Watch Innovation Delivered
Missed the live event? Catch 40+ speakers across 20+ sessions sharing practical insights, product previews, and strategies you can use now.
Effortless returns and exchanges
Turn returns into revenue with effortless exchanges, a branded customer portal, and centralized tools that cut manual work and unify returns across every channel.
New features that fuel growth
Power growth at every stage of fulfillment. Our enhanced tools for inventory, returns, and analytics help you scale smarter—from order to outcome.
Who We Help
use cases
Products
Core Features
Featured Integrations
Integrations
Resources
Help Center
Dandelion Chocolate is bringing the “small batch” mentality some associate with coffee and liquor to another favorite: chocolate. They only use two ingredients: cacao and sugar, to create their confections, so the flavor of the bean shines in every bite.
Todd (my co-founder) and I didn’t set out to start a chocolate factory… instead, we were just tinkering in a garage and thought, “wouldn’t it be fun to see if we could make chocolate?” We cobbled together a few pieces of equipment, scrounged around to find some cocoa beans, and started doing all kinds of chocolate experiments. Because we were working with such small batches (as small as 500g—for reference, a Hershey’s chocolate bar is 43g), we could try lots of different things and, over time, we started developing chocolate that we really loved! Chocolate is ubiquitous and yet it has an amazing story that is mostly untold. We decided we wanted to create a space in San Francisco where someone could come in, learn about chocolate, see it being made, and taste it as bars, hot chocolate, and even fresh pastries.
My personal favorite is our chocolate from Madagascar, both because of its wonderfully fruity flavor (even though it’s just cocoa beans and sugar) and because I had a chance to visit the farm a few years ago.
Without ShipStation, we wouldn’t be able to keep up with online orders. We used to copy & paste address information from our internal ordering system into various shipping providers. That worked fine when we just had a few orders. As orders starting ramping up, though, that was time consuming and, worse, error prone. Fortunately, we found ShipStation just as our orders were spiking; we wouldn’t have made it through the 2012 holiday season without ShipStation!
The essential feature is integration into the various other tools we use (currently PayPal and StitchLabs). That was so important that we picked some of those tools (and have evaluated future tools) based on ShipStation compatibility. Beyond that, making it simple to ship large numbers of orders without much overhead is critical to us as a small business (we love the hotkeys!). I also feel a lot safer about customer orders because of all of the tracking and record keeping.
Without ShipStation, we wouldn't be able to keep up with online orders.