Make Ship Happen

We are not bystanders. We are not spectators. And we won’t be satisfied until we know that every seller, wherever they sell and however they ship, is exceptionally efficient.
If you're ready to #GetShipDone, apply to be a part of the ShipStation team.

Current Openings

Sick of being a clock watcher? Then take a look at our list of open positions all located in the heart of Austin, Texas.

Title Details
User Success Specialist - Phone Speciality

User Success Specialist - Phone Speciality

Close
  • Austin, TX
  • Full Time

As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams.

You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

 

Responsibilities:

  • Resolve user issues efficiently and empathetically through inbound and outbound phone calls, using all resources available.
  • Email users through support tickets.
  • Escalate issues that need more extensive troubleshooting using a standard escalation process.
  • Communicate trending questions, issues, and product suggestions internally as needed to ensure a seamless user experience.

 

You must have:

  • 1 year of phone experience
  • Typing speed over 55 WPM
  • Superb communication skills: You understand that effective communication is about more than what you say, it’s about taking the time to listen and understand. You can make complicated concepts sound easy or describe in detail the simplest of interactions.
  • A deep understanding of software and the web: You won’t need to know how to code, but terms like PHP, SQL, and JavaScript shouldn’t be foreign to you. You can quickly learn complex procedures, troubleshoot potential bugs on the fly (pun intended), and visualize customers’ screens from their description alone.
  • An empathetic desire to help: For you, a new inquiry isn’t just a case to close, but an opportunity to understand someone’s story and make their life better. Our purpose as a company is to help online businesses to thrive.
  • Prior customer facing experience: Whether it was working the cash register at Starbucks or working as an Apple Genius, you must have experience working with customers.
  • Strong interpersonal skills – ability to work with people with a variety of skill sets
  • Insane ability to “Get Ship Done!” – Can you make good choices that serve both the customer and company? We need folks who are passionate about delighting and retaining customers.

 

Would be great to also have experience with:

  • B2B or SaaS support
  • Running your own e-commerce business
  • Anything else you’re awesome at! (we’d love to know)

 

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

 

Equal Opportunity Employer/Veterans/Disabled

 

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

← Back to description

Apply for this position

*All fields are required.

Extra Credit:

Characters: 150 remaining

Content Marketer & Writer

Content Marketer & Writer

Close
  • Austin, TX
  • Full Time

ShipStation is looking for a prolific wordsmith and talented content creator. A successful content marketer and writer will write and produce various projects (including blog) regularly, to expand our company’s digital footprint, awareness, subscribers, and leads. This role requires a high level of creativity, a dedication to metrics and reporting, and project management skills. This role will also manage our PR channels and must be detail oriented and well organized. You will be a primary point of contact for all things “words” for content and prove your genius through data.

Responsibilities:

  • Create campaigns each month to drive leads, subscribers, feature adoption, awareness, and/or other important metrics, while creating additional types of content using SEO best practices (examples include ebooks, blogs, whitepapers, case studies, infographics, guides, etc.)
  • Blog on an ongoing basis in support of your other projects and to attract site visitors through search, social, and our email subscribers
  • Manage the blog and work to promote its content through various channels (consistently finding new opportunities for expanding our reach)
  • Collaborate with designers, product marketing, sales, and external influencers and industry experts to produce relevant content that meets the needs of both key stakeholders and our audience
  • Writing/editing duties as needed by the company (example: website & print copy)
  • Write User Stories and Case Studies
  • Ad hoc duties

Requirements:

  • BA/BS degree or equivalent working experience.
  • Past experience producing content for the web specifically, as well as channel-specific knowledge (blog, social, PR, etc.)
  • Expert at efficient research, writing, and editing
  • Past experience building audiences either online or offline.
  • In-depth knowledge of Wordpress, Social Channels, and Hubspot
  • A dual-minded approach: You’re highly creative and an excellent writer but are also process-driven and rely on data to make decisions. You must measure all efforts and prove through data, in everything you do, whether your work is either failing or succeeding at generating trials, feature adoption, and meaningful education. 

