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Full access. No credit card needed.

Startup

USD $ 25 /mo.

Start Free Trial

No commitment.

No credit card.

$ 0.22 (USD)

shipment fee

500

shipments/mo.

3 users

Scale

USD $ 155 /mo.

Start Free Trial

No commitment.

No credit card needed.

$ 0.08 (USD)

shipment fee

7,500

shipments/mo.

10 users

High Volume

Contact Us

Get In Touch

No commitment.

No credit card needed.

Custom

shipment fee

Unlimited

shipments/mo.

10+ users

Access discounts through ShipStation Carrier Services

General

Startup Accelerate Scale High Volume
Shipments per month 500 3,000 7,500 Unlimited
Number of users 3 5 10 10+
Email, Live Chat, Community Forum Support
Phone Support

Delivery Management

Startup Accelerate Scale High Volume
Access to discounted shipping rates with the largest Australian carriers
Import orders from all of your sales channels
View our full list here
Ship with your own Carrier account(s)
View our full list here
Automate your processes with easy to set up shipping rules
Ship internationally: Brexit compliance, commodity codes, EORI, prefilled customs documentation
Automatically send tracking data back to your sales channels

Order/Warehouse Management

Startup Accelerate Scale High Volume
Support multiple warehouse locations
Batch print shipping labels and packing slips
Inventory management
Combine and split orders
Scan to verify orders
Complex workflow management
Extensive reporting and insights (user activity, delivery)
Import Orders via CSV
Product Bundle Automation
Split Order Automation
Custom Labels

Improved Customer Delivery Experience

Startup Accelerate Scale High Volume
Branded tracking page and returns portal
Automatic return labels
Discounted shipping insurance
Fulfil orders faster to speed up delivery time

Support

Startup Accelerate Scale High Volume
Account Manager for the duration of your trial
Email, Live Chat, Community Forum Support
Phone Support

The carriers you want. The discounts you need. All in one place.

Whether your customers are down the street or across the globe, ShipStation gives you everything you need to make shipping simple and affordable.

Continuing past your free trial period?

Great! After your free trial expires, you will be charged a monthly subscription fee that reflects the plan you select. For your convenience, once you have activated your subscription, your ShipStation service will continue uninterrupted unless you decide to cancel. Your credit card may also be used to pay for postage and optional services.

What core features are included?

No matter what ShipStation plan you choose, you’ll get the ability to link up your own Australia Post, Sendle, UPS and DHL accounts, fantastical user support, access to import your chosen selling channel’s orders, automation rules, and a crazy amount of time savings from all our features.

Frequently Asked Questions

What if I’m not satisfied with ShipStation?

If you’re not satisfied, for any reason, within 90 days you get a full refund — No questions asked (other than how we could have provided better features or service to fit your business).

What marketplaces and shopping carts do you support?

We strive to be there for wherever you sell and however you ship, so we’re always working towards having every selling channel solution ever. For the full list of our partners, check out this page.

What is the fee to connect extra selling channels?

Nothing. Zero. Zilch. Nada. Our mission is to make you efficient at fulfilling your orders – wherever you sell. We don’t think it’s right to charge you more if you want to use multiple selling channels to grow your sales. The only time you would see an additional fee is if the selling channel you want to connect is a Premium Integration.

What type of support do you offer?

We offer free support to all of our subscribers via our e-mail help desk, live chat, live webinars, and extensive knowledge base. Our techs are available during local business hours, and we’re always monitoring ShipStation for any emergency issues. You can view our entire support policy here.

What counts as a shipment?

Any shipping label that is generated through ShipStation (including return labels), any external fulfillment (like FBA), or “mark as shipped” order processed through ShipStation is considered a single shipment. Reprinting a prior shipping label is not counted as an additional shipment, but re-shipping an order (as in, generating a new label) is counted.

Are there any other fees?

Upon connecting your own carrier, shipments created will incur a per shipment fee. ShipStation Carrier shipments are excluded from these fees. Also, please note that you are responsible for your postage and insurance costs. For prepaid postage, you can set up specific auto-refill amounts. You’ll be billed just like you always have been for all the post-billed postage.

Can I change my plan?

Sure thing! It’s easy to change your account’s plan to a different one. We’ll be there if you have a sudden influx of orders and need to ship more than what your previous plan allowed. (In case you have a downturn, that’s no problem, either; we’ll be there.)

Can I cancel my account at any time?

Absolutely! Once you sign into the app, you can cancel your account by going into the settings and going to your subscription plan, or reach out to [email protected]. We’ll be sad to see you go!

When will I be charged?

We will not charge you a dime unless you upgrade your subscription. If you need to purchase insurance or postage, we’ll collect billing information then for those partners. If you want to upgrade to a ShipStation subscription, we’ll bill you at the end of your 30-day free trial for the plan that you choose.

Can I bring my own carrier accounts?

Yes, you are able to connect your carrier accounts with an associated per shipment fee.

  1. $0.22 USD, Startup Plan
  2. $0.13 USD, Accelerate Plan
  3. $0.08 USD, Scale Plan

For High Volume Plans, book a time with one of our shipping experts.

Speak to an Expert

The per shipment fee is charged if a merchant identifies itself as as (i) having its own direct carrier account and (ii) deciding to use the rates available in its own direct carrier account. This type of merchant would receive access to the “connect with your carriers page” via ShipStation.

Want to learn more about ShipStation?