Gorgias enables merchants to manage all their customer service on Facebook, email, and chat in a unified platform integrated with Shopify.
Gorgias helps ecommerce merchants turn their customer support into a profit center. They enable merchants to manage all their customer service on Facebook, email, and chat, in a unified platform integrated with Shopify. Over 5000 brands including Steve Madden, MVMT, and Timbuk2 use Gorgias to drive revenue and increase the efficiency of their support team.
All in one: With Gorgias, you can see all your customer information in one place. Such as conversation history or Shopify orders.
Revenue from support: Track revenue generated by your support team and offset 50% of the cost of your support.
Automated support: Automate up to 30% of your tickets, with questions like “Where is my order?”.
Gorgias brings the customer experience to a new level, while ShipStation improves the merchant experience, facilitating shipping and fulfillment aspects. As partners, we deliver top of the line ecommerce projects.