Make Ship Happen

We are not bystanders. We are not spectators. And we won’t be satisfied until we know that every seller, wherever they sell and however they ship, is exceptionally efficient.
If you're ready to #GetShipDone, apply to be a part of the ShipStation team.

Current Openings

Sick of being a clock watcher? Then take a look at our list of open positions all located in the heart of Austin, Texas.

Title Details
User Success Specialist

User Success Specialist

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  • Austin, TX
  • Full Time

As a User Success Specialist at ShipStation, you’ll have a critical role in delighting our users and growing the ShipStation brand. You will tackle emails, live chats, and phone calls with users of all kinds. These interactions will range from quick questions and educating the user on how to use ShipStation to more complicated technical issues. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

You should have:

  • Superb communication skills: You understand that effective communication is about more than what you say, it’s about taking the time to listen and understand. You can make complicated concepts sound easy or describe in detail the simplest of interactions.
  • A deep understanding of software and the web: You won’t need to know how to code, but terms like PHP, SQL, and JavaScript shouldn’t be foreign to you. You can quickly learn complex procedures, troubleshoot potential bugs on the fly (pun intended), and visualize customers’ screens from their description alone.
  • An empathetic desire to help: For you, a new inquiry isn’t just a case to close, but an opportunity to understand someone’s story and make their life better. Our purpose as a company is to help online businesses to thrive.
  • Prior customer facing experience: Whether it was working the cash register at Starbucks or working as an Apple Genius, you must have experience working with customers.
  • Strong interpersonal skills – ability to work with people with a variety of skill sets
  • Insane ability to “Get Ship Done!” – Can you make good choices that serve both the customer and company? We need folks who are passionate about delighting and retaining customers.

 

Would be great to also have experience with:

  • B2B or SaaS support
  • Content creation for blogs and support articles
  • Running your own e-commerce business or helping someone else run one
  • General awesomeness, and we'd love to know what you're awesome at! 

 

ShipStation is an Austin-based software company that has experienced tremendous growth in the past few years. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 100 other integrations. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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Email & Automation Specialist

Email & Automation Specialist

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  • Austin, TX
  • Full Time

ShipStation is seeking a B2B Marketing Automation Expert to manage the day-to-day Hubspot administrative functions including the creation, management, and reporting for all email campaigns.

A deep understanding of how to drive engagement for a B2B SaaS product in the e-commerce space is must for this role. If you're savvy in Marketing Automation - preferably Hubspot - and have at least 3 years' experience generating and overseeing successful email marketing campaigns, analytics/reporting, A/B testing, and list management and segmentation, then this may be your next dream job.
 

Responsibilities:
• Define and manage the scoring, nurture sequence, list segmentation, workflows, and reporting customization of the HubSpot marketing automation platform
• Work cross-functionally with the team to plan, build, launch, and report on campaigns (Hubspot) and Looker
• Build testing frameworks for continuous optimization of KPIs; ensure adaptive learning from campaign-to-campaign
• Manage execution of (automated and one-off) email campaigns, including targeting, set-up, testing, execution, reporting, and optimization
• Define, implement, maintain, and document marketing automation best practices including list management, optimization, data quality, data hygiene, and troubleshooting
• Create reporting dashboards and develop custom reports analyzing campaign performance in order to provide actionable recommendations and deliver continuous improvements
• Drive cross-functional marketing initiatives with Sales, Product, Support, and Marketing teams to increase feature adoption, overall engagement, trial activation, e-commerce education, while reducing churn

• Create and maintain an “Email Guide” of every automated campaign and it’s automation criteria so that anyone could pick it up and know exactly what emails we send and when/why they get sent

Desired Skills and Experience:
• At least 3 years hands-on email and marketing experience with extensive lead generation       experience
• Experience setting up complex automation workflows and behaviorally segmented campaigns
• Expert working knowledge of Hubspot / Looker / Salesforce
• Skilled at segmenting, targeting, pulling, and scrubbing lists
• Basic HTML/CSS experience in order to update existing templates with content and creative changes
• Strong project management skills
• Strong analytical capability accompanied by effective oral/written presentation skills
• Ability to adapt to changing environments and priorities
• Salesforce Certified
• HubSpot Certified
• Well-versed in marketing strategies, tactics and best practices across all digital marketing channels

• Experience with web analytics platforms (e.g. Google Analytics, etc.) and business intelligence tools          (e.g. Looker, etc.)
• Bachelor's degree in Business, Marketing, or related field OR equivalent experience


 

What you are looking for in your career:

• An office full of extremely talented, mission-driven people.