What you are looking for in your career:

  • An office full of extremely talented, mission-driven people.
  • The chance to use your skills to help a huge range of customers and business compete in the new and growing e-commerce landscape
  • A company where you feel connected to and appreciated by your customers and coworkers for being great at your job
  • Catered lunch at least once a week in a cool office space, in a great location inside one of the best cities in the USA (Austin!)

We offer:

  • Health, dental, vision insurance
  • Employee Stock Purchase and 401k plans
  • Flexible vacation and paid holidays
  • Weekly catered lunch
  • Drinks and snacks + beer

ShipStation is on a mission to make every seller, wherever they sell and however they ship, exceptionally efficient at fulfilling orders. We are looking for insanely talented people who want to jump in and roll up their sleeves with us to make it happen. By furthering your career at ShipStation, you’ll enjoy the challenging work as well as the especially stellar benefits.

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

← Back to description

Apply for this position

*All fields are required.

Extra Credit:

Characters: 150 remaining

Major Account Support Specialist

Major Account Support Specialist

Close
  • Austin, TX
  • Full Time

As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service.

Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

 

You must have:

  • 2 years experience in SAAS support role.
  • A deep understanding of software and the web: You won’t need to know how to code, but terms like PHP, XML, HTML, JSON, SQL, and JavaScript shouldn’t be foreign to you. You can quickly learn complex procedures, troubleshoot potential bugs on the fly (pun intended), and visualize customers’ screens from their description alone.
  • An empathetic desire to help: For you, a new inquiry isn’t just a case to close, but an opportunity to understand someone’s story and make their life better. You will do this by understanding what the user needs to ensure the best experience from start to finish.Our purpose as a company is to help online businesses to thrive.
  • Superb communication skills: You understand that effective communication is about more than what you say, it’s about taking the time to listen and understand. You can make complicated concepts sound easy or describe in detail the simplest of interactions.
  • Strong interpersonal skills – ability to work with people with a variety of skill sets
  • Ability to apply common sense understanding and urgency to provide solutions furnished in written, and oral form.
  • Ability to problem-solve by thinking critically to fully understand user needs.  
  • Use logical and creative thought processes to understand and develop complex solutions.
  • Be self sufficient while being situationally aware: you will work with your team to maintain the fastest response possible.
  • Insane ability to “Get Ship Done!” – Can you make good choices that serve both the user and company? We need folks who are passionate about delighting and retaining customers.

Would be great to also have experience with:

  • Enterprise level B2B or SaaS support
  • Familiar with Zendesk, Zentalk, Zendesk Chat, Excel, Google Apps
  • Working knowledge of e-commerce and shipping
  • Content creation for blogs and support articles
  • Running your own e-commerce business
  • Anything else you’re awesome at! (we’d love to know)

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

← Back to description

Apply for this position

*All fields are required.

Extra Credit:

Characters: 150 remaining

SaaS User Success Specialist

SaaS User Success Specialist

Close
  • Austin, TX
  • Full Time

As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

You must have:

  • Superb communication skills: You LOVE being on the phone.  You understand that effective communication is about more than what you say, it’s about taking the time to listen and understand. You can make complicated concepts sound easy or describe in detail the simplest of interactions.
  • A deep understanding of software and the web: You won’t need to know how to code, but terms like PHP, SQL, and JavaScript shouldn’t be foreign to you. You can quickly learn complex procedures, troubleshoot potential bugs on the fly (pun intended), and visualize customers’ screens from their description alone.
  • An empathetic desire to help: For you, a new inquiry isn’t just a case to close, but an opportunity to understand someone’s story and make their life better. Our purpose as a company is to help online businesses to thrive.
  • Prior customer facing experience: Whether it was working the cash register at Starbucks or working as an Apple Genius, you must have experience working with customers.
  • Strong interpersonal skills – ability to work with people with a variety of skills
  • Insane ability to “Get Ship Done!” – Can you make good choices that serve both the customer and company? We need folks who are passionate about delighting and retaining customers.

