessons-from-the-sweet-side-of-business/) Build Your Day, Your Way Innovation Delivered Schedule ----------------------------- Choose from three expert-led tracks, plus an exclusive bonus track featuring highlighted speakers and can’t-miss sessions. **Click any session in the agenda to start watching.** Track 1: Plan & PositionTrack 2: Deliver & ScaleTrack 3: Retain & GrowThe Bonus[Opening Remarkswith Laura Goldberg, CMO, Auctane and ShipStation](/session/from-startup-to-standout-scaling-without-losing-your-spark/)[From Startup to Standout: Scaling Without Losing Your Sparkwith Rebecca Minkoff](/session/from-startup-to-standout-scaling-without-losing-your-spark/)[Start Now:Building a Brand With What You Have](https://www.shipstation.com/session/start-now-building-a-brand-with-what-you-have/)[Ship Happens:Building a Resilient Delivery Network](https://www.shipstation.com/session/ship-happens-building-a-resilient-delivery-network/)[Loyal By Design:Creating Customer Experiences to Keep Them Coming Back](https://www.shipstation.com/session/loyal-by-design-creating-customer-experiences-to-keep-them-coming-back/)[Signal & Strategy:Cutting Through the Noise in Modern eComm](https://www.shipstation.com/session/signal-and-strategy-cutting-through-the-noise-in-modern-ecomm/)[Next-Mile Mastery:Rethinking Fulfillment for Speed & Scale](https://www.shipstation.com/session/next-mile-mastery-rethinking-fulfillment-for-speed-scale/)[Beyond Checkout:Designing a Post-Purchase Experience That Sticks](https://www.shipstation.com/session/beyond-checkout-designing-a-post-purchase-experience-that-sticks/)[Unmuted:How Finding Your Voice Powers Brand Visibility, Customer Connection, & Growth](https://www.shipstation.com/session/unmuted-how-finding-your-voice-powers-brand-visibility-customer-connection-growth/)Wellness Sessions[Global Horizons:Mastering Cross-Border Growth](https://www.shipstation.com/session/global-horizons-mastering-cross-border-growth/)[Logistics Unlocked:Scaling Smarter from Cart to Customer](https://www.shipstation.com/session/logistics-unlocked-scaling-smarter-from-cart-to-customer/)[The Return AdvantageTurning Friction into Loyalty](https://www.shipstation.com/session/the-return-advantage-turning-friction-into-loyalty/)[Skiver x Watson:Hot Ones Shipping Smackdown](https://www.shipstation.com/session/skiver-x-watson-hot-ones-shipping-smackdown/)[Entrepreneurial Lessons from the Sweet Side of Businesswith Christina Tosi](https://www.shipstation.com/session/entrepreneurial-lessons-from-the-sweet-side-of-business/)Closing Remarkswith Al Ko, CEO, Auctane and ShipStation Track 1: Plan & Position Track 2: Deliver & Scale Track 3: Retain & Grow Opening Remarkswith Laura Goldberg, CMO, Auctane and ShipStation [From Startup to Standout: Scaling Without Losing Your Sparkwith Rebecca Minkoff](https://www.shipstation.com/session/from-startup-to-standout-scaling-without-losing-your-spark/) [Signal & Strategy:Cutting Through the Noise in Modern eComm](https://www.shipstation.com/session/signal-and-strategy-cutting-through-the-noise-in-modern-ecomm/) [Ship Happens:Building a Resilient Delivery Network](https://www.shipstation.com/session/ship-happens-building-a-resilient-delivery-network/) [Loyal By Design:Creating Customer Experiences to Keep Them Coming Back](https://www.shipstation.com/session/loyal-by-design-creating-customer-experiences-to-keep-them-coming-back/) [Start Now:Building a Brand With What You Have](https://www.shipstation.com/session/start-now-building-a-brand-with-what-you-have/) [Next-Mile