• The chance to use your skills to help a huge range of customers and business compete in the new and      growing e-commerce landscape

• A company where you feel connected to and appreciated by your customers and coworkers for being          great at your job

 

We offer:

• Health, dental, vision insurance

• Employee Stock Purchase and 401k plans

• Flexible vacation and paid holidays

• Weekly catered lunch

• Drinks and snacks + beer

• A cool office space, in a great location inside one of the best cities in the USA (Austin!)

 

ShipStation is on a mission to make every seller, wherever they sell and however they ship, exceptionally efficient at fulfilling orders. We are looking for insanely talented people who want to jump in and roll up their sleeves with us to make it happen. By furthering your career at ShipStation, you’ll enjoy the challenging work as well as the especially stellar benefits.

 

Equal Opportunity Employer/Veterans/Disabled

 

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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Content Producer & Copywriter

Content Producer & Copywriter

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  • Austin, TX
  • Full Time

ShipStation is looking for a prolific wordsmith and talented content creator. A successful content marketer and writer will write and produce various projects (including blog posts) regularly, to expand our company’s digital footprint, awareness, subscribers, and leads. This role requires a high level of creativity, a dedication to metrics and reporting, SEO knowledge, and project management skills. This role will also manage our PR channels and must be detail oriented and well organized. You will be a primary point of contact for all things “words” for content and prove your genius through data.

 

Responsibilities:

  • Create content each month to drive leads, subscribers, feature adoption, awareness, and/or other important metrics, while creating additional types of content using SEO best practices (examples include ebooks, blogs, whitepapers, case studies, infographics, guides, etc.)
  • Blog on an ongoing basis in support of your other projects and to attract site visitors through search, social, and our email subscribers
  • Manage the blog/CMS and work to promote its content through various channels (consistently finding new opportunities for expanding our reach)
  • Collaborate with designers, product marketing, sales, and external influencers and industry experts to produce relevant content that meets the needs of both key stakeholders and our audience
  • Writing/editing duties as needed by the company (example: website & print copy)
  • Help Case Studies
  • Ad hoc duties

 

Requirements:

  • BA/BS degree or equivalent working experience.
  • Past experience producing content for the web specifically, as well as channel-specific knowledge (blog, social, PR, etc.)
  • Expert at efficient research, writing, and editing
  • Past experience building audiences either online or offline.
  • In-depth knowledge of Wordpress, Social Channels, and Hubspot
  • A dual-minded approach: You’re highly creative and an excellent writer but are also process-driven and rely on data to make decisions. You must measure all efforts and prove through data, in everything you do, whether your work is either failing or succeeding at generating trials, feature adoption, and meaningful education.

 

What you are looking for in your career:

  • An office full of extremely talented, mission-driven people.
  • The chance to use your skills to help a huge range of customers and business compete in the new and growing e-commerce landscape
  • A company where you feel connected to and appreciated by your customers and coworkers for being great at your job, in a great location inside one of the best cities in the USA (Austin!)


 

We offer:

  • Health, dental, vision insurance
  • Employee Stock Purchase and 401k plans
  • Flexible vacation and paid holidays
  • Weekly catered lunch
  • Drinks and snacks + beer

 

ShipStation is on a mission to make every seller, wherever they sell and however they ship, exceptionally efficient at fulfilling orders. We are looking for insanely talented people who want to jump in and roll up their sleeves with us to make it happen. By furthering your career at ShipStation, you’ll enjoy the challenging work as well as the especially stellar benefits.

 

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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*All fields are required.

Extra Credit:

Characters: 150 remaining

Inside Sales Representative

Inside Sales Representative

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  • Austin, TX
  • Full Time

As an Inside Sales Rep, you’ll help drive user adoption of SaaS services for e-commerce shipping processing and automation. ISRs will interact with merchants as they begin using ShipStation, and will work alongside our Account Managers to ensure great user experiences for new ShipStation users. They are responsible for clear communication to prospective ShipStation users, and will assist merchants throughout the trial process - showing ShipStation value and helping turning trial users into subscribers. ISRs will interact with Sales, Marketing and Support teams, and will be customer advocates in regards to future product enhancements.