 

Would be great to also have experience with:

  • B2B or SaaS support
  • Content creation for blogs and support articles
  • Running your own e-commerce business
  • Willing to accept hugs from customers
  • Anything else you’re awesome at! (we’d love to know)

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

← Back to description

Apply for this position

*All fields are required.

Extra Credit:

Characters: 150 remaining

Enterprise Account Manager

Enterprise Account Manager

Close
  • Austin,
  • Full Time

As an Enterprise Account Manager (EAM), your primary goal is to engage, grow and retain ShipStation’s largest and highest profile users in order to drive Enterprise users and shipment growth.

Successful candidates will be familiar with managing relationships with C-level / technical decision makers, orchestrating actions of internal / external teams and have a strong technical aptitude. 

DUTIES AND RESPONSIBILITIES:

-  Be the main point of contact for Enterprise Users in your defined territory

- Achieve expert skills on the ShipStation platform

- Prepare, implement and execute a strategic account management strategy

- Utilize back office software to accurately document work activity and report on a monthly, quarterly and yearly basis

- Represent ShipStation at industry events and on-site account visits

KEY SKILLS AND TRAITS:

- Ability to successfully articulate written and verbal responses

- Strong understanding of eCommerce, Shipping and/or B2B SaaS products

- Ability to think critically and identify a problem’s most fundamental elements

- Basic understanding of contracts, terms & conditions and negotiating

- Familiarity with XML, CSV and HTML

- Proficient in Microsoft Office and CRM (Salesforce.com, ZenDesk etc.)

- Result and Goal driven (winning attitude)

- Ability to travel 1-4 times per year

EDUCATION AND TRAINING:

- 4 year degree preferred or equivalent work experience

- > 2 years in a User facing role

- Experience running your own e-commerce business (a BIG plus)

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

EOE/M/F/Vet/Disability

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

← Back to description

Apply for this position

*All fields are required.

Extra Credit:

Characters: 150 remaining

International User Success Specialist - Australia

International User Success Specialist - Australia

Close
  • Austin, TX
  • Full Time

As an International User Success Specialist, you’ll be at the vanguard of ShipStation’s growth with international customers. You will assist in on-boarding new users and troubleshooting though email, live chats, and phone calls. 

You will simultaneously build and improve our international offerings by providing excellent support to our customers and focused feedback to our team. You’ll be successful by developing an exhaustive understanding of the application and working closely with ShipStation’s team of awesome engineers, designers, sales and marketing folks, while converting trials users to full-time customers.  If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

This position is for non-regular business hours (Sunday - Thursday 4pm - 1am) and is currently for Australia Accounts.

Responsibilities:

  • Outbound and inbound calls to promote ShipStation’s benefits, technology, and services to Australia accounts
  • Rapid response to client inquiries and requests
  • Same-day response times to client inquiries
  • Product demonstrations (live and via webinar)
  • Monitoring account-level reports
  • Advocating internally for clients
  • As assigned, being an evangelist for ShipStation at events, trade shows, etc

You must have:

  • Superb communication skills: You understand that effective communication is about more than what you say, it’s about taking the time to listen and understand. You can make complicated concepts sound easy or describe in detail the simplest of interactions.
  • A deep understanding of software and the web: You won’t need to know how to code, but terms like PHP, SQL, and JavaScript shouldn’t be foreign to you. You can quickly learn complex procedures, troubleshoot potential bugs on the fly (pun intended), and visualize customers’ screens from their description alone.
  • An empathetic desire to help: For you, a new inquiry isn’t just a case to close, but an opportunity to understand someone’s story and make their life better. Our purpose as a company is to help online businesses to thrive.
  • Prior customer facing experience: Whether it was working the cash register at Starbucks or working as an Apple Genius, you must have experience working with customers.
  • Strong interpersonal skills and the ability to work with people with a variety of skill sets.
  • Flexibility in a changing environment, where you may not have a quick or immediate answer. 
  • Insane ability to "Get Ship Done!" - make good choices that serve both the customer and the company & instinct to work with common sense and urgency.

Would be great to also have experience with:

  • B2B or SaaS support
  • Content creation for blogs and support articles
  • Running your own e-commerce business
  • Anything else you’re awesome at! (we’d love to know)

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

EOE/M/F/Vet/Disability

 

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

← Back to description

Apply for this position

*All fields are required.