Mastery:Rethinking Fulfillment for Speed & Scale](https://www.shipstation.com/session/next-mile-mastery-rethinking-fulfillment-for-speed-scale/) [Beyond Checkout:Designing a Post-Purchase Experience That Sticks](https://www.shipstation.com/session/beyond-checkout-designing-a-post-purchase-experience-that-sticks/) [The BonusUnmuted: How Finding Your Voice Powers Brand Visibility, Customer Connection, & Growth](https://www.shipstation.com/session/unmuted-how-finding-your-voice-powers-brand-visibility-customer-connection-growth/) Wellness Sessions [Global Horizons:Mastering Cross-Border Growth](https://www.shipstation.com/session/global-horizons-mastering-cross-border-growth/) [Logistics Unlocked:Scaling Smarter from Cart to Customer](https://www.shipstation.com/session/logistics-unlocked-scaling-smarter-from-cart-to-customer/) [The Return AdvantageTurning Friction into Loyalty](https://www.shipstation.com/session/the-return-advantage-turning-friction-into-loyalty/) [The BonusSkiver x Watson: Hot Ones Shipping Smackdown](https://www.shipstation.com/session/skiver-x-watson-hot-ones-shipping-smackdown/) [Entrepreneurial Lessons from the Sweet Side of Businesswith Christina Tosi](https://www.shipstation.com/session/entrepreneurial-lessons-from-the-sweet-side-of-business/) Closing Remarkswith Al Ko, CEO, Auctane and ShipStation Track One Plan & Position ------------------- Know your customers and learn how to reach them effectively for scalable growth. ![Start Now session at Innovation Delivered 2025.](https://www.shipstation.com/wp-content/uploads/2025/07/img-ss-ID-2025-Start-Now-card-thumbnail-1-768x576.jpg) Fireside Chat##### Start Now Building a Brand With What You Have You don’t need a big team, big budget, or big warehouse to start, but you do need clarity, grit, and the right tools. This… [View Session](https://www.shipstation.com/session/start-now-building-a-brand-with-what-you-have/) ![Portraits of four people divided into four squares.](https://www.shipstation.com/wp-content/uploads/2025/07/Group-28.png) Panel##### Signal and Strategy Cutting Through the Noise in Modern eComm In today’s crowded ecommerce market, standing out is more complex than ever. This session explores how brands can master omnichannel marketing to create memorable… [View Session](https://www.shipstation.com/session/signal-and-strategy-cutting-through-the-noise-in-modern-ecomm/) ![Global Horizons session at Innovation Delivered 2025.](https://www.shipstation.com/wp-content/uploads/2025/07/img-ss-ID-2025-Global-Horizons-card-thumbnail-2-768x576.png) Fireside Chat##### Global Horizons Mastering Cross-Border Growth Breaking into international markets is complex, but rewarding. This session covers the key challenges of cross-border logistics, taxes, and tech, and how to simplify… [View Session](https://www.shipstation.com/session/global-horizons-mastering-cross-border-growth/) Track Two Deliver & Scale ------------------- Gain insights on how to optimize logistics to meet customer needs. ![Ship Happens session at Innovation Delivered 2025.](https://www.shipstation.com/wp-content/uploads/2025/07/img-ss-ID-2025-Ship-Happens-card-thumbnail-768x576.jpg) Panel##### Ship Happens Building a Resilient Delivery Network Shipping challenges are inevitable, but chaos doesn’t have to be. This session examines how brands can establish agile and reliable delivery networks by diversifying… [View