Successful candidates will be comfortable making a high volume of phone calls to interested merchants, and can concisely show the benefits of ShipStation. They will become product experts, and will be enthusiastic about interacting with entrepreneurs and their growing businesses on a daily basis. They’ll be passionate about delighting and retaining customers. If you are interested in being part of an Austin-based SaaS software start-up that is loved by its customers, take a moment to apply!

Responsibilities:

  • Outbound and inbound calls to promote ShipStation’s benefits, technology, and services
  • Rapid response to client inquiries and requests
  • Same-day response times to client inquiries
  • Advocating internally for clients
  • As assigned, being an evangelist for ShipStation at events, trade shows, etc

You must have:

Superb communication skills: You understand that effective communication is about more than what you say, it’s about taking the time to listen and understand. You can make complicated concepts sound easy or describe in detail the simplest of interactions.

A deep understanding of software and the web: You won’t need to know how to code, but terms like PHP, SQL, and JavaScript shouldn’t be foreign to you. You can quickly learn complex procedures, troubleshoot potential bugs on the fly (pun intended), and visualize customers’ screens from their description alone.

An empathetic desire to help: For you, a new inquiry isn’t just a case to close, but an opportunity to understand someone’s story and make their life better. Our purpose as a company is to help online businesses to thrive.

Prior customer facing experience: Whether it was working the cash register at Starbucks or working as an Apple Genius, you should have experience working with customers.

Strong interpersonal skills – ability to work with people with a variety of skill sets

Insane ability to “Get Ship Done!” – Can you make good choices that serve both the customer and company? We need folks who are passionate about delighting and retaining customers.

 

What you are looking for in your career

  • An office full of extremely talented, mission-driven people.
  • The chance to use your skills to help a huge range of customers and business compete in the new and growing e-commerce landscape
  • A company where you feel connected to and appreciated by your customers and coworkers for being great at your job
  • Catered lunch at least once a week in a cool office space, in a great location inside one of the best cities in the USA (Austin!)

We offer:

  • Health, dental, vision insurance
  • Employee Stock Purchase and 401k plans
  • Flexible vacation and paid holidays
  • Weekly catered lunch
  • Drinks and snacks + beer

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

Equal Opportunity Employer/Veterans/Disabled

 

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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*All fields are required.

Extra Credit:

Characters: 150 remaining

Enterprise User Success Specialist

Enterprise User Success Specialist

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  • Austin, TX
  • Full Time

As an Enterprise User Success Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and phone calls to provide top level service.

Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. You will be working closely with ShipStation’s team of awesome engineers, designers, sales and marketing folks to help them understand our users’ needs. ShipStation’s Enterprise Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

If you are interested in being part of a cutting-edge SaaS software that is loved by its users, take a moment to apply!

You must have:

  • 2 years experience in SAAS support role.
  • A deep understanding of software and the web: You won’t need to know how to code, but terms like PHP, XML, HTML, JSON, SQL, and JavaScript shouldn’t be foreign to you. You can quickly learn complex procedures, troubleshoot potential bugs on the fly (pun intended), and visualize customers’ screens from their description alone.
  • An empathetic desire to help: For you, a new inquiry isn’t just a case to close, but an opportunity to understand someone’s story and make their life better. You will do this by understanding what the user needs to ensure the best experience from start to finish.Our purpose as a company is to help online businesses to thrive.
  • Superb communication skills: You understand that effective communication is about more than what you say, it’s about taking the time to listen and understand. You can make complicated concepts sound easy or describe in detail the simplest of interactions.
  • Strong interpersonal skills – ability to work with people with a variety of skill sets
  • Ability to apply common sense understanding and urgency to provide solutions furnished in written, and oral form.
  • Ability to problem-solve by thinking critically to fully understand user needs.  
  • Use logical and creative thought processes to understand and develop complex solutions.
  • Be self sufficient while being situationally aware: you will work with your team to maintain the fastest response possible.
  • Insane ability to “Get Ship Done!” – Can you make good choices that serve both the user and company? We need folks who are passionate about delighting and retaining customers.

