Zendesk

Zendesk’s powerful customer service and engagement platform scales to meet the needs of any business. Zendesk offers support to businesses across a multitude of industries.

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Why integrate with Zendesk?

The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

Benefits of using Zendesk and ShipStation

Full Omnichannel Support

Zendesk offers an end-to-end product suite including email helpdesk, live chat, knowledge base, voice support, and much more.

Apps Marketplace

Over 700+ apps connected to Zendesk to make your customer experience team more successful.

APIs and SDKs

Brands can easily embed the Zendesk experience in their digital properties (both mobile apps websites) and integrate Zendesk to internal systems or homegrown applications easily and cleanly.

Reporting

Zendesk reporting ensures that customer service teams have all the data from when a customer conversation starts to when an NPS score comes in on the experience. This robust reporting powers insights that allows your customer experience team to go from “cost center” to “value creators.”

Machine Learning

Zendesk has a rich data model from our billions of customer interactions throughout our history. These training models enable Zendesk to build customer-centric solutions such as Satisfaction Prediction and AnswerBot.

Free Phone Email Tech Support

Team Zenventory is proud to be based in the “Silicon Desert” of Phoenix, AZ. Friendly experts are standing by to assist in making your e-commerce dreams come true.