Extra Credit:

Characters: 150 remaining

SaaS Account Manager - West Coast

SaaS Account Manager - West Coast

Close
  • Austin, TX
  • Full Time

As an Account Manager, you’ll manage the on-boarding and ramp-up of clients buying SaaS services for e-commerce shipping processing and automation. Account Managers are the client’s first point of contact and are responsible for the training and activation of new accounts. They’re responsible for driving full product adoption (turning trial users into subscribers) and are customer advocates in regards to future product enhancements.

Successful candidates will be expert change managers, proactive trainers, and work tirelessly to ensure the satisfaction of the client. They’ll communicate regularly and proactively with internal stakeholders. They’ll be passionate about delighting and retaining customers. If you are interested in being part of an Austin-based SaaS software start-up that is loved by its customers, take a moment to apply!

This position is for a 10AM to 7PM schedule for West Coast accounts. 

Responsibilities:

  • Outbound and inbound calls to promote ShipStation’s benefits, technology, and services
  • Rapid response to client inquiries and requests
  • Same-day response times to client inquiries
  • Product demonstrations (live and via webinar)
  • Monitoring account-level reports
  • Advocating internally for clients
  • As assigned, being an evangelist for ShipStation at events, trade shows, etc

You must have:

  • >1 year experience in a client-facing role
  • College degree or equivalent work experience
  • Strong understanding of e-commerce, shipping, and/or B2MB SaaS products
  • Ability to think critically and identify a problem’s most fundamental elements
  • Proactive, well-organized, and strong attention to detail
  • Able to drive multiple accounts simultaneously, each at different stages
  • Comfortable with ambiguity and frequent change
  • Proficient in MS Office and a CRM
  • Entrepreneurial spirit and excited about being in a startup environment
  • Proven work ethic
  • Ability to travel 1-4 times per year
  • Experience running your own e-commerce business (a BIG plus)

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

← Back to description

Apply for this position

*All fields are required.

Extra Credit:

Characters: 150 remaining

Senior Product Designer

Senior Product Designer

Close
  • Austin, TX
  • Full Time

ShipStation is on a mission to make every seller, wherever they sell and however they ship, exceptionally efficient at fulfilling orders. We are looking for talented people who want to jump in and roll up their sleeves with us to make it happen. By furthering your career at ShipStation, you’ll enjoy the challenging work as well as the especially stellar benefits.

Position Description

ShipStation is looking for a dedicated and friendly Senior Product Designer to be part of our Austin-based product team that has achieved huge success in our mission to make e-commerce sellers and shippers exceptionally efficient. This is a fantastic opportunity to work with a talented team that’s blazing new trails across the technology landscape. We are at the epicenter of the e-commerce economy, and our apps have a tremendous number of users - which means that your awesome work will make a positive difference in the real world!

The Senior Product Designer position is a critical role that will have a big impact on our products. From discussing our product’s strategic goals with executives and product managers, to diving into design details like transitions and micro-interactions, they will be involved in every stage of the design process. We’re counting on this role to raise our standards of excellence even higher, by demonstrating strong problem solving skills and blue-sky thinking that uncovers new opportunities to delight our customers. The Senior Product Designer will mentor other designers by giving (and accepting!) constructive feedback and documenting their work, ideas, and experiments. They will help influence our design processes and methodologies so that every project is more well-informed and polished than the previous one.

Being highly organized and an amazing communicator is a core part of this roles responsibilities. Each project will require a curious attitude when exploring the problem, an excellent listener and interviewer when gathering information from coworkers and customers, and a clear vision when they need to lead the way. All along the way the Senior Product Designer will be able to articulate the reasoning and direction of the team’s work to keep everyone involved aligned.