Would be great to also have experience with:

  • Enterprise level B2B or SaaS support
  • Familiar with Zendesk, Zentalk, Zendesk Chat Jira, Excel, Google Apps
  • Working knowledge of e-commerce and shipping
  • Content creation for blogs and support articles
  • Running your own e-commerce business
  • Anything else you’re awesome at! (we’d love to know)

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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Extra Credit:

Characters: 150 remaining

Senior QA Engineer

Senior QA Engineer

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  • Austin, TX
  • Full Time

Here at ShipStation, we're passionate about helping online businesses become more productive. We save thousands of merchants hours every day by automating the fulfillment side of their business. We partner with top eCommerce and shipping companies to make a previously complicated and labor-intensive process simple and enjoyable.

As a Senior QA Engineer, you will be building and maintaining an automated test infrastructure for a multi-platform product.  This will used to validate all aspects of the product operation. You'll be supporting and working towards the acceleration of growth across our company and products. 

Responsibilities include: 

  • Evaluating product functionality 
  • Creating test strategies and test cases to assess product quality. 
  • Integrate with continuous deployment infrastructure to establish a build and test cycle
  • Establish processes and tools sets to maintain automation scripts and generate regular test reports.

Required Abilities & Experience:

  • Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
  • Experience in communicating with users, other technical teams, and management to collect requirements, evaluate alternatives and develop processes and tools as needed to support the organization.
  • Experience developing in a Windows & Linux environment and in utilizing virtual machines.
  • Knowledge of industry standard test automation tools.
  • Experience with test and behavior driven development.
  • Experience in test automation of modern user interfaces and messaging infrastructures.
  • Experience with evaluating and integrating open source and in house developed toolsets.
  • Excellent communication skills and the ability to generate and communicate meaningful development metrics.
  • Expert in software quality and testing methodologies.
  • Comfortable working in a fast paced, highly collaborative, dynamic work environment.
  • Experienced in interacting and coordinating test activities among multiple teams
  • BS or MS in Computer Science or related technical field.
  • Competency in one or more of the following languages: PHP, JavaScript, Python
  • Understanding the composition of a modern web application including HTML, CSS, JavaScript, AJAX, cookies, browser compatibility and web services.
  • Knowledge of modern testing frameworks.
  • Mobile Testing experience (iOS, Android, web).
  • Experience with Selenium, Capybara, Webdriver, Appium, and other UI testing frameworks.
  • Experience with performance, scalability, and reliability testing methodologies for server class services.
  • Experience leading a Quality Assurance team
  • 3-5 years experience in a test or development role as part of a product development organization which has delivered consumer oriented products both in web and mobile space

What you are looking for in your career:

  • An office full of extremely talented, mission-driven people.
  • The chance to use your skills to help a huge range of customers and business compete in the new and growing e-commerce landscape
  • A company where you feel connected to and appreciated by your customers and coworkers for being great at your job

We offer

  • Health, dental, vision insurance
  • Employee Stock Purchase and 401k plans
  • Flexible vacation and paid holidays
  • Pick your own tech gear
  • Weekly catered lunch
  • Drinks and snacks of your choice + beer

 

ShipStation is on a mission to make every seller, wherever they sell and however they ship, exceptionally efficient at fulfilling orders. We are looking for talented people who want to jump in and roll up their sleeves with us to make it happen. By furthering your career at ShipStation, you’ll enjoy the challenging work as well as the especially stellar benefits.

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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*All fields are required.

Extra Credit:

Characters: 150 remaining

Senior Product Manager

Senior Product Manager

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  • Austin, TX
  • Full Time

At ShipStation, you will get the chance to work on products that help tens of thousands of loyal eCommerce sellers run their business smoothly and efficiently! This means that each time we deploy your awesome product work, it will make a whole lot of difference in the lives of real world eCommerce business owners across the world.

As a Senior Product Manager for ShipStation, you will drive product initiatives from inception to execution, reporting directly to the CTO. First and foremost, you will be responsible for ensuring that you are spending time with our users to understand the pains they encounter in the course of their daily work. Once you have deep empathy for our users, you will collaborate closely with designers, engineers, analysts, data scientists, and other cross-functional team members to propose, ship, and refine delightful products.

More about you

We are looking for world-class product managers who bring exceptional creative and analytical skills to drive forward a best in class product. You bring a customer-centric approach to your work, and a desire to build your skills as a product manager. You’re fun and motivated to work on a fast-paced and innovative team.