Session](https://www.shipstation.com/session/ship-happens-building-a-resilient-delivery-network/) ![Next Mile Mastery session at Innovation Delivered 2025.](https://www.shipstation.com/wp-content/uploads/2025/07/img-ss-ID-2025-Next-Mile-Mastery-card-thumbnail-768x576.jpg) Panel##### Next-Mile Mastery Rethinking Fulfillment for Speed & Scale As customer expectations rise, brands are reevaluating their fulfillment strategies. This session explores how to optimize warehousing, embrace automation, and expedite delivery without sacrificing… [View Session](https://www.shipstation.com/session/next-mile-mastery-rethinking-fulfillment-for-speed-scale/) ![Logistics Unlocked session at Innovation Delivered 2025.](https://www.shipstation.com/wp-content/uploads/2025/07/img-ss-ID-2025-Logistics-Unlocked-card-thumbnail-768x576.png) Panel##### Logistics Unlocked Scaling Smarter from Cart to Customer Discover how top brands optimize logistics from the moment an order is placed through delivery. This session highlights strategies to streamline operations, improve customer… [View Session](https://www.shipstation.com/session/logistics-unlocked-scaling-smarter-from-cart-to-customer/) Track Three Retain & Grow ----------------- Cultivate lasting customer relationships through exceptional post-purchase experiences. ![Loyal by Design session at Innovation Delivered 2025.](https://www.shipstation.com/wp-content/uploads/2025/07/img-ss-ID-2025-Loyal-by-Design-card-thumbnail-1-768x576.png) Panel##### Loyal by Design Creating Customer Experiences To Keep Them Coming Back Explore what it takes to build brand affinity and long-term loyalty. This session explores innovative retention strategies, emotional brand-building, and how to keep customers… [View Session](https://www.shipstation.com/session/loyal-by-design-creating-customer-experiences-to-keep-them-coming-back/) ![Beyond Checkout session at Innovation Delivered 2025.](https://www.shipstation.com/wp-content/uploads/2025/07/img-ss-ID-2025-Beyond-Checkout-card-thumbnail-768x576.jpg) Panel##### Beyond Checkout Designing a Post-Purchase Experience That Sticks Learn how to turn one-time buyers into loyal customers by crafting exceptional post-purchase experiences. This session covers Customer Experience best practices, proactive communication, and… [View Session](https://www.shipstation.com/session/beyond-checkout-designing-a-post-purchase-experience-that-sticks/) ![Portraits of three people divided into vertical strips.](https://www.shipstation.com/wp-content/uploads/2025/07/Group-24.png) Panel##### The Return Advantage Turning Friction into Loyalty Returns are inevitable, but they don’t have to mean lost customers. This session explores how to transform returns into positive experiences that build trust,… [View Session](https://www.shipstation.com/session/the-return-advantage-turning-friction-into-loyalty/) Bonus ----- ![Unmuted session at Innovation Delivered 2025.](https://www.shipstation.com/wp-content/uploads/2025/07/img-ss-ID-2025-Unmuted-card-thumbnail-768x576.jpg) Fireside Chat##### Unmuted How Finding Your Voice Powers Brand Visibility, Customer Connection & Growth What does it really mean for a brand—or a person—to be heard? In this energizing session, Sarah Barnes-Humphrey shares the raw, real story behind… [View Session](https://www.shipstation.com/session/unmuted-how-finding-your-voice-powers-brand-visibility-customer-connection-growth/) ![Nate Skiver and Rick Watson at Innovation Delivered 