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In ecommerce, shipping not only connects consumers with their purchases, it also plays a leading role in the market reach of your brand. In the not-so-distant past, Australian businesses were limited to selling to customers within  national borders. Today, thanks to the internet, brands can expand their customer base across the globe. However, if you […]

The idea for the Subo food bottle was one born from necessity. Husband and wife team Glen and Julie-Anne Mayer were busy raising their three young children. But they wanted a kids feeding product that would give them the convenience of pouch-style foods without the packaging waste or mess from overzealous squeezing. Using pump bottle […]

Sustainable women’s surfwear brand Lore of the Sea is dedicated to creating ethically made, slow fashion surf wear. The brand was founded by Laure Mayer in 2014 after she noticed a gap in the Australian market for functional surf wear.  “After I finished uni, I wanted to create my own label that was focused on […]

Australian online retailer Lioness has fast become a fashion force. Founded by Wendy Lin in 2010 as a wholesale business, the label made its foray into ecommerce in 2014. According to Brian Nguyen, director at Lioness, the label has significantly ramped up its direct-to-consumer business over the past three years.  “We started as a wholesaler […]

Welcome to Country is a not-for-profit online marketplace for Indigenous and Torres Strait Islander experiences and products. First launched as a marketplace specifically dedicated to connecting travellers with Aboriginal and Torres Strait Islander tourism operators in December 2019, the company pivoted into e-commerce in the wake of COVID. The range of products and experiences listed […]

Jump to deadlines for: United States | Canada | United Kingdom During the holidays, there’s one thing you need to take care of: your shipping and fulfilment process. A big part of that is communicating to your customers your last posting dates for Christmas delivery. You need to find out the holiday shipping cutoff dates […]

Consumers around the globe are becoming more aware of the impact their purchases have on the planet. And in response, brands need to become more sustainable. According to ShipStation’s research, 62% of younger consumers prefer to shop for sustainable and green products, while 82% of consumers as a whole said they would like their parcel […]

During the holiday rush, shipping mistakes can be more common. These mistakes can lead to your customers not receiving their orders on time, resulting in refunds and negative reviews. More than 85% of consumers say a poor shipping experience negatively impacts their perception of the retailer, while 83% are less likely to re-purchase from a […]

Returns are an unfortunate part of any ecommerce business. No one wants to do returns. Customers have an item that doesn’t fit their needs. They hurt a business’s bottom line. However, having a seamless strategy for printing return labels is a great way to cut down on processing time and find the most cost-effective ways […]

ShipStation’s entire mission is to simplify shipping. As a result, we have a few features that can help make your holiday rush less stressful and more affordable. According to our Last Touch, Lasting Impact research report, 87% of consumers say the shipping and delivery experience directly impacts their decision to shop with the merchant again. […]

This holiday season is going to put considerable demands on already strained delivery services. In August 2021 alone, carriers experienced parcel volumes in excess of Christmas 2020. And, with shoppers expected to spend big online this holiday season, these volumes are only set to rise. Many carriers are currently overwhelmed and have already issued warnings […]

Due to the pandemic, more consumers are shopping online than ever before. Our recent study shows 62% of customers are choosing to shop online instead of going inside a physical store. Although online shopping is convenient, the setback comes with making sure your product is shipped to your customer without avoidable delays or damages. Your […]