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Shipping & Fulfillment
After the buy button: How the post-purchase experience becomes your brand
This article shares insights from expert-backed sessions on ecommerce delivery, AI, sustainability, logistics, and more at The Delivery Conference 2026. Watch all of the event sessions on-demand. You made the…
How These 4 Customers Nailed Spring Peak Season Shipping with ShipStation
Four ShipStation customers—a garden bed company, a UK flower farm, a luxury chocolate brand, and a multi-channel wedding jewellery seller—share how they handled very different spring peaks with the same…
The Tariff Refund Portal Is Open—Here’s What Ecommerce Sellers Need to Know
The government's new CAPE portal is open for tariff refund claims—here's who qualifies, how to avoid common filing errors, and what the tariff era means for your international shipping strategy.
The Rise of Delivery Intelligence: A Q&A with Kelly Vincent on the Future of Shipping
Kelly Vincent shares how ShipStation Intelligence represents a shift—from delivery as an operational cost to a driver of business performance, from fragmented tools to connected systems, and from reactive shipping…
No Box No Label Returns: One Easy Way to Improve Your Returns Experience
ShipStation's No Box or Label lets customers return items with a phone barcode—no printer or packaging needed. Available now for ShipStation merchants.
The 6 Hidden Costs of Apparel Returns
Returns remain one of the fastest-growing cost centers in ecommerce logistics. But returns are not just a line item on a balance sheet. They are a system-wide drain on margins,…
International Freight Shipping: Costs and Methods Explained
This guide breaks down ocean vs air freight, FCL vs LCL, and the hidden costs that add up between the quote and the final bill.
A Strategic Guide to Flat Rate Shipping Boxes for Ecommerce
Flat rate shipping boxes are among the most widely used—and often misunderstood—tools in ecommerce fulfillment. They are commonly framed as a way to reduce ecommerce shipping costs. That may be…
ShipStation and X-Cart Q&A: Solving Common Auto Parts Shipping Challenges
Industry leaders often ask how our shipping optimization products solve their specific challenges. To explore this for the automotive sector, we sat down with Brandon Checketts, CEO of X-Cart, an…
Refunds vs. Exchanges: How to Turn Product Returns into a Powerful Retention Tool
Product returns are unavoidable in ecommerce. But how you handle them is what separates a one-time buyer from a lifelong customer. Today, a convenient return policy isn’t a perk; it’s…