Make Ship Happen

We are not bystanders. We are not spectators. And we won’t be satisfied until we know that every seller, wherever they sell and however they ship, is exceptionally efficient.
If you're ready to #GetShipDone, apply to be a part of the ShipStation team.

Current Openings

Sick of being a clock watcher? Then take a look at our list of open positions.

United States

Title Details
Senior/Principal Product Manager

Senior/Principal Product Manager

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  • Austin, TX
  • Full Time

About ShipStation

Our mission at ShipStation is to make every eCommerce seller, wherever they sell, however they ship, exceptionally efficient at meeting the needs of their customers. We liberate entrepreneurs of all scales from logistical inefficiencies and complexities, so they can focus more on what they love: designing or sourcing their products, building businesses, and reaching their customers. We are the market leader in the eCommerce shipping space, with hundreds of millions of orders and shipments every month. We are succeeding in our mission and we are doing it at scale.

 

About the Product Team

It takes a cross-functional team to plan and deliver great products and experiences to market. Engineering, Marketing, Sales, Support, and all the other teams play key roles in that work. At ShipStation, UX and product are at the center of almost every important decision the company makes. Product Managers and Product Designers play a critical role in the organization. In fact, Product Managers and Product Designers are on the same team, literally -- all of them report up to our Chief Product Officer. Product Management and Design are different disciplines but, in practice, they involve highly overlapping skills, perspectives, and goals. They are highly complementary. Having them on the same team reduces conflict, avoids misalignment, increases collaboration, and ensures the strongest voice for UX/product experience in all decisions. 

 

About the Role

Product Managers are at the center of all of the company’s activity. We play the role of conductor, enhancing our engineers, designers, and data scientists to build great product experiences.

As a Senior or Principal Product Manager for ShipStation, you will drive product initiatives from inception to execution, reporting directly to the CPO. First and foremost, you will be responsible for ensuring that you are spending time with our users to understand the pains they encounter in the course of their daily work. Once you have deep empathy for our users, you will collaborate closely with designers, engineers, analysts, data scientists, and other cross-functional team members to propose, ship, and refine delightful products.

We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best-in-class product. You bring a customer-centric approach to your work, and a desire to build your skills as a product manager. We need people who love tackling technical and logistical complexity as well as taking responsibility for the success of our products in the market.

 

On your first day, we'll expect you to have:

  • Ability to narrate a story for what problem you’re solving for and the vision you’re going after, combined with the capacity to dive into minute details.
  • Familiarity with the concepts of design thinking and how rapid prototyping works.
  • Strong focus on customers: you find a great deal of satisfaction in knowing users, who they are and what they do, but most importantly, why they do the things they do.
  • Experience partnering with engineering and design to define, build and maintain products which are critical to growth, engagement, and retention. Also, a great track record with these collaborative relationships -- people want to work with you again.
  • Obsession with understanding how your work is impacting customers and how the team’s hypotheses are playing out “in the wild” -- you love data!
  • A growth mindset -- experience with rapid experimentation, increasing conversion, and reducing churn
  • B2B product experience is a major plus
  • Exceptional decision-making skills: given limited resources, how do you prioritize across needs
  • Thrives in a startup-like environment: loves dealing with a fast pace, changing needs, big ideas, and finite resources
     

Some perks of working at ShipStation

  • Top of the line workstation or laptop of your choosing
  • Monthly team building events (think team happy hours, crawfish boils, and volunteer events)
  • Unlimited drinks and snacks of your choice + “Beer Fridays”!
  • Weekly catered lunches (with healthy options too!)
  • Full health, dental, vision insurance
  • Employee Stock Purchase and 401k plans
  • Flexible vacation and paid holidays

 

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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Title Details
ShipEngine Account Executive

ShipEngine Account Executive

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  • Austin, TX
  • Full Time

As a ShipEngine Account Executive, an individual contributor role on a growing sales team, you’ll engage with commercial and mid-size retailers, logistics companies and e-commerce platforms to sell the ShipEngine API solution.
 

Successful candidates will be familiar with managing relationships with C-level and technical decision makers. At ShipEngine, you’ll work alongside some of the brightest minds in the e-commerce API arena and be provided with all the tools you need to succeed. ShipEngine is the new standard in multi-carrier shipping and logistics and we are looking for individuals who are dedicated to growing our list of successful clients.
 

