Re:amaze is a helpdesk ticketing, live chat, chatbot, push notifications, and FAQ help center platform designed for ecommerce businesses. Unify and even automate all of your communication channels such as email, social media, SMS, and VOIP so you can boost customer support efficiency and customer happiness. Happier customers mean more sales!
- Improve Support Efficiency – Unify your customer messages into one shared inbox.
- Give Support Context – Sync customer data across all communications from a variety of apps.
- Increase Sales – Use automated tools to boost customer engagement for cross-sells, up-sells, and all sales opportunities.
- Save Money – Re:amaze replaces multiple tools for a fraction of the cost.
SHIPSTATION ♥ RE:AMAZE
Re:amaze’s integration with ShipStation allows support agents and teams instant access to customers’ shipping details such as dates and tracking numbers. Having easy access to ShipStation data across multiple channels beyond just email will improve support team efficiency and accuracy.