This position reports to the Director of Product Design

Responsibilities Include

  • Explore a problem or planned feature using tools like personas, journey maps, task analysis, stakeholder interviews, and contextual inquiry
  • Generate ideas and solutions as wireframes, mockups, user flows
  • Review your designs with peers and team leads and incorporate feedback
  • Review your teammates designs and provide helpful insight and constructive criticism
  • Evaluate your and your peers’ ideas by testing them with our customers, collecting their input, and digesting it into actionable feedback
  • Documenting the project & process and sharing it with our team
  • Working with our user interface library and helping us evolve it to better serve the needs of our customers
  • Share your passion for new technologies and trends with our team and help us locate new sources of inspiration
  • Help improve and evangelize our design processes

Position Requirements

  • Degree in HCI, Graphic Design, or equivalent experience
  • 8+ years of web app and mobile app design experience
  • Smart: Solid problem-solving skills, especially when it comes to complex workflows
  • Experienced: Expert-level knowledge of design disciplines and principles (user-centered design, layout, information architecture, typography, color theory, ux patterns)
  • Proficient: Extremely adept with design tools like Sketch, Photoshop, Axure, Invision, Framer.js, Adobe Illustrator. Solid understanding of web technologies (HTML5 and CSS3)
  • Collaborative: Excellent communications skills. Able to receive and incorporate feedback from peers as well as stakeholders, as well as provide constructive criticism. Enjoys working with others.
  • Talented: A portfolio of work that showcases strong design thinking (or similar) methodologies where users needs are the center of the solution.
  • Organized: Can handle multiple projects at different phases of delivery at the same time, without sacrificing quality.
  • Focused: a keen eye for detail and the ability to stay on task to ‘get it right’
  • Adaptable: Willing to step up and lead a project, but also comfortable being a team player
  • Motivated: Desire to grow and improve as a designer
  • Bonus: A background in web or mobile productivity apps / products, ability to do front-end coding using frameworks like Bootstrap, Angular, React, Backbone

This is a full-time position with a competitive salary based on your experience and portfolio. Please provide samples of your work or a link to your portfolio with your application.

What you are looking for in your career

  • An office full of extremely talented, mission-driven people.
  • The chance to use your skills to help a huge range of customers and business compete in the new and growing e-commerce landscape
  • A company where you feel connected to and appreciated by your customers and coworkers for being great at your job
  • Catered lunch at least once a week in a cool office space, in a great location inside one of the best cities in the USA (Austin!)

We offer

  • Health, dental, vision insurance
  • Employee Stock Purchase and 401k plans
  • Flexible vacation and paid holidays
  • Pick your own tech gear
  • Weekly catered lunch
  • Drinks and snacks of your choice + beer

ShipStation is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, or any other protected factor.

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

← Back to description

Apply for this position

*All fields are required.

Extra Credit:

Characters: 150 remaining

Senior Software Engineer

Senior Software Engineer

Close
  • Austin, TX
  • Full Time

Here at ShipStation, we're passionate about helping online businesses become more productive. We save thousands of merchants hours every day by automating the fulfillment side of their business. We partner with top eCommerce and shipping companies to make a previously complicated and labor-intensive process simple and enjoyable.

We offer competitive compensation, big-company benefits (medical, dental, vision, & a 401(k) plan), all while maintaining the energy, agility, and fun of a start-up. We’re looking for "movers and shakers," people with personality, and those who can take a challenge and run with it.

Position: Senior Software Engineer
As a Senior Software Engineer, you will be responsible for building rich and interactive web applications that help our customers manage their eCommerce sales.

Responsibilities include:

  • Develop, evaluate, update, and maintain ShipStation’s applications
  • Own development projects and modules
  • Responsible for delivering projects end-to-end on production
  • Mentor other engineers on the team by giving technical guidance and code reviews.

Enjoy creative freedom in a start-up environment that embraces new technologies. If you are interested in building cutting-edge SaaS software that is loved by its customers (http://apps.shopify.com/shipstation), take a moment to apply!

You should have:

  • Broad knowledge in web-based application development
  • 7+ years, deep experience with C#/.NET/Node.js or comparable stacks
  • Strong design / architectural instincts
  • Unit/Integration testing experience & opinions
  • Javascript / framework experience (Backbone.js, React, jQuery, etc...)
  • Large system experience
  • Strong SQL / T-SQL skills
  • Strong Interpersonal Skills - ability to work with people with a variety of skill sets

Education

Bachelor’s degree in Computer Science, Information Systems, or relevant experience.