If you are looking to take your sales career to the next level by being part of an exciting Austin-based software start-up, take a moment to apply!
 

Responsibilities:

  • Develop and implement a sales strategy for your accounts and territory that consistently exceeds your assigned sales objectives.
  • Develop and maintain a 4X pipeline of opportunities to support your sales objectives.
  • Negotiate contractual and financial business terms with prospects to secure their profitable business for ShipEngine API.
  • Represent ShipEngine API in prospect presentations, customer meetings and industry events as needed.
     

You must have:

  • > 5 years of selling experience.
  • Understanding of e-commerce.
  • Basic or better knowledge of the shipping and logistics industry.
  • eCommerce experience, preferred.
  • API understanding, preferred.
  • 4 year degree or equivalent work experience.
  • Ability to think critically and identify a problem’s most fundamental elements.
  • Proactive, well-organized, and strong attention to detail.

     

ShipEngine is an Austin-based collective of API enthusiasts who share one goal — to solve logistics for e-commerce. We build cool services that our clients love, and we’re always looking for like-minded professionals who have the same passions. At ShipEngine, you’ll have an opportunity to see your daily work empower others to build and grow successful businesses. And, one day, you’ll reflect on your career and say, “Wow, I did the best work of my life at ShipEngine, and I had fun doing it!”
 

EOE/M/F/Vet/Disability

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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Title Details
Enterprise Account Manager

Enterprise Account Manager

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  • Austin,
  • Full Time

As an Enterprise Account Manager (EAM), your primary goal is to engage, grow and retain ShipStation’s largest and highest profile users in order to drive Enterprise users and shipment growth.

Successful candidates will be familiar with managing relationships with C-level / technical decision makers, orchestrating actions of internal / external teams and have a strong technical aptitude. 

DUTIES AND RESPONSIBILITIES:

-  Be the main point of contact for Enterprise Users in your defined territory

- Achieve expert skills on the ShipStation platform

- Prepare, implement and execute a strategic account management strategy

- Utilize back office software to accurately document work activity and report on a monthly, quarterly and yearly basis

- Represent ShipStation at industry events and on-site account visits

KEY SKILLS AND TRAITS:

- Ability to successfully articulate written and verbal responses

- Strong understanding of eCommerce, Shipping and/or B2B SaaS products

- Ability to think critically and identify a problem’s most fundamental elements

- Basic understanding of contracts, terms & conditions and negotiating

- Familiarity with XML, CSV and HTML

- Proficient in Microsoft Office and CRM (Salesforce.com, ZenDesk etc.)

- Result and Goal driven (winning attitude)

- Ability to travel 1-4 times per year

EDUCATION AND TRAINING:

- 4 year degree preferred or equivalent work experience

- > 2 years in a User facing role

- Experience running your own e-commerce business (a BIG plus)

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

EOE/M/F/Vet/Disability

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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Title Details
Senior-level Designer - Sr. / Principal Product Designer

Senior-level Designer - Sr. / Principal Product Designer

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  • Austin, TX
  • Full Time

As a Senior Level Designer, your primary goal will be to help level up the ShipStation web app, improve our design culture, and round out our execution of products that provide high customer and business value.

 

ShipStation

Here at ShipStation, we’re passionate about helping online businesses become more efficient. We save thousands of merchants hours every day by automating the fulfillment side of their business. Very few people start a business because they love shipping packages. We exist to help entrepreneurs manage this painful but critical part of their business. We partner with top ecommerce and shipping companies to make a previously complicated and labor intensive process simple and enjoyable for the user.
 

Design at ShipStation

Design and product are central to ShipStation’s growth strategy. We have made significant investments in both areas to show our commitment and passion for both practices.

We like to think of design at ShipStation as an emerging discipline. We’re creating a design system, research program, and design practices all at once. Designers who join our team will be able to make a huge contribution not only to the product, but to the structure and culture of the design team itself. Every improvement to our application enables an entrepreneur to invest more time in their company, health, hobbies or friends and family.

 

Attributes of a Senior-Level Designer

We’re looking for a high performer with years of experience under their belt. You have seen a product from conception to launch, while working closely with development. You’ve worked on projects where you’ve set out to move a metric and have the instrumentation to know whether you hit your goal or not – and have learned from your successes and failures.

