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Universal package tracking that keeps every order in view
Improve the post-purchase experience with universal tracking in the same dashboard where you import orders, buy labels, and automate decisions—so you don’t have to jump between tools. Track shipments across carriers, send branded updates, and cut down on “Where’s my order?” messages. Plus, compare rates across 200+ carriers to keep costs in check—all without adding staff or extra software.
Connected to the platforms that power your business
Multi-carrier tracking that protects your time and your brand
Stop chasing scans and copying tracking numbers into emails. ShipStation gives you one view for every shipment, plus customer-facing tracking that captures your brand identity. Your team moves faster. Your buyers stay informed.
Centralized tracking visibility for every channel
When orders come from multiple order sources and marketplaces, Amazon, and eBay, tracking can get messy. ShipStation pulls order and shipment data into one place, so you have centralized tracking visibility across stores, warehouses, and teams. You’ll spot exceptions sooner and answer questions with confidence.
Branded updates that reduce support tickets
Your customer doesn’t care which carrier is handling the last mile. They want clear progress that allows them to track their shipment every step of the way. ShipStation helps you deliver that with branded tracking pages, emails, and messages that have your custom branding added. The best part, it takes no time to set up. Fewer “WISMO” pings. More trust after checkout.
Faster workflows with automation you control
Tracking is part of fulfillment, not a separate chore. Use advanced settings to apply your branding, automate email communications, and amplify the post-purchase experience with fewer clicks. Your team stays in flow, even during peak days. Your customers stay informed, leading to deeper loyalty and repeat business.
Shipment tracking software built for real shipping days
Track packages from all carriers in one place
Get universal package tracking across carriers, with automatic status updates. ShipStation automatically integrates tracking into your workflow. Track packages from all carriers in one place and use analytics to identify delivery issues and which carriers are performing better than others. Find problems quickly and provide solutions to your customers to ensure they become repeat purchasers
Branded tracking pages for customers
Branded tracking pages help you own the post-purchase moment. Add your logo and brand details so customers know they’re in the right place. With proactive, real-time status updates, you keep buyers informed as their shipment moves—reducing “Where’s my order?” messages and creating more opportunities for repeat visits.
Automated shipping notifications with real-time tracking updates
Automated shipping notifications keep customers in the loop without extra effort from your team. Turn on alerts that match your store voice and timing, and send updates as tracking changes. You get real time tracking updates for shipments when carriers provide new scan events. That means fewer manual emails, fewer missed questions, and a smoother delivery experience.
Global package tracking for multi-channel growth
Selling beyond your home state or shipping to new countries? ShipStation supports major carriers like UPS®, USPS®, FedEx®, DHL Express, and GlobalPost™ so you can build global package tracking into your standard process. Use global package tracking solutions that fit DTC, B2B, and fulfillment-light 3PL workflows. Connect multiple carrier accounts if you need separate billing, warehouses, or negotiated rates.