On your first day, we'll expect you to have:

  • Familiarity with the concepts of design thinking and how rapid prototyping works.
  • Strong focus on customers: you find a great deal of satisfaction in knowing users, who they are and what they do, but most importantly, why they do the things they do.
  • Experience partnering with engineering and design teams to define, build, and maintain products which are critical to growth, engagement, and retention.
  • Passion for making our customers' experience as amazing as possible using your creative problem-solving skills
  • An understanding that balancing urgency and quality is key - you don’t want to deliver broken experiences, but you also don’t want to sit on code for months.
  • Great track record with engineers and designers: people want to work with you again.
     

More about the perks

  • Top of the line workstation or laptop of your choosing
  • Monthly team building events (think team happy hours, crawfish boils, and volunteer events)
  • Unlimited drinks and snacks of your choice + “Beer Fridays”!
  • Weekly catered lunches (with healthy options too!)
  • Full health, dental, vision insurance
  • Employee Stock Purchase and 401k plans
  • Flexible vacation and paid holidays

More about ShipStation

Have you ever tried to create a shipping label online? Annoying, right? Now imagine the pain associated with creating 1,000 labels? With that being said, our mission at ShipStation is to make every eCommerce seller, wherever they sell, and however they ship, exceptionally efficient at shipping their online orders. The goal of our sellers is to spend less time worried about how they’re going to get their products from Point A to their customer’s door step. At ShipStation, our work is focused on liberating eCommerce entrepreneurs of all scales from logistical inefficiencies, so they can focus more on what they love: designing or sourcing their products, building businesses, and reaching their customers.

 

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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*All fields are required.

Extra Credit:

Characters: 150 remaining

SaaS Account Manager

SaaS Account Manager

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  • Austin, TX
  • Full Time

As an Account Manager, you’ll manage the on-boarding and ramp-up of clients buying SaaS services for e-commerce shipping processing and automation. Account Managers are the client’s first point of contact and are responsible for the training and activation of new accounts. They’re responsible for driving full product adoption (turning trial users into subscribers) and are customer advocates in regards to future product enhancements.

Successful candidates will be expert change managers, proactive trainers, and work tirelessly to ensure the satisfaction of the client. They’ll communicate regularly and proactively with internal stakeholders. They’ll be passionate about delighting and retaining customers. If you are interested in being part of an Austin-based SaaS software start-up that is loved by its customers, take a moment to apply!

Responsibilities:

  • Outbound and inbound calls to promote ShipStation’s benefits, technology, and services
  • Rapid response to client inquiries and requests
  • Same-day response times to client inquiries
  • Product demonstrations (live and via webinar)
  • Monitoring account-level reports
  • Advocating internally for clients
  • As assigned, being an evangelist for ShipStation at events, trade shows, etc

You must have:

  • >1 year experience in a client-facing role
  • College degree or equivalent work experience
  • Strong understanding of e-commerce, shipping, and/or B2B SaaS products
  • Ability to think critically and identify a problem’s most fundamental elements
  • Proactive, well-organized, and strong attention to detail
  • Able to drive multiple accounts simultaneously, each at different stages
  • Comfortable with ambiguity and frequent change
  • Proficient in MS Office and a CRM
  • Entrepreneurial spirit and excited about being in a startup environment
  • Proven work ethic
  • Ability to travel 1-4 times per year
  • Experience running your own e-commerce business (a BIG plus)

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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*All fields are required.

Extra Credit:

Characters: 150 remaining

Senior Software Engineer

Senior Software Engineer

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  • Austin, TX
  • Full Time

Here at ShipStation, we're passionate about helping online businesses become more productive. We save thousands of merchants hours every day by automating the fulfillment side of their business. We partner with top eCommerce and shipping companies to make a previously complicated and labor-intensive process simple and enjoyable.

We offer competitive compensation, big-company benefits (medical, dental, vision, & a 401(k) plan), all while maintaining the energy, agility, and fun of a start-up. We’re looking for "movers and shakers," people with personality, and those who can take a challenge and run with it.

Position: Senior Software Engineer
As a Senior Software Engineer, you will be responsible for building rich and interactive web applications that help our customers manage their eCommerce sales.

Responsibilities include:

  • Develop, evaluate, update, and maintain ShipStation’s applications
  • Own development projects and modules
  • Responsible for delivering projects end-to-end on production
  • Mentor other engineers on the team by giving technical guidance and code reviews.

Enjoy creative freedom in a start-up environment that embraces new technologies. If you are interested in building cutting-edge SaaS software that is loved by its customers (http://apps.shopify.com/shipstation), take a moment to apply!