2025.](https://www.shipstation.com/wp-content/uploads/2025/07/img-ss-ID-2025-Skiver-x-Watson-card-thumbnail-768x576.jpg) Ask Me Anything##### Skiver x Watson Hot Ones Shipping Smackdown Get ready for a fiery 30-minute showdown where shipping meets spice. In this no-holds-barred session, Skiver and Watson go head-to-head answering your hottest questions… [View Session](https://www.shipstation.com/session/skiver-x-watson-hot-ones-shipping-smackdown/) Wellness Sessions ----------------- ![Rebecca Minkoff at Innovation Delivered 2025.](https://www.shipstation.com/wp-content/uploads/2025/07/img-ss-ID-2025-Rebecca-Minkoff-card-thumbnail-2-768x576.png) Wellness##### Stretching & Pilates Flow Take a break and move with us. This session is a movement break led by Ashley Weber from Pilates Apothecary. Enjoy a guided desk… [View Session](https://www.shipstation.com/session/stretching-pilates-flow/) ![Christina Tosi at Innovation Delivered 2025.](https://www.shipstation.com/wp-content/uploads/2025/07/img-ss-ID-2025-Christina-Tosi-card-thumbnail-2-768x576.png) Wellness##### Breathwork & Sound Bath Singing Bowl Meditation Need a reset? Join Brandy Meid, Reiki Master, yin yoga instructor, sound bowl practitioner, and meditation guide for breathwork and soundbath meditation. These two… [View Session](https://www.shipstation.com/session/breathwork-sound-bath-singing-bowl-meditation/) ![](https://www.shipstation.com/wp-content/uploads/2025/07/demo_bg-1-1024x569.png)![Innovation Delivered Demo Lounge](https://www.shipstation.com/wp-content/uploads/2025/07/Lockup-Flattened.png) Demo Lounge ----------- Explore 10+ quick demos designed to help you save time, cut costs, and scale smarter. Learn how top brands streamline workflows, improve customer experience, and get more done with less effort. [Visit the Lounge](/session/demo-lounge/) All Speakers Innovation Delivered Speakers ----------------------------- ![Sham Aziz.](https://www.shipstation.com/wp-content/uploads/2025/06/Sham-Aziz-1012x1024.jpg) ##### Sham Aziz Founder, THECXWAY [Go to Session](/session/beyond-checkout-designing-a-post-purchase-experience-that-sticks/) ![Eric Bandholz.](https://www.shipstation.com/wp-content/uploads/2025/06/Eric-Bandholz-1012x1024.jpg) ##### Eric Bandholz Founder, Beardbrand [Go to Session](/session/loyal-by-design-creating-customer-experiences-to-keep-them-coming-back/) ![Sarah Barnes Humphrey.](https://www.shipstation.com/wp-content/uploads/2025/07/Sarah-Barnes-Humphrey-1012x1024.jpg) ##### Sarah Barnes-Humphrey Founder, Let’s Talk Supply Chain [Go to Session](/session/unmuted-how-finding-your-voice-powers-brand-visibility-customer-connection-growth/) ![Maire Bavarday Rosa.](https://www.shipstation.com/wp-content/uploads/2025/06/Maire-BAVARDAY-ROSA-1012x1024.jpg) ##### Maïré Bavarday-Rosa Founder, Ecomspaces [Go to Session](/session/start-now-building-a-brand-with-what-you-have/) ![Portrait of a man, likely from a webinar.](https://www.shipstation.com/wp-content/uploads/2025/08/Frame-26-1.png) ##### Michael Carpentieri Strategic Partnerships Manager, DHL [Go to Session](https://www.shipstation.com/session/loyal-by-design-creating-customer-experiences-to-keep-them-coming-back/) ![Rafa DeLeVega.](https://www.shipstation.com/wp-content/uploads/2025/06/Rafa-DeLeVega-1012x1024.jpg) ##### Rafa De le Vega SVP, Business Development, Auctane [Go to Session](/session/global-horizons-mastering-cross-border-growth/) ![Cody DeArmond.](https://www.shipstation.com/wp-content/uploads/2025/06/Cody-DeArmond-1012x1024.jpg) ##### Cody DeArmond VP of