Salesforce Commerce Cloud empowers retailers to unify customer experiences across all points of commerce – web, social, mobile and store.
About Salesforce Commerce Cloud
Salesforce Commerce Cloud (formerly Demandware) is the world’s #1 enterprise cloud commerce platform. No other cloud platform comes close to its GMV volumes, and it’s the only cloud platform to be rated a Leader by Forrester and Gartner. Commerce Cloud features comprehensive digital commerce capabilities, mobile-first point-of-sale (POS), and embedded Salesforce Einstein intelligence. Combined with other clouds from Salesforce, Commerce Cloud is a key part of the Salesforce Customer Success Platform. Brands using Commerce Cloud — such as PUMA, Cole Haan, Carter’s and L’Oreal– achieve faster innovation, increased customer engagement through personalized, predictive commerce, and are able to deliver a unified commerce experience across all channels.
Salesforce Commerce Cloud Features We Support
Create unique shopping experiences and maximize conversions across all digital channels—web, mobile, social, and more.
Create and deliver highly innovative and relevant brand experiences with core digital eCommerce capabilities
Develop compelling merchandizing and promotions that convert at every touchpoint
Extend your reach beyond traditional websites and connect with customers anytime, anywhere, on any device
Launch new brands and enter new markets in record time
ShipStation ♥ Salesforce Commerce Cloud
With this integration orders from Salesforce Commerce Cloud are imported into ShipStation. Once the order is shipped, ShipSation completes the order and posts the tracking number within Commerce Cloud.
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Salesforce Commerce Cloud Faqs:
How can I seamlessly integrate multiple shipping carriers with my Salesforce Commerce Cloud store?
By integrating Salesforce Commerce Cloud with ShipStation, you can gain access to a vast array of carriers in one consolidated platform. ShipStation makes it easy to integrate with numerous carriers globally, streamlining your shipping processes and ensuring you can offer the best options to your customers.
What’s the most efficient way to manage returns and exchanges on Salesforce Commerce Cloud?
With ShipStation’s advanced return and exchange management features, handling returns becomes a breeze. You can automate return labels, set up customised return policies, and ensure your customers experience a hassle-free return process, all integrated with your Salesforce Commerce Cloud.
How do I optimise the shipping costs for my online store on Salesforce Commerce Cloud?
ShipStation offers advanced rate calculators and comparisons across multiple carriers. By integrating with ShipStation, you can ensure that you’re always offering the most cost-effective shipping options to your customers, thus optimising your shipping expenditures.
Can I automate shipment tracking updates to my customers using Salesforce Commerce Cloud?
Absolutely. ShipStation provides automated tracking updates which can be directly synced with your Salesforce Commerce Cloud store. This means your customers will always be in the loop regarding their parcel’s status, enhancing their shopping experience.
I’m expanding to international markets. How can I manage customs documentation for my Salesforce Commerce Cloud orders?
ShipStation offers built-in features to automate and manage customs documentation, making international shipping straightforward. When integrated with Salesforce Commerce Cloud, you can ensure all your international shipments are compliant and efficiently processed.