You should have:

  • Broad knowledge in web-based application development
  • 7+ years, deep experience with ASP.NET MVC/WebAPI, C# or comparable stack
  • Strong OOP design / architectural instincts
  • Unit/Integration testing experience & opinions
  • Javascript / framework experience (Backbone.js, React, jQuery, etc...)
  • Large system experience
  • Strong SQL / T-SQL skills
  • Strong Interpersonal Skills - ability to work with people with a variety of skill sets

Education

Bachelor’s degree in Computer Science, Information Systems, or relevant experience.

Would be great to also have experience with:

  • Node.js
  • AWS (EC2, SQS, ECS, Lambda)
  • Messaging (SQS, Kafka, RabbitMQ, MSMQ, etc...)
  • Lucene and/or Elasticsearch
  • Web standards & accessibility
  • Running your own e-commerce business

Benefits

  • 100% paid medical, dental, and life insurance
  • Employee Stock Purchase and matching 401k plan
  • Flexible vacation and paid holidays
  • Stocked kitchen, Beer Friday, and at least one catered lunch per week
  • Casual yet energized work environment
  • Flexible schedule

ShipStation is an Austin-based software company that is growing tremendously. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, Squarespace, and over 65 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

 

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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Our Story

Nathan, President & CEO

Favorite Superhero:

Iron Man

Random Fact About Me:

I’m in the select group of people who actually enjoy thinking about how to solve warehouse problems.

Byron, Co-Founder & Product Advisor

Favorite Book (& Movie):

Lonesome Dove

Random Fact About Me:

I have frequent maddening dreams about coding problems that are super-exaggerated adaptations of whatever I happened to be working on that day.

Tom, CTO

About Me:

I love sabermetrics, e-sports, tacos, and barbecue. I’m married to a wonderful wife and together we have three brilliant daughters, an aggressive cat, and one especially obnoxious dog.

Fun Fact:

My favorite superpower is teleportation.

Robert, VP of Marketing & Partners

Favorite Pastime:

Spending time outdoors with my wife and kids.

Random Fact About Me:

I’m full of random facts and not afraid to share them.

John, VP of Users & Partners

Favorite Superhero:

Superman

Random Fact About Me:

Red Devils supporter!

Paul, VP of Technology

Favorite Pastime:

Filling out new hire questionnaires

Random Fact About Me:

I’m 6’4 and I can jump tap a regulation basket ball rim (just barely).

ShipStation

ShipStation is committed to making the lives of every online retailer easier. Our goal is to provide powerful ecommerce shipping tools as great as the products our users sell.

ShipStation History

Co-founded in 2011 by Jason Hodges and Byron Wier, ShipStation has grown quickly but our mission hasn’t changed. We focus on the needs of online sellers and continue to build the best and most efficient shipping software available.

We’re proud to hang our hats in one of the best cities in the south: Austin, Texas. With neighbors like Matthew McConaughey, Sandra Bullock, and Willie Nelson, and (not to mention the fact that Austin is one of the biggest tech hubs in the country), how could we call anywhere else home?

Austin, Texas

Our Product

ShipStation's web-based shipping solution enables online retailers to quickly and easily import, organize, process, and ship their orders. It integrates with over 100 shopping carts, marketplaces, package carriers, and fulfillment services. ShipStation eliminates the need for merchants to login to several different platforms to manage orders; everything they need is in one place. Our software empowers every ecommerce merchant to be exceptionally efficient -- wherever they sell and however they ship.

ShipStation Culture

Benefits & Perks

401(k) with Employer Matching

401(k) with Employer Matching

Employee Stock Purchase Plan

Employee Stock Purchase Plan

Charitable Donation Matching

Charitable Donation Matching

Unlimited PTO & Education Reimbursement

Unlimited PTO & Education Reimbursement

Health, Vision, & Dental Benefits

Health, Vision, & Dental Benefits

Pet Insurance

Pet Insurance

Volunteer Days

Volunteer Days

Catered Lunch Every Wednesday

Catered Lunch Every Wednesday

Company-Sponsored Sports Teams

Company-Sponsored Sports Teams

Monthly Taco Tuesdays

Monthly Taco Tuesdays

Unlimited Healthy Snacks & Drinks

Unlimited Healthy Snacks & Drinks

Weekly Beer Fridays

Weekly Beer Fridays