Offer great customer support through multiple channels in a unified shared inbox while increasing sales using live chat, chatbots, and push campaigns.
Re:amaze is a helpdesk ticketing, live chat, chatbot, push notifications, and FAQ help center platform designed for ecommerce businesses. Unify and even automate all of your communication channels such as email, social media, SMS, and VOIP so you can boost customer support efficiency and customer happiness. Happier customers mean more sales!
Re:amaze’s integration with ShipStation allows support agents and teams instant access to customers’ shipping details such as dates and tracking numbers. Having easy access to ShipStation data across multiple channels beyond just email will improve support team efficiency and accuracy.