Breakfast & Talk: Creating a frictionless end-to-end customer experience

Figures show online shopping has surged more than 120% due to coronavirus, meaning customer experience has never been more important to your business, but that doesn’t mean it is easy. Fortunately for you, Big Commerce, the world’s leading customer experience and e-commerce experts, and ShipStation are here today, to show you how leveraging technology can drive brand loyalty through seamless customer experience!

 

Overview

The first thing prospective customers see is the experience had by others. Retailers are not only defined by their product but are differentiated by the service they provide. Building strong customer loyalty through excellent customer experience is the key for a successful business to grow their client base, and stand out from the competition. In this webinar, our experts will give you these keys to offer the experience the customers deserve.

Summary

In this webinar, our speakers will go over the following topics:

  • Big Commerce will discuss how to optimise your product pages for maximum conversion
  • ShipStation will explain how to streamline the order management and delivery process

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Meet Our Guests

Iris Schiefer

Technology Partnerships Manager EMEA, Big Commerce

Mike Hayers, ShipStation

UK Country Manager, ShipStation
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