Smarter order fulfilment software built for growth

Pull customer orders from your ecommerce platforms, marketplaces, and offline sales channels into one dashboard. ShipStation gives you a complete view of what needs to ship today, what’s on backorder, and what’s ready to pack. Filter, tag, and batch process orders so your team can move through the order fulfilment process with confidence and fewer clicks.

ShipStation uses powerful automation to standardise your order processing so you can spend time doing more important tasks. Create rules to pick the right service, set presets, apply insurance, and trigger customer notifications. As your volume grows, automation keeps your fulfilment software efficient. It reduces manual data entry and minimises errors that lead to costly reships or support tickets.

Stay ahead of stockouts and overselling with inventory management tools that sync with your stores and warehouses. See real-time inventory levels by product and location, allocate stock to priority sales channels, and track what’s reserved, available, or awaiting restock. Keep your fulfilment centre operations aligned with what customers see online.

Get instant access to top carriers like Australia Post, Aramex & Couriers Please, plus pre-negotiated discounts you won’t find on your own. Connect your existing carrier accounts or use ShipStation rates, then print labels in batches to move orders out faster while keeping shipping costs down.

Turn your warehouse management into a predictable, repeatable machine. Use pick lists, packing slips, and scan-based workflows to reduce packing errors and keep aisles clear. Assign orders by workstation or location. Support multiple fulfilment centres. Standardise how every team member moves from picking to packing to label printing.

Stop guessing which shipping service to use. ShipStation automatically compares real-time rates across carriers and applies rules you set—like cheapest, fastest, or best value—to select the right service for every order. Once configured, rate shopping runs in the background, reducing costs at scale and ensuring consistent delivery decisions without manual work.

ShipStation automatically shares tracking details with your customers and sales channels so every touchpoint is up to date. Send branded tracking emails, surface tracking pages that match your store experience, and keep customers updated when shipments are created, out for delivery, or delayed. Fewer “Where is my order?” questions mean more time for high-value work.

Use ShipStation to simplify returns without creating extra work for your team. Generate return labels, set return rules by product or order type, and send customers clear instructions. Visibility into return statuses means your teams can coordinate more quickly on refunds, exchanges, and restocking to keep customers coming back.

Turn data into smarter decisions. Reports find trends in shipping rates, carrier performance, delivery times, and order processing volume so you can improve operations. See which sales channels drive the most profitable orders, where delays occur, and how changes in packaging or service levels impact margin and customer satisfaction.

Streamline fulfilment across all your sales channels with ShipStation. Pull in orders from carts, marketplaces, and custom platforms, then ship through hundreds of top carriers using over 400 integrations. All from a single, centralised login.

Build your own order fulfilment solution on top of the ShipStation API. Connect custom systems, sync data with your ERP or warehouse management tools, or create specialised order processing rules. Developers can use the API to push and pull orders, update statuses, and integrate real time inventory across your internal tools and external sales channels.