 

At ShipStation, designers who are senior-level individual contributors work at the intersection of users, customer support agents, product managers, designers and engineers. They can simultaneously push ShipStation to be better while also blending with engineering and product teams to iterate our way to success. 

 

You’ll be joining a team of 5 product and marketing designers at our Austin headquarters.

 

Must Haves:

  • Can ask questions that help reduce the ambiguity of any problem you are solving

  • Friendly, humble, and have an openness to learning

  • Have an excellent portfolio of past work

  • Organized approach to managing projects

  • Have a background in user research methodologies 

  • Have experience incorporating research into actionable next steps

  • Have experience building scalable systems that adhere to organized rules and structures

    • Visual style guides

    • Pattern libraries

  • Can use Sketch, Invision and InVision’s DSM to design wireframes and mockups 

  • Willing to roll up your sleeves and do the hard work required at each step during the design process

 

Nice to Haves:

  • Familiarity with front-end technologies like HTML, CSS, Javascript etc.

  • Familiarity with frameworks like Bootstrap, responsive grids, or naming conventions like BEM

  • Have experience auditing and analyzing large systems from a design/information hierarchy perspective

  • Have worked with content editors to create voice and tone guidelines

  • Degree in design, art, communications, sociology, or related field 


 

Duties and Responsibilities
We are looking for a senior-level generalist. We are looking for someone who can eliminate ambiguity during the discovery phase of a project; sketch, draw and communicate the necessary visuals to align around how a system or process works / should work; and use a Sketch, InVision and the InVision DSM to show engineers via wireframes and mockups what the presentation and functionality should look like / behave.

  • Help create a structured research practice

    • Coordinate and participate in on-site visits

    • Synthesize customer insights with the product team

    • Create action plans based on learning from on-site visits

  • Information architecture

    • Asking questions that build understanding of the application structure

    • Map user needs and pain points

    • Participate in whiteboarding sessions to help cross-functional teams gain alignment on the problem and the solution

    • Visualize complex workflows in easy-to-understand diagrams

  • Product/Interaction design

    • Work in Sketch, Abstract, and InVision

    • Build InVision prototypes for stakeholder validation and user testing

    • Build production-ready mockups using an established design system

    • Collaborate with developers

    • Collaborate with QA to quality check the final release

    • Work with the design to give constructive feedback on in-progress design work

  • Content

    • Contribute to writing clear, concise in-app copy

    • Contribute to writing error messages that can easily be understood by our users

 

This is a full-time position with a competitive salary based on your experience and portfolio. Please provide samples of your work or a link to your portfolio with your application.

 

Culture

We work with a team of highly-skilled, committed, and low-drama people. The ShipStation team shares a unified passion for helping the customer wherever and however they ship, exceptionally efficient. Everyone here puts the needs of the customer above their own ego. You can leave each day with plenty of time to enjoy life, raise kids, take care of family members etc. We’ve got a killer snack area with free snacks and beverages. And there’s foosball and catered lunches on Wednesday. 


 

We Offer

  • Health, dental, vision insurance

  • Employee Stock Purchase and 401k plans

  • Flexible vacation and paid holidays

  • Pick your own tech gear

  • Weekly catered lunch

  • Drinks and snacks of your choice + beer

ShipStation is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, or any other protected factor.

Equal Opportunity Employer/Veterans/Disabled


 

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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Title Details
Senior Software Engineer

Senior Software Engineer

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  • Austin, TX
  • Full Time

Here at ShipStation, we're passionate about helping online businesses become more productive. We save thousands of merchants hours every day by automating the fulfillment side of their business. We partner with top eCommerce and shipping companies to make a previously complicated and labor-intensive process simple and enjoyable.

We offer competitive compensation, big-company benefits (medical, dental, vision, & a 401(k) plan), all while maintaining the energy, agility, and fun of a start-up. We’re looking for "movers and shakers," people with personality, and those who can take a challenge and run with it.

Position: Senior Software Engineer
As a Senior Software Engineer, you will be responsible for building rich and interactive web applications that help our customers manage their eCommerce sales.

