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Simplify Shopify Shipping and Tracking with our Software Integration
With the Shopify Shipping integration for ShipStation, we help you automate shipping for your Shopify store. Whether you’re an established business or just starting out, Shopify and ShipStation give you the tools and resources you need to succeed.
Why integrate with Shopify?
Shopify is an all-in-one eCommerce platform that powers millions of businesses worldwide. They give you all the tools you need to sell online and if you’re ever missing a feature, chances are it’s already part of Shopify’s large partner network as a part of their stellar app store.
Shopify is here to make the business of selling online easy, beautiful and affordable.
Integration requirements
Connection requirements
How to set up Shipping on Shopify with ShipStation?
How to set up Shipping on Shopify with ShipStation?
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Log in to your Shopify store’s admin site -
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Head over to your ShipStation account -
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Click on the ‘Account Settings’ gear button -
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Click on the ‘Selling Channels’ button on the left hand side -
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Click the ‘Connect a Store or Marketplace’ and search for ‘Shopify’ -
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Copy the Shopify Store’s URL and paste it into ShipStation and click ‘Test Connection’ -
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Then click ‘Finish’ -
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Make sure you install the app and fill out the store information -
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Then click ‘Save Changes’
How do I print Shopify shipping labels using ShipStation?
Once a Shopify order has been imported into our system, you will be able to generate and print a label for that order.
What are the main benefits of using the Shopify integration for ShipStation?
Easy Setup
Connect your Shopify account to ShipStation in seconds and seamlessly sync your product and shipping updates back and forth.
Order Syncing
Gain complete control and insight into all of your orders at every stage of the shipping process, from all of your different selling channels.
Transmit HS Codes
Automatically receive Harmonized Systems (HS) codes alongside your international Shopify orders for simpler global shipping.
Custom Fields
Map special fields such as Fraud Risk and Customer Loyalty (total amount spent, orders placed) into ShipStation’s custom fields and run automation rules based on these fields.
Order Edits
Refunds, cancellations, and line item changes are synced with every import so you avoid shipping out unnecessary orders.
Manage Your Shipping Anywhere
ShipStation is web-based and mobile compatible. No matter where you’re at, we help you get ship done.
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Automatic Shipping Updates
After shipping label creation, ShipStation transmits the Carrier, Tracking Number, and Shipping status back to Shopify and your customer.
Make Multichannel Selling and Shipping a Breeze
Whether you sell on other channels directly or through Shopify, reach more customers and ship orders from marketplaces like Amazon, eBay, and Walmart.
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NEW: In-Cart Delivery Options
Show live shipping rates and delivery timeframes on your Shopify checkout page from all your connected carriers. No more concerns about inaccurate shipping rates.
Additional features
For more information please refer to the Additional Features for the Shopify Integration section in this guide.
Please note that the ‘Send ShipStation rates to Shopify Checkout’ feature is not supported outside of the US.
Send updates to Shopify warehouse locations
Please note this feature is only available on the latest version of the Shopify integration. Notify Shopify when an order’s warehouse location has changed within ShipStation to appropriately deduct inventory from the correct warehouse location.
Connects to Shopify’s Inventory features
ShipStation can display Shopify’s inventory stock count, and will reduce stock from the appropriate inventory location when ShipStation sends the shipment update to Shopify. See Shopify Inventory for more information.
Supports Partial Shipping
If you split a Shopify order in ShipStation, the shipment update we’ll send to Shopify will only include the products within the shipped order.
Supports Shopify POS
ShipStation will import Shopify POS orders as long as they are for a physical product and as long as they require shipping.
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Which carriers can I ship my Shopify orders with?
We enable you to provide a frictionless shipping experience for your customers. By using ShipStation to integrate with Shopify you can ship with the top carriers:
How does Shopify tracking work with ShipStation?
The Shopify integration with ShipStation enables you to sync your tracking information and instantly update tracking information to the selling channel and your customer. You can also track any Shopify orders through ShipStation’s branded tracking pages.
You can also track any Shopify orders through ShipStation’s branded tracking pages.
Troubleshooting tips
What do I do if an order in Shopify is refunded?
We strive to be there for wherever you sell and however you ship, so we’re always working towards having every selling channel solution ever. For the full list of our partners, check out this page.
Why after creating a label has ShipStation only updated the order with tracking information but not marked it as fulfilled?
We strive to be there for wherever you sell and however you ship, so we’re always working towards having every selling channel solution ever. For the full list of our partners, check out this page.
Why is my Shopify order not importing into ShipStation?
This occurs when we create a fulfillment update but we receive an error from Shopify stating that the fulfillment could not be created for one of the following reasons:
- The order is already fulfilled.
- One or more Shopify products in the order are set to use a fulfillment service.
- Your store is using Shopify’s inventory management features, but the Ship From Location used to create the shipping label was not linked to the correct Shopify inventory source, or the product is out of stock. See Shopify Inventory for more information.
We recommend seeing if you can update the order directly in Shopify as we will not be able to update the order as fulfilled.
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