Ecommerce trends

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At Innovation Delivered 2026, ShipStation brought together founders, operators, analysts, practitioners, and other industry experts to discuss the state of ecommerce delivery. The conversations didn't disappoint. These quotes from the…

Not every "best practice" survives contact with real operational data. At ShipStation's Innovation Delivered, a room full of ecommerce leaders debated five of the industry's most stubborn delivery myths, covering…

Free shipping isn't the differentiator it used to be. Here are the ecommerce shipping trends smart sellers are watching—and acting on—right now.

New survey data from 500 UK and US fans reveals the trust gap at the heart of sports merchandise fulfillment—and what merchants can do about it right now.

Returns remain one of the fastest-growing cost centers in ecommerce logistics. But returns are not just a line item on a balance sheet. They are a system-wide drain on margins,…

Retailers are increasingly realizing that delivery is not just about moving goods. It's about following through on commitments. This recognition is transforming how leading ecommerce companies approach shipping and fulfillment.

ShipStation's Ecommerce Delivery Benchmark Report 2026 examines this shift through survey responses from 8,000 consumers across eight markets and 400 senior ecommerce leaders. The conclusion is clear: AI is already…

Product returns are unavoidable in ecommerce. But how you handle them is what separates a one-time buyer from a lifelong customer. Today, a convenient return policy isn’t a perk; it’s…

In Austin, Rick Watson (RMW Commerce) and Nate Skiver (LPF Spend Management) joined Auctane’s Chris Worley for a four-wing gauntlet. Each wing hotter than the last. Each question spicier than…

Shipping has evolved beyond simple logistics. Today, it’s a crucial bridge between brands and customers. Good shipping builds loyalty. Poor shipping destroys it. When preparing a peak season ecommerce strategy,…

Expanding into international markets used to be a logistical nightmare, with sky-high costs and complex requirements, from localizing offerings to compliance with local laws. However, advancements in online retail technology…

US retailers are facing unprecedented challenges as consumer priorities shift, economic pressures intensify, and the global marketplace transforms.  In February, ShipStation released the Delivery Benchmark Report compiled from November 2024…

AI is transforming ecommerce, but not all retailers are keeping pace. While early adopters fully integrate AI into their operations, hesitant retailers are missing out on growth opportunities. This divide…

Ecommerce growth appears to remain steady, yet still uncertain, as consumer habits evolve. Retailers face a global ecommerce landscape that is both challenging and full of opportunity. Shipstation’s 2025 Benchmark…

Making the sale is the easy part—delivery and returns are what will ultimately define your brand. With more people than ever buying online, fast delivery and hassle-free returns are becoming…

The world of online retail is always in a constant state of evolution. Ecommerce shipping is right there alongside it. For businesses of all sizes, but especially the nimble small…

Industry experts Michael Haswell, Timur Eligulashvili, and Matt Crawford recently gathered to share game-changing insights on ecommerce delivery trends for 2025. This data-packed session revealed critical findings from ShipStation’s 2025…

As the global ecommerce market continues to evolve, you’re going to need new social commerce strategies to capitalize on the interests of younger consumers. Previously, the goal was to funnel…

Shipping has always been a challenge, and related complexities can make things even more difficult. From fluctuating costs to shifting service options, ecommerce sellers and small businesses need more intelligent…