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APG eCommerce Solutions

A positive delivery experience for the retailer and your end consumers.

Offering a unique delivery experience that combines our last-mile capabilities with a strong partnership network of final mile operators.




 

APG, fully owned by Australia Post, are passionate about the full end to end delivery experience. We are able to offer tiered delivery solutions for retailers opening up key international markets and diversifying into new ones.

Offering a unique delivery experience that combines our last-mile capabilities with a strong partnership network of final mile operators and best-in-class eCommerce delivery companies. Beginning with the retailer right through to the end consumer, ensuring it is a positive experience for everyone.

 

Features/Benefits

  • Cost Effective, Timely & Reliable Delivery
    • Consumers expect timely delivery of their parcels. APG offer reliable shipping options that are cost effective. APG are transparent with providing visibility, allowing consumers to see where the parcel is at all times, reducing the impact of WISMOs. APG’s agnostic features gives the best options balancing cost and quality of service to ensure the overall delivery experience is a positive one!
  • Real-Time Tracking
    • Providing customers and consumers with real-time tracking information allowing them to monitor the status and location of their parcels. This feature enhances transparency and helps manage customer expectations.
  • Multiple Delivery Options
    • Offering various delivery options, such as standard shipping, returns and postal caters to different customer preferences and urgency levels
  • Customer Support
    • Responsive and helpful customer support is crucial for addressing enquiries, resolving issues, and providing assistance throughout the delivery process. This may include phone support, email support, and self-service options. As well as dedicated Account Manager assistance, helping to advise you through all the complexities that delivering cross border can present. Allowing for you to grow and develop globally with full support helping you every step of the way!
  • Flexibility and Customisation
    • Able to work with customers to understand their reporting needs, offering bespoke options to allow for full transparence with the delivery journey. Customised portal allowing for self service for all enquires.

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