ShipStation ♥ BigCommerce

BigCommerce was built to help you sell more, with built-in marketing tools and handy features like inventory control. We’re here to help you after the order takes place: from customer communication to creating the label to making return labels. Not a BigCommerce customer just yet? Learn more about BigCommerce and start a free trial today. Spend less time shipping and more time selling by connecting your BigCommerce store to ShipStation for shipping and order fulfillment.

Features We Support

Product Information Import
We import product pictures, options, warehouse locations, and more for your BigCommerce orders

Requested Shipping Service
We’ll show whatever shipping service your customer requests in ShipStation so you can ship out their order with their requested speed

Order & Staff Notes
If you or your customers write notes for an order, we’ll show it in ShipStation

Support for Multi-Package Orders
If you ship out more than one box for an order, we’ll transmit all of the tracking numbers back to BigCommerce

ShipStation allows you to create multiple warehouses (ship from origins) that display on your shipping labels.

Email and Invoice Customization
Customize the shipping emails and invoices that go out to your customer using ShipStation.

Tracking Updates
Once a label is created, ShipStation will send the tracking information and shipping status update back to BigCommerce.

Advanced Reporting
Get great insights on your BigCommerce sales with top product reports, shipping cost reports, and much more.

About BigCommerce

BigCommerce is the leading ecommerce platform for fast-growing and mid-market brands. According to analysis conducted by market research firm Ipsos, online stores built on BigCommerce grow approximately twice as fast as the ecommerce industry average. BigCommerce’s cloud-based platform enables merchants such as Dorco, Gibson, Martha Stewart, Saint Heron and Travelpro to cost-effectively grow their businesses with more traffic, higher conversion and superior performance. BigCommerce supports clients from its headquarters in Austin, Texas, and offices in San Francisco and Sydney.

Case Study: Austin Bazaar Music


Austin Bazaar Music built their online shop on BigCommerce and ships with ShipStation because they work so well together. Owner Suman Singh says, “If you’re selling online, there’s a lot of tools available. You don’t need to recreate all of them or any of them.” Read the full Austin Bazaar case study.

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