Sales, Auctane [Go to Session](/session/loyal-by-design-creating-customer-experiences-to-keep-them-coming-back/) ![Amanda Deer.](https://www.shipstation.com/wp-content/uploads/2025/06/Amanda-Deer-1012x1024.jpg) ##### Amanda Eddy Owner/Design, Amanda Deer [Go to Session](/session/beyond-checkout-designing-a-post-purchase-experience-that-sticks/) ![Timur Eligulashvili.](https://www.shipstation.com/wp-content/uploads/2025/06/Timur-Eligulashvili-1012x1024.jpg) ##### Timur Eligulashvili President, Logistics Remix [Go to Session](/session/ship-happens-building-a-resilient-delivery-network/) ![Jason Retailgeek Goldberg.](https://www.shipstation.com/wp-content/uploads/2025/06/Jason-Retailgeek-Goldberg-1012x1024.jpg) ##### Jason “Retailgeek” Goldberg Chief Commerce Strategy Officer, Publicis Groupe, Retailgeek LLC [Go to Session](/session/signal-and-strategy-cutting-through-the-noise-in-modern-ecomm/) ![Laura Goldberg.](https://www.shipstation.com/wp-content/uploads/2025/07/Laura-Goldberg-1012x1024.jpg) ##### Laura Goldberg Chief Marketing Officer, Auctane ![Loran Gutt.](https://www.shipstation.com/wp-content/uploads/2025/06/Loran-Gutt-1012x1024.jpg) ##### Loran Gutt VP, Strategy and Corporate Development [Go to Session](/session/ship-happens-building-a-resilient-delivery-network/) ![Michael Haswell.](https://www.shipstation.com/wp-content/uploads/2025/06/Michael-Haswell-1012x1024.jpg) ##### Michael Haswell VP, Partnerships, Auctane [Go to Session](/session/next-mile-mastery-rethinking-fulfillment-for-speed-scale/) ![Jennifer Hernandez.](https://www.shipstation.com/wp-content/uploads/2025/06/Jennifer-Hernandez-1012x1024.jpg) ##### Jennifer Hernandez Director of Operations, BK Beauty [Go to Session](/session/logistics-unlocked-scaling-smarter-from-cart-to-customer/) ![Matthew Hertz.](https://www.shipstation.com/wp-content/uploads/2025/06/Matthew-Hertz-1012x1024.jpg) ##### Matt Hertz CEO and Founder, ThirdPerson [Go to Session](/session/logistics-unlocked-scaling-smarter-from-cart-to-customer/) ![Aaron Hodes.](https://www.shipstation.com/wp-content/uploads/2025/06/Aaron-Hodes-1012x1024.jpg) ##### Aaron Hodes Director of Sales, Davinci Micro Fulfillment [Go to Session](/session/next-mile-mastery-rethinking-fulfillment-for-speed-scale/) ![Chris Jarvis.](https://www.shipstation.com/wp-content/uploads/2025/06/Chris-Jarvis-1012x1024.jpg) ##### Chris Jarvis Chief Operating Officer, Ecom Logistics [Go to Session](/session/ship-happens-building-a-resilient-delivery-network/) ![Chris Karp.](https://www.shipstation.com/wp-content/uploads/2025/06/Chris-Karp-1012x1024.jpg) ##### Chris Karp Chief Customer Officer, Auctane [Go to Session](/session/beyond-checkout-designing-a-post-purchase-experience-that-sticks/) ![Ashley Knowles.](https://www.shipstation.com/wp-content/uploads/2025/06/Ashley-Knowles-1012x1024.jpg) ##### Ashley Knowles Sr. Director, Client Success, Auctane [Go to Session](/session/unmuted-how-finding-your-voice-powers-brand-visibility-customer-connection-growth/) ![AL-KO customer story.](https://www.shipstation.com/wp-content/uploads/2025/07/Al-Ko-1012x1024.png) ##### Al Ko CEO, Auctane and ShipStation ![John McClymont.](https://www.shipstation.com/wp-content/uploads/2025/06/John-McClymont-1012x1024.jpg) ##### John McClymont Founder, Operational Innovations [Go to Session](/session/ship-happens-building-a-resilient-delivery-network/) ![Robert Metcalf.](https://www.shipstation.com/wp-content/uploads/2025/06/Robert-Metcalf-1012x1024.jpg) ##### Robert Metcalf