Responsibilities include:

  • Develop, evaluate, update, and maintain ShipStation’s applications
  • Own development projects and modules
  • Responsible for delivering projects end-to-end on production
  • Mentor other engineers on the team by giving technical guidance and code reviews.

Enjoy creative freedom in a start-up environment that embraces new technologies. If you are interested in building cutting-edge SaaS software that is loved by its customers (http://apps.shopify.com/shipstation), take a moment to apply!

You should have:

  • Broad knowledge in web-based application development
  • 7+ years, deep experience with C#/.NET/Node.js or comparable stacks
  • Strong design / architectural instincts
  • Unit/Integration testing experience & opinions
  • Javascript / framework experience (Backbone.js, React, jQuery, etc...)
  • Large system experience
  • Strong SQL / T-SQL skills
  • Strong Interpersonal Skills - ability to work with people with a variety of skill sets

Education

Bachelor’s degree in Computer Science, Information Systems, or relevant experience.

Would be great to also have experience with:

  • Node.js
  • AWS (EC2, SQS, ECS, Lambda)
  • Messaging (SQS, Kafka, RabbitMQ, MSMQ, etc...)
  • Lucene and/or Elasticsearch
  • Web standards & accessibility
  • Running your own e-commerce business

Benefits

  • 100% paid medical, dental, and life insurance
  • Employee Stock Purchase and matching 401k plan
  • Flexible vacation and paid holidays
  • Stocked kitchen, Beer Friday, and at least one catered lunch per week
  • Casual yet energized work environment
  • Flexible schedule

ShipStation is an Austin-based software company that is growing tremendously. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, Squarespace, and over 65 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

 

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

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Our Story

Nathan, President & CEO

Favorite Superhero:

Iron Man

Random Fact About Me:

I’m in the select group of people who actually enjoy thinking about how to solve warehouse problems.

Tom, CTO

About Me:

I love sabermetrics, e-sports, tacos, and barbecue. I’m married to a wonderful wife and together we have three brilliant daughters, an aggressive cat, and one especially obnoxious dog.

Fun Fact:

My favorite superpower is teleportation.

Andrea, Head of Marketing

.

John, General Manager

Favorite Superhero:

Superman

Random Fact About Me:

Red Devils supporter!

Paul, VP of Technology

Favorite Pastime:

Filling out new hire questionnaires

Random Fact About Me:

I’m 6’4 and I can jump tap a regulation basket ball rim (just barely).

 

Todd, CPO

Todd

ShipStation

ShipStation is committed to making the lives of every online retailer easier. Our goal is to provide powerful ecommerce shipping tools as great as the products our users sell.

ShipStation History

Co-founded in 2011 by Jason Hodges and Byron Wier, ShipStation has grown quickly but our mission hasn’t changed. We focus on the needs of online sellers and continue to build the best and most efficient shipping software available.

We’re proud to hang our hats in one of the best cities in the south: Austin, Texas. With neighbors like Matthew McConaughey, Sandra Bullock, and Willie Nelson, and (not to mention the fact that Austin is one of the biggest tech hubs in the country), how could we call anywhere else home?

Austin, Texas

Our Product

ShipStation's web-based shipping solution enables online retailers to quickly and easily import, organize, process, and ship their orders. It integrates with over 100 shopping carts, marketplaces, package carriers, and fulfillment services. ShipStation eliminates the need for merchants to login to several different platforms to manage orders; everything they need is in one place. Our software empowers every ecommerce merchant to be exceptionally efficient -- wherever they sell and however they ship.

ShipStation Culture

Benefits & Perks

401(k) with Employer Matching

401(k) with Employer Matching

Employee Stock Purchase Plan

Employee Stock Purchase Plan

Charitable Donation Matching

Charitable Donation Matching

Unlimited PTO & Education Reimbursement

Unlimited PTO & Education Reimbursement

Health, Vision, & Dental Benefits

Health, Vision, & Dental Benefits

Pet Insurance

Pet Insurance

Volunteer Days

Volunteer Days

Catered Lunch Every Wednesday

Catered Lunch Every Wednesday

Company-Sponsored Sports Teams

Company-Sponsored Sports Teams

Monthly Taco Tuesdays

Monthly Taco Tuesdays

Unlimited Healthy Snacks & Drinks

Unlimited Healthy Snacks & Drinks

Weekly Beer Fridays

Weekly Beer Fridays