BigCommerce
ShipStation ♥ BigCommerce
BigCommerce was built to help you sell more, with built-in marketing tools and handy features like inventory control. They are here to help you after the order takes place: from customer communication to creating the label to making return labels. Not a BigCommerce customer just yet? Learn more about BigCommerce and start a free trial today. Spend less time shipping and more time selling by connecting your BigCommerce store to ShipStation for shipping and order fulfillment.
Features We Support
Product Information Import
BigCommerce imports product pictures, options, warehouse locations, and more for your BigCommerce orders.
Requested Shipping Service
Customer requested shipping services show in ShipStation so you can ship out their order with their requested speed.
Order & Staff Notes
If you or your customers write notes for an order, it will show up in ShipStation.
Support for Multi-Package Orders
If you ship out more than one box for an order, we will transmit all of the tracking numbers back to BigCommerce.
Multi-Warehouse
ShipStation allows you to create multiple warehouses (ship from origins) that display on your shipping labels.
Email and Invoice Customization
Customize the shipping emails and invoices that go out to your customers.
Tracking Updates
Once a label is created, ShipStation will send the tracking information and shipping status update back to BigCommerce.
In-Cart Delivery Options
Show live shipping rates at checkout, adjust the rates to charge customers, and show delivery timeframes all in one place.
Advanced Reporting
Get great insights on your BigCommerce sales with top product reports, shipping cost reports, and much more.
About BigCommerce
BigCommerce is the leading ecommerce platform for fast-growing and mid-market brands. According to analysis conducted by market research firm Ipsos, online stores built on BigCommerce grow approximately twice as fast as the ecommerce industry average. BigCommerce’s cloud-based platform enables merchants such as Dorco, Gibson, Martha Stewart, Saint Heron and Travelpro to cost-effectively grow their businesses with more traffic, higher conversion and superior performance. BigCommerce supports clients from its headquarters in Austin, Texas, and offices in San Francisco and Sydney.
Case Study: Austin Bazaar Music
Austin Bazaar Music built their online shop on BigCommerce and ships with ShipStation because they work so well together. Owner Suman Singh says, “If you’re selling online, there’s a lot of tools available. You don’t need to recreate all of them or any of them.” Read the full Austin Bazaar case study.