COO and Co-Founder, May Lindstrom Skin [Go to Session](/session/loyal-by-design-creating-customer-experiences-to-keep-them-coming-back/) ![Kate Muth.](https://www.shipstation.com/wp-content/uploads/2025/06/Kate-Muth-1012x1024.jpg) ##### Kate Muth Executive Director, IMAG [Go to Session](/session/global-horizons-mastering-cross-border-growth/) ![Innovation Delivered 2025 speaker portrait.](https://www.shipstation.com/wp-content/uploads/2025/07/Group-22.png) ##### Gaubrielle Pritchard Product Marketing Manager, Auctane [Go to Session](/session/the-return-advantage-turning-friction-into-loyalty/) ![Danielle Seibert.](https://www.shipstation.com/wp-content/uploads/2025/06/Danielle-Seibert-1012x1024.jpg) ##### Aaron Rubin Founder & CEO, ShipHero [Go to Session](/session/next-mile-mastery-rethinking-fulfillment-for-speed-scale/) ![Portrait of a man, likely from a webinar.](https://www.shipstation.com/wp-content/uploads/2025/08/Pattern-8.png) ##### Michael Scholz VP of Product Marketing, BigCommerce [Go to Session](https://www.shipstation.com/session/loyal-by-design-creating-customer-experiences-to-keep-them-coming-back/) ![Matt Schurk.](https://www.shipstation.com/wp-content/uploads/2025/07/Matt-Schurk-1012x1024.jpg) ##### Matt Schurk Chief Revenue Officer, Auctane [Go to Session](/session/logistics-unlocked-scaling-smarter-from-cart-to-customer/) ![Nate Skiver.](https://www.shipstation.com/wp-content/uploads/2025/06/Nate-Skiver-1012x1024.jpg) ##### Nate Skiver Founder, LPF Spend Management [Go to Session](/session/skiver-x-watson-hot-ones-shipping-smackdown/) ![Portrait of a woman, likely from a webinar.](https://www.shipstation.com/wp-content/uploads/2025/08/Pattern-7.png) ##### Jamie Tharpe Director of Marketing, UPS [Go to Session](https://www.shipstation.com/session/the-return-advantage-turning-friction-into-loyalty/) ![Chloe Thomas.](https://www.shipstation.com/wp-content/uploads/2025/06/Chloe-Thomas-1012x1024.jpg) ##### Chlöe Thomas Author & Host, eCommerce MasterPlan Podcast [Go to Session](/session/signal-and-strategy-cutting-through-the-noise-in-modern-ecomm/) ![Felicia Tucker.](https://www.shipstation.com/wp-content/uploads/2025/06/Felicia-Tucker-1012x1024.jpg) ##### Felicia Tucker Founder, V’Licious [Go to Session](/session/start-now-building-a-brand-with-what-you-have/) ![Kelly Vincent.](https://www.shipstation.com/wp-content/uploads/2025/07/Kelly-Vincent-1012x1024.jpg) ##### Kelly Vincent Chief Product Officer, Auctane [Go to Session](/session/entrepreneurial-lessons-from-the-sweet-side-of-business/) ![Rick Watson.](https://www.shipstation.com/wp-content/uploads/2025/06/Rick-Watson-1012x1024.jpg) ##### Rick Watson CEO and Founder, RMW Commerce [Go to Session](/session/skiver-x-watson-hot-ones-shipping-smackdown/) ![Chris Worley.](https://www.shipstation.com/wp-content/uploads/2025/06/Chris-Worley-1012x1024.jpg) ##### Chris Worley VP, Product Marketing, Auctane [Go to Session](/session/skiver-x-watson-hot-ones-shipping-smackdown/) ![Innovation Delivered 2025 webinar.](https://www.shipstation.com/wp-content/uploads/2025/07/cian_wright.png) ##### Cian Wright VP, Market Development Swap Commerce [Go to Session](https://www.shipstation.com/session/logistics-unlocked-scaling-smarter-from-cart-to-customer/) ![Adam Zurawski.](https://www.shipstation.com/wp-content/uploads/2025/06/Adam-Zurawski-1012x1024.jpg) ##### Adam Zurawski Principal Solution Consultant, NetSuite [Go to Session](/session/global-horizons-mastering-cross-border-growth/)