Order management software built to keep every shipment on track

ShipStation centralises all your orders, no matter where they come from. Connect major marketplaces and stores, import CSV files, or create orders manually. For custom systems, use the ShipStation API to push orders directly into your workflow. Automatic imports ensure new orders appear in your queue without manual refreshes, freeing your team to focus on fulfilment instead of tracking down data.

ShipStation standardises order statuses across all stores, so your team always knows what requires attention. Orders move through stages like Awaiting Payment, On Hold, Awaiting Shipment, Pending Fulfilment, Shipped, and Cancelled—mirroring your warehouse workflow. This shared view keeps order management transparent across multiple channels.

Real-world workflows are rarely one box per order. Use Split Ship to divide an order into multiple shipments when items need to ship separately or from different locations. Combine Shipments when multiple orders can ship together. Each shipment maintains its own records, tags, and notifications, while ShipStation still provides accurate tracking to each selling channel.

Order Tags add a flexible layer of organisation to your order management system. Mark orders as high priority, fragile, backorder, requires insurance, or fraud risk. Then filter, sort, and batch process based on those tags. You can even use tags as criteria in automation rules so certain types of orders get different services, packaging, or routes automatically. Every location fulfils orders efficiently.

Stop shipments from being delayed by incorrect addresses. ShipStation validates addresses for supported countries and cross-checks them against official databases to ensure every shipment gets delivered on time. Invalid or incomplete addresses are flagged for correction before labels are printed to reduce carrier errors, returns, and costly delays.

Send accurate shipping options and prices directly to your store’s checkout. With ShipStation, you can configure live, flat, or free rates that are powered by your carrier accounts and tailored to your services. When a customer places an order, ShipStation shows their chosen service as the requested option so your warehouse can fulfil orders in line with what customers expect.

Ensure every team gets their own dashboard. Customise the orders grid with columns, filters, and sorting for operations, customer service, or leadership. Quickly bulk-update orders to correct addresses, adjust shipping services, or apply tags. This flexibility makes ShipStation a true order management solution for the entire organisation.

Spot exceptions early—and act fast. ShipStation order alerts flag opportunities such as combining shipments, low inventory, new product records, or custom automation triggers. You can also create personalised alerts based on your automation rules. So specific scenarios automatically provide clear guidance for your team and help reduce risk while improving efficiency.

Put your order workflow on autopilot. Use rules to send orders to specific warehouses, tag them by product or customer, choose carriers and services, or hold orders for review. Easily enforce policies at scale, automate manual processes, and build consistent fulfilment across all channels.