Shipping management software that puts orders on autopilot

Ship faster, reduce costs, and stay in control across carriers as volume grows. Automate workflows, compare real-time rates, print labels in bulk, and keep customers informed—all from one data-driven platform.

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driving fulfilment for the uk's small and medium size businesses

Turn shipping into a growth engine

Shipping shouldn’t slow you down. With intelligent workflows and real-time insights, you can reduce manual tasks, rein in shipping costs, and offer flexible delivery options—all from a single, easy-to-use platform.

Cut shipping costs, not corners

Stop guessing at shipping rates. Rate Shopper compares real-time carrier options, applies discounts, and chooses the best service for each order—helping you save money, reduce errors, and ship smarter.

Save time with automated workflows

Repeating the same tasks over and over? ShipStation’s intelligent automation applies rules, presets, and bulk actions to handle workflows in seconds. Your team spends less time clicking and more time getting orders out the door.

Deliver better customer experiences

Give shoppers better visibility with clear shipping options, accurate delivery windows, and real-time tracking. Branded tracking pages and proactive notifications keep customers informed at every step. Centralised order data helps your team deliver consistent, reliable service—turning every shipment into a seamless, on-brand experience.

Helpful Shipping Resources

Browse additional articles, guides, and insights related to shipping and fulfilment. These resources provide practical advice and best practices to support your day-to-day operations.

How to Compare International Shipping Quotes and Calculate Global Carrier Delivery Costs

Here’s a practical guide for comparing international shipping quotes and choosing the right carrier.

Read Story

Solved: The 5 Biggest Shipping Challenges Facing British Ecommerce Businesses Today

Running a successful ecommerce business in Britain today is a constant balancing act. See how ShipStation solves the biggest challenges.

Read Story

Shipstation’s On-Demand UK Masterclasses

From printing your first labels with carriers like Royal Mail and DPD to advanced automations, learn how to scale your Domestic and International shipping operation. Join our local team for a series of deep dives into the ShipStation platform, specifically for UK based ShipStation users.

Watch Masterclasses

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Get instant access to all of our features
Connect to over 400 integrations
See how much our rates can save you on shipping

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Shipping management software FAQ

What is shipping management software?

Shipping management software has everything you need to ship orders. It connects your sales channels and carriers, automates shipping rules, compares rates, prints labels, and manages tracking. Instead of juggling multiple carrier sites and spreadsheets, you manage the entire shipping process from one intelligent platform.

How does ShipStation help small businesses and enterprise operations save on shipping costs?

ShipStation gives businesses access to discounted carrier services and intelligent automation tools that rate shop across carriers. Compare shipping options side by side or let automation select the best shipping rate. You can also reduce shipping errors with ShipStation’s address verification tools.

Can ShipStation handle international shipping and customs?

Yes. ShipStation simplifies international shipping. Generate customs documentation and verify customer addresses in just a couple of clicks. It also supports Delivered Duty Paid (DDP) shipments, making global shipping easier for your team. With ShipStation, international shipping is as seamless as domestic orders for your team.

How does ShipStation improve the customer experience after checkout?

Once an order is placed, ShipStation provides branded tracking pages and real-time notifications. Automated shipping solutions also give accurate delivery estimates so your team can manage expectations and enhance the post-purchase experience. Your support team can see the shipment status right away, answer questions faster, and keep customers updated from warehouse to doorstep. This makes customers happier and more likely to buy from you again.

How does shipping automation work in ShipStation?

ShipStation’s shipping management software lets you turn repeat decisions into automation rules. You can auto-apply services, package types, insurance, and presets based on order weight, destination, tags, or store. This reduces manual clicks, speeds up label creation, and helps your team stay consistent as order volume grows.

Can I use multiple carriers and sales channels in one account?

Yes. ShipStation connects your stores, marketplaces, and shopping carts to top carriers in a single shipping management workspace. You can compare shipping rates, pick the best option for each order, and keep tracking and delivery time information consistent across every channel you sell on. Does ShipStation support branded tracking pages and notifications? Absolutely. You can send customers to a branded tracking page that shows real-time shipment status, delivery time estimates, and your logo and messaging. Automated tracking emails reduce “Where is my order?” tickets and give your customer service and customer support teams the same shipment view your buyers see. Can ShipStation help with returns and customer experience after delivery? Yes. You can manage and automate the end-to-end returns process right in ShipStation. Create return labels, include them with outbound shipments, or generate them when a customer reaches out. Because tracking, shipping, and customer information all live in one place, your team can resolve issues quickly, protect customer satisfaction, and turn returns into a smoother, more predictable workflow. How does ShipStation handle packing slips and shipping documents? ShipStation generates packing slips, labels, and customs forms directly from your orders. You can customize templates, add branding, and print documents in bulk. This keeps paperwork consistent, reduces packing mistakes, and helps your warehouse team move from picking to packing to shipping without switching between multiple systems or spreadsheets.

Can ShipStation help with returns and customer experience after delivery?

Yes. You can manage and automate the end-to-end returns process right in ShipStation. Create return labels, include them with outbound shipments, or generate them when a customer reaches out. Because tracking, shipping, and customer information all live in one place, your team can resolve issues quickly, protect customer satisfaction, and turn returns into a smoother, more predictable workflow.

How does ShipStation handle packing slips and shipping documents?

ShipStation generates packing slips, labels, and customs forms directly from your orders. You can customize templates, add branding, and print documents in bulk. This keeps paperwork consistent, reduces packing mistakes, and helps your warehouse team move from picking to packing to shipping without switching between multiple systems or spreadsheets.