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Flexible plans for every stage of growth
30-day free trial
No credit card required
Cancel anytime
Starter
Perfect for small businesses to set up and manage their shipping operation.
Everything in Free, plus:
- 3 users
- Unlimited store connections
- Automated rate shopping
- Return labels
- Basic automations
- Reporting
- Email support
Standard
Designed for businesses needing more advanced capabilities that scale.
Everything in Starter, plus:
- 10 users
- Unlimited automations
- Combine and auto-split orders
- Bring your existing carrier accounts
- Returns and Exchanges
- Basic warehouse management
- Shipping API
- Phone support
Premium
Built for larger businesses managing complex shipping and logistics.
Everything in Standard, plus:
- 15 users
- Advanced Inventory Management (scan to receive, purchase orders, forecasting)
- Advanced Warehouse Management (pick to tote)
- Custom Analytics (edit, schedule, alert)
- Auto-Routing
- Cubiscan
- Open Database Connectivity (ODBC)
- Dedicated implementation
** All prices listed are inclusive of GST **
Order Management
Shipping
Returns
Tracking
Automation
Scale
Analytics
Inventory Management
Warehouse Management
Support
Add-Ons (à la carte)
Other Integrations
Returns and Exchanges
Create a seamless customer experience that helps you recapture revenue.
Inventory Management
Centralise and manage your inventory with reliable tracking and updates.
Warehouse Management
Pick and pack faster and more accurately with a streamlined warehouse workflow.
Advanced Automations
Save time, reduce errors, and keep orders moving, automatically.
Order Management
Combine and split orders, auto-route packages, and more.
Advanced Customisation
Let your brand shine with branded tracking slips and custom shipping labels.
Customise your plan with add-on features
Dropshipping
Invite multiple vendors to connect their ShipStation accounts to yours as fulfilment providers.
3PL
Save costs by outsourcing logistics operations and avoiding high warehouse maintenance fees.
Fulfilment
ShipStation integrates directly with multiple fulfilment providers to help mange all your shipping needs.
Delivering results for 130,000+ brands
4.9 rating 67 reviews
4.6 rating 897 reviews
4.3 rating 531 reviews
Frequently Asked Questions
What if I’m not satisfied with ShipStation?
If you’re not satisfied, for any reason, within 90 days you get a full refund — No questions asked (other than how we could have provided better features or service to fit your business).
What marketplaces and shopping carts do you support?
We strive to be there for wherever you sell and however you ship, so we’re always working towards having every selling channel solution ever. For the full list of our partners, check out this page.
What is the fee to connect extra selling channels?
Nothing. Zero. Zilch. Nada. Our mission is to make you efficient at fulfilling your orders – wherever you sell. We don’t think it’s right to charge you more if you want to use multiple selling channels to grow your sales. The only time you would see an additional fee is if the selling channel you want to connect is a Premium Integration.
What type of support do you offer?
- We offer free support options for each plan level:
- Free Plan: Chatbot support
- Starter Plan: Email and chat support
- Standard Plan: Email, chat, and phone support
- Premium Plan: Dedicated account management
What counts as a shipment?
Any shipping label that is generated through ShipStation (including return labels), any external fulfillment (like FBA), or “mark as shipped” order processed through ShipStation is considered a single shipment. Reprinting a prior shipping label is not counted as an additional shipment, but re-shipping an order (as in, generating a new label) is counted.
Are there any other fees?
We won’t charge you any additional fees outside of the subscription cost, unless you are adding additional users or accessing certain add-ons. Please note that you also are responsible for the cost of your postage and insurance. For prepaid postage (from USPS), you can set up certain auto-refill amounts. For all the post-billed postage (from FedEx, UPS, etc.), you’ll be billed just like you always have been.
Can I change my plan?
Sure thing! It’s easy to change your account’s plan to a different one if you want access to features not included in your plan. You can upgrade from within ShipStation at any time. We also make it easy to increase your shipping volume tier within your specified plan if your volume needs increase or decrease. Should your needs change, you can always downgrade your plan at any time, as well. Downgrades will be effective at the start of the next billing cycle.
Can I cancel my account at any time?
Absolutely! Once you sign into the app, you can cancel your account by going into the settings and going to your subscription plan, or reach out to [email protected]. We’ll be sad to see you go!
When will I be charged?
If you sign up for a free trial, we will not charge you a dime unless you upgrade your subscription to a paid plan level. If you need to purchase insurance or postage, we’ll collect billing information to pay for services provided by those partners. If you want to upgrade to a ShipStation subscription, we’ll bill you at the end of your 30-day free trial for the plan that you choose. Plans are charged for the following month of service.
Can I use ShipStation with my own carrier accounts?
Yes. ShipStation supports bring-your-own-carrier connections, plus access to discounted rate options. That combination helps you compare services and choose what fits each shipment.