Plans that meet your needs
Branded Labels & Packing Slips
E-mail & Community Forum Support
Branded Labels & Packing Slips
E-mail & Community Forum Support
Customized Packing Slips & Branded Labels
Live Chat, E-mail & Community Forum Support
Customized Packing Slips & Branded Labels
Live Chat, E-mail & Community Forum Support
Customized Packing Slips & Branded Labels
Live Chat, E-mail & Community Forum Support
Customized Packing Slips & Branded Labels
Live Chat, Phone Support, Email & Community Forum Support
All prices in USD. Plans subject to applicable taxes, if any.
If you decide to continue past your free trial period and select a paid plan, you will be charged a monthly subscription fee that reflects the plan you select. For your convenience, once you have activated your subscription, your ShipStation service will continue uninterrupted unless you decide to cancel. Your credit card may also be used to pay for postage and optional services. You can cancel online or reach out to [email protected].
No matter what ShipStation plan you choose, you'll get the ability to link up your own Australia Post, Sendle, UPS and DHL accounts, fantastical user support, access to import your chosen selling channel's orders, automation rules, and a crazy amount of time savings from all our features.
*The Starter Plan costs $9/m. but is FREE of charge as long as you have a (free) Sendle account connected to ShipStation. Sendle will waive the monthly fee for a Sendle Premium account (a $10 value), giving you access to their lowest rates, even on ShipStation's free plan. No commitment or cost on either side. Win/win!
Access all ShipStation features for free today and then simply choose a plan at the end of your 30-day trial.
Supported Marketplaces & Shopping Carts
Sell on multiple channels? We can make that process much easier by importing your orders from all the below marketplaces and shopping carts. We’ll even send back the updated order status and tracking numbers for most integrations. We also don’t charge you a fee for selling on multiple selling channels.
| Parameters | Starter | Bronze | Silver | Gold | Platinum | Enterprise |
|---|---|---|---|---|---|---|
| Amazon (US, AU, UK, CA, MX, DE, ES, FR, IT) | ||||||
| eBay | ||||||
| Shopify & Shopify POS | ||||||
| ChannelAdvisor | ||||||
| Bigcommerce | ||||||
| Squarespace | ||||||
| WooCommerce | ||||||
| Stitch Labs | ||||||
| Square | ||||||
| Magento | ||||||
| Miva | ||||||
| Etsy | ||||||
| Big Cartel | ||||||
| Volusion | ||||||
| Choxi (formerly Nomoreack) | ||||||
| Groupon Goods | ||||||
| Newegg & Newegg Business | ||||||
| Storenvy | ||||||
| Yahoo | ||||||
| PayPal | ||||||
| Zen Cart | ||||||
| Brightpearl | ||||||
| X-Cart | ||||||
| OpenCart | ||||||
| 3Dcart | ||||||
| LemonStand | ||||||
| Goodsie | ||||||
| Ecwid | ||||||
| Rakuten (Buy.com) | ||||||
| UltraCart | ||||||
| Wish | ||||||
| Soldsie | ||||||
| PrestaShop | ||||||
| Best Buy Marketplace | ||||||
| Sell on Sears | ||||||
| SparkPay (formerly AmeriCommerce) | ||||||
| Celery | ||||||
| Reverb | ||||||
| MijoShop | ||||||
| CS-Cart | ||||||
| GroopDealz | ||||||
| JANE | ||||||
| OpenSky | ||||||
| TradeGecko | ||||||
| StageBloc | ||||||
| FoxyCart | ||||||
| Sellbrite | ||||||
| Bonanza | ||||||
| Highwire | ||||||
| Vault |
Fulfillment & Shipping Carriers
| Parameters | Starter | Bronze | Silver | Gold | Platinum | Enterprise |
|---|---|---|---|---|---|---|
| UPS | ||||||
| FedEx | ||||||
| DHL Express | ||||||
| USPS via Stamps.com | ||||||
| Fulfillment by Amazon (FBA) | ||||||
| DHL Global Mail | ||||||
| OnTrac | ||||||
| Canada Post | ||||||
| Shipwire | ||||||
| Asendia | ||||||
| Globegistics | ||||||
| LSO | ||||||
| Newgistics |
Fulfillment & Shipping Carriers
| Parameters | Starter | Bronze | Silver | Gold | Platinum | Enterprise |
|---|---|---|---|---|---|---|
| Australia Post | ||||||
| Fulfillment By Amazon | ||||||
| Shipwire |
Automation
We’re here to save you time and help speed up your current shipping & fulfillment processes. Here are the features that will do just that.
| Parameters | Starter | Bronze | Silver | Gold | Platinum | Enterprise |
|---|---|---|---|---|---|---|
| Print labels in batch | ||||||
| Print packing slips in batch (in line or separate from labels) | ||||||
| Create rules to automate processes on order import | ||||||
| Filtering and tagging of orders | ||||||
| Product-specific shipping settings | ||||||
| Shipping Presets | ||||||
| Service Mappings | ||||||
| Automatic shipping confirmation e-mail to customers | ||||||
| Automatic feedback submission for eBay | ||||||
| Automatic return label inclusion |
Customization
We know that putting your brand out there is important, which is why we have features to make your packing slips, labels and e-mails look and feel just how you like them.
| Parameters | Starter | Bronze | Silver | Gold | Platinum | Enterprise |
|---|---|---|---|---|---|---|
| Branded shipping labels and packing slips | ||||||
| Customized confirmation e-mails | ||||||
| Custom return e-mail messages | ||||||
| Customized label messages (up to 3) | ||||||
| Customized packing slips |
Order Management
We give you the best tools to efficiently manage your orders, so instead of struggling to find something, you can just ship it out instead.
