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Flexible plans for every stage of growth
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Free
Ideal for quick label printing and basic shipping
Starter
Perfect for small businesses to set up and manage their shipping operation.
Everything in Free, plus:
- 3 users
- Unlimited store connections
- Automated rate shopping
- Return labels
- Basic automations
- Reporting
- Email support
Standard
Designed for businesses needing more advanced capabilities that scale.
Everything in Starter, plus:
- 10 users
- Unlimited automations
- Combine and auto-split orders
- Bring your existing carrier accounts
- Returns and Exchanges
- Basic warehouse management
- Shipping API
- Phone support
Premium
Built for larger businesses managing complex shipping and logistics.
Everything in Standard, plus:
- 15 users
- Advanced Inventory Management (scan to receive, purchase orders, forecasting)
- Advanced Warehouse Management (pick to tote)
- Custom Analytics (edit, schedule, alert)
- Auto-Routing
- Cubiscan
- Open Database Connectivity (ODBC)
- Dedicated onboarding
Order Management
Shipping
Returns
Tracking
Automation
Scale
Analytics
Inventory Management
Warehouse Management
Support
Add-Ons (à la carte)
Other Integrations
Returns and Exchanges
Create a seamless customer experience that helps you recapture revenue.
Inventory Management
Centralize and manage your inventory with reliable tracking and updates.
Warehouse Management
Pick and pack faster and more accurately with a streamlined warehouse workflow.
Advanced Automations
Save time, reduce errors, and keep orders moving, automatically.
Order Management
Combine and split orders, auto-route packages, and more.
Advanced Customization
Let your brand shine with branded tracking slips and custom shipping labels.
Customize your plan with add-on features
Dropshipping
Invite multiple vendors to connect their ShipStation accounts to yours as fulfillment providers.
3PL
Save costs by outsourcing logistics operations and avoiding high warehouse maintenance fees.
Fulfillment
ShipStation integrates directly with multiple fulfillment providers to help mange all your shipping needs.
Delivering results for 130,000+ brands
4.9 rating 67 reviews
4.6 rating 897 reviews
4.3 rating 531 reviews
Frequently Asked Questions
What if I’m not satisfied with ShipStation?
If you’re not satisfied, for any reason, within 90 days you get a full refund — No questions asked (other than how we could have provided better features or service to fit your business).
What marketplaces and shopping carts do you support?
We strive to be there for wherever you sell and however you ship, so we’re always working towards having every selling channel solution ever. For the full list of our partners, check out this page.
What is the fee to connect extra selling channels?
Nothing. Zero. Zilch. Nada. Our mission is to make you efficient at fulfilling your orders – wherever you sell. We don’t think it’s right to charge you more if you want to use multiple selling channels to grow your sales. The only time you would see an additional fee is if the selling channel you want to connect is a Premium Integration.
What type of support do you offer?
We offer free support options for each plan level:
Free Plan: Chatbot supportStarter Plan: Email and chat support
Standard Plan: Email, chat, and phone supportPremium Plan: Dedicated account management
You can view our entire support policy here.
What counts as a shipment?
Any shipping label that is generated through ShipStation (including return labels), any external fulfillment (like FBA), or “mark as shipped” order processed through ShipStation is considered a single shipment. Reprinting a prior shipping label is not counted as an additional shipment, but re-shipping an order (as in, generating a new label) is counted.
Are there any other fees?
We won’t charge you any additional fees outside of the subscription cost, unless you are adding additional users or accessing certain add-ons. You will, however, be responsible for your postage and insurance costs. For prepaid postage, you can set up specific auto-refill amounts. You’ll be billed just like you always have been for all the post-billed postage.
Please note: plans with a registration date before November 18, 2025, may incur additional fees to connect carriers. Please see this help article for more information on fees associated with older plans.
Can I change my plan?
Sure thing! It’s easy to change your account’s plan to a different one. We’ll be there if you have a sudden influx of orders and need to ship more than what your previous plan allowed. (In case you have a downturn, that’s no problem, either; we’ll be there.)
Can I cancel my account at any time?
Absolutely! Once you sign into the app, you can cancel your account by going into the settings and going to your subscription plan, or reach out to [email protected]. We’ll be sad to see you go!
When will I be charged?
We will not charge you a dime unless you upgrade your subscription. If you need to purchase insurance or postage, we’ll collect billing information then for those partners. If you want to upgrade to a ShipStation subscription, we’ll bill you at the end of your 30-day free trial for the plan that you choose.
Can I bring my own carrier accounts?
Yes, you are able to connect your own carrier accounts within ShipStation if you are on a Standard or Premium plan.
If you are on a Free or Starter plan, you will be able to use the pre-negotiated shipping rates provided by ShipStation Carriers.
Please note: plans with a registration date before November 18, 2025, may incur additional fees to connect carriers. Please see this help article for more information on fees associated with older plans.