Would be great to also have experience with:

  • Node.js
  • AWS (EC2, SQS, ECS, Lambda)
  • Messaging (SQS, Kafka, RabbitMQ, MSMQ, etc...)
  • Lucene and/or Elasticsearch
  • Web standards & accessibility
  • Running your own e-commerce business

Benefits

  • 100% paid medical, dental, and life insurance
  • Employee Stock Purchase and matching 401k plan
  • Flexible vacation and paid holidays
  • Stocked kitchen, Beer Friday, and at least one catered lunch per week
  • Casual yet energized work environment
  • Flexible schedule

ShipStation is an Austin-based software company that is growing tremendously. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, Squarespace, and over 65 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

 

Equal Opportunity Employer/Veterans/Disabled

ShipStation is an Austin-based software company that has experienced tremendous growth in the past year. We help thousands of customers who sell online using Amazon, eBay, Magento, Volusion, BigCommerce, Shopify, Etsy, and over 45 other online marketplaces. Our web-based shipping applications streamlines the order fulfillment process for anyone selling on the Internet.

If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.

← Back to description

Apply for this position

*All fields are required.

Extra Credit:

Characters: 150 remaining

Our Story

Nathan, President & CEO

Favorite Superhero:

Iron Man

Random Fact About Me:

I’m in the select group of people who actually enjoy thinking about how to solve warehouse problems.

Tom, CTO

About Me:

I love sabermetrics, e-sports, tacos, and barbecue. I’m married to a wonderful wife and together we have three brilliant daughters, an aggressive cat, and one especially obnoxious dog.

Fun Fact:

My favorite superpower is teleportation.

Andrea, Head of Marketing

.

John, General Manager

Favorite Superhero:

Superman

Random Fact About Me:

Red Devils supporter!

Paul, VP of Technology

Favorite Pastime:

Filling out new hire questionnaires

Random Fact About Me:

I’m 6’4 and I can jump tap a regulation basket ball rim (just barely).

ShipStation

ShipStation is committed to making the lives of every online retailer easier. Our goal is to provide powerful ecommerce shipping tools as great as the products our users sell.

ShipStation History

Co-founded in 2011 by Jason Hodges and Byron Wier, ShipStation has grown quickly but our mission hasn’t changed. We focus on the needs of online sellers and continue to build the best and most efficient shipping software available.

We’re proud to hang our hats in one of the best cities in the south: Austin, Texas. With neighbors like Matthew McConaughey, Sandra Bullock, and Willie Nelson, and (not to mention the fact that Austin is one of the biggest tech hubs in the country), how could we call anywhere else home?

Austin, Texas

Our Product

ShipStation's web-based shipping solution enables online retailers to quickly and easily import, organize, process, and ship their orders. It integrates with over 100 shopping carts, marketplaces, package carriers, and fulfillment services. ShipStation eliminates the need for merchants to login to several different platforms to manage orders; everything they need is in one place. Our software empowers every ecommerce merchant to be exceptionally efficient -- wherever they sell and however they ship.

ShipStation Culture

Benefits & Perks

401(k) with Employer Matching

401(k) with Employer Matching

Employee Stock Purchase Plan

Employee Stock Purchase Plan

Charitable Donation Matching

Charitable Donation Matching

Unlimited PTO & Education Reimbursement

Unlimited PTO & Education Reimbursement

Health, Vision, & Dental Benefits

Health, Vision, & Dental Benefits

Pet Insurance

Pet Insurance

Volunteer Days

Volunteer Days

Catered Lunch Every Wednesday

Catered Lunch Every Wednesday

Company-Sponsored Sports Teams

Company-Sponsored Sports Teams

Monthly Taco Tuesdays

Monthly Taco Tuesdays

Unlimited Healthy Snacks & Drinks

Unlimited Healthy Snacks & Drinks

Weekly Beer Fridays

Weekly Beer Fridays