| Parameters | Starter | Bronze | Silver | Gold | Platinum | Enterprise |
|---|---|---|---|---|---|---|
| Inventory Management | ||||||
| Consolidated order view | ||||||
| Order, product, and customer search | ||||||
| Manual addition of orders | ||||||
| Put orders on hold until a future date | ||||||
| Support for weighing via a USB scale | ||||||
| Combine and split orders | ||||||
| Product pictures for easy picking | ||||||
| API access | ||||||
| Order import via CSV | ||||||
| Scout topShelf* | ||||||
| Finale Inventory | ||||||
| SkuVault | ||||||
| SellerActive | ||||||
| Cloud Cart Connector integration (QuickBooks) | ||||||
| SoftCookies integration (QuickBooks) | ||||||
| BackerKit |
Printing & Shipping
All the features you need to print and ship out your orders quickly and easily!
| Parameters | Starter | Bronze | Silver | Gold | Platinum | Enterprise |
|---|---|---|---|---|---|---|
| Automatically send tracking data back to your marketplace | ||||||
| Support for both thermal (4" x 6") and desktop printers (8.5" x 11") | ||||||
| Print directly to your printer through ShipStation Connect | ||||||
| Free Delivery Confirmation for Priority & Priority Express | ||||||
| Generate USPS SCAN forms | ||||||
| Generate FedEx Ground Manifests | ||||||
| Discounted Shipping Insurance | ||||||
| Pre-filled international customs forms | ||||||
| Real-time rate comparisons | ||||||
| Live shipment tracking updates |
Reporting
Get information about your orders and shipping to help you make the best decisions possible about your business.
| Parameters | Starter | Bronze | Silver | Gold | Platinum | Enterprise |
|---|---|---|---|---|---|---|
| Weekly Digest E-mail | ||||||
| Daily Shipping Manifest | ||||||
| Shipping Cost Analysis | ||||||
| Destination Country Analysis | ||||||
| Order Summary Report | ||||||
| Item Demand Summary | ||||||
| Pick List Report | ||||||
| User Activity Report |
Administrative Controls
Every business has its security needs, and we don’t believe in locking that down in plan structures. All our plans get administrative controls and security features so your users can see just what you want them to see and nothing more.
| Parameters | Starter | Bronze | Silver | Gold | Platinum | Enterprise |
|---|---|---|---|---|---|---|
| User permissions | ||||||
| User auditing | ||||||
| Restrict users to only see assigned orders | ||||||
| Approve specific computers that users can login with |
Add Additional Users
Want to add additional users but don’t have the shipping volume to justify a higher level plan? That’s no problem thanks to our Add a User feature.
| Parameters | Starter | Bronze | Silver | Gold | Platinum | Enterprise |
|---|---|---|---|---|---|---|
| Add a user - $5 per month |
Common Questions
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Our Promise
If you’re not satisfied, for any reason, within 90 days you get a full refund – No questions asked (other than how we could have provided better features or service to fit your business).
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What marketplaces and shopping carts do you support?
We strive to be there for wherever you sell and however you ship, so we’re always working towards having every selling channel solution ever. For the full list of our partners, check out this page.
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What is the fee to connect extra selling channels?
Nothing. Zero. Zilch. Nada. Our mission is to make you efficient at fulfilling your orders – wherever you sell. We don’t think it’s right to charge you more if you want to use multiple selling channels to grow your sales. The only time you would see an additional fee is if the selling channel you want to connect is a Premium Integration.
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What type of support do you offer?
We offer free support to all of our subscribers via our e-mail help desk, live webinars, and extensive knowledge base. Silver plans and up also get live chat support. Our techs are available during local business hours, and we’re always monitoring ShipStation for any emergency issues. You can view our entire support policy here.
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What counts as a shipment?
Any shipping label that is generated through ShipStation (including return labels), any external fulfillment (like FBA), or “mark as shipped” order processed through ShipStation is considered a single shipment. Reprinting a prior shipping label is not counted as an additional shipment, but re-shipping an order (as in, generating a new label) is counted.
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Are there any other fees?
We won’t charge you any additional fees outside of the subscription cost, except in the case of Premium Integrations. Also, please note that you are responsible for the cost of your postage and insurance. For prepaid postage (from USPS), you can setup certain auto-refill amounts. For all the post-billed postage (from FedEx, UPS, etc.), you’ll be billed just like you always have been.
We won’t charge you any additional fees outside of the subscription cost, except in the case of Premium Integrations. Also, please note that you are responsible for the cost of your postage and insurance. For prepaid postage (from USPS), you can setup certain auto-refill amounts. For all the post-billed postage (from FedEx), you’ll be billed just like you always have been.
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Can I change my plan?
Sure thing! It’s easy to change your account’s plan to a different one. We’ll be there if you have a sudden influx of orders and need to ship more than what your previous plan allowed. (In case you have a downturn, that’s no problem, either; we’ll be there.)
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Can I cancel my account at any time?
Absolutely! Once you sign into the app, you can cancel your account by going into the settings and going to your subscription plan. We’ll be sad to see you go!
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When will I be charged?
We will not charge you a dime unless you upgrade your subscription. If you need to purchase insurance or postage, we’ll collect billing information then for those partners. If you want to upgrade to a ShipStation subscription, we’ll bill you at the end of your 30-day free trial for the plan that you choose.
Questions?
Let’s talk! We’ll be happy to answer any questions that you have about our product or pricing.