Simplify Shopify Shipping and Tracking with our Software Integration

With the Shopify Shipping integration for ShipStation, we help you automate shipping for your Shopify store. Whether you’re an established business or just starting out, Shopify and ShipStation give you the tools and resources you need to succeed.

Why integrate with Shopify?

Shopify is an all-in-one eCommerce platform that powers millions of businesses worldwide. They give you all the tools you need to sell online and if you’re ever missing a feature, chances are it’s already part of Shopify’s large partner network as a part of their stellar app store.

Shopify is here to make the business of selling online easy, beautiful and affordable.

Integration requirements

How to set up Shipping on Shopify with ShipStation?

How to set up Shipping on Shopify with ShipStation?

  • 1 Log in to your Shopify store’s admin site
  • 2 Head over to your ShipStation account
  • 3 Click on the ‘Account Settings’ gear button
  • 4 Click on the ‘Selling Channels’ button on the left hand side
  • 5 Click the ‘Connect a Store or Marketplace’ and search for ‘Shopify’
  • 6 Copy the Shopify Store’s URL and paste it into ShipStation and click ‘Test Connection’
  • 7 Then click ‘Finish’
  • 8 Make sure you install the app and fill out the store information
  • 9 Then click ‘Save Changes’

How do I print Shopify shipping labels using ShipStation?

Once a Shopify order has been imported into our system, you will be able to generate and print a label for that order.

What are the main benefits of using the Shopify integration for ShipStation?

[Customer Stories Section]

Which carriers can I ship my Shopify orders with?

We enable you to provide a frictionless shipping experience for your customers. 
By using ShipStation to integrate with Shopify you can ship with the top carriers:

How does Shopify tracking work with ShipStation?

The Shopify integration with ShipStation enables you to sync your tracking information and instantly update tracking information to the selling channel and your customer. You can also track any Shopify orders through ShipStation’s branded tracking pages.

You can also track any Shopify orders through ShipStation’s branded tracking pages.


Troubleshooting tips

What do I do if an order in Shopify is refunded?
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We strive to be there for wherever you sell and however you ship, so we’re always working towards having every selling channel solution ever. For the full list of our partners, check out this page.

Why after creating a label has ShipStation only updated the order with tracking information but not marked it as fulfilled?
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We strive to be there for wherever you sell and however you ship, so we’re always working towards having every selling channel solution ever. For the full list of our partners, check out this page.

Why is my Shopify order not importing into ShipStation?
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This occurs when we create a fulfillment update but we receive an error from Shopify stating that the fulfillment could not be created for one of the following reasons:

  • The order is already fulfilled.
  • One or more Shopify products in the order are set to use a fulfillment service.
  • Your store is using Shopify’s inventory management features, but the Ship From Location used to create the shipping label was not linked to the correct Shopify inventory source, or the product is out of stock. See Shopify Inventory for more information.

We recommend seeing if you can update the order directly in Shopify as we will not be able to update the order as fulfilled.

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