Sign up for free and start shipping immediately
Full access. No credit card needed.
Startup
USD $ 25 /mo.
Start Free TrialNo commitment.
No credit card.
$ 0.22 (USD)
shipment fee
500
shipments/mo.
3 users
Accelerate
USD $ 65 /mo.
Start Free TrialNo commitment.
No credit card needed
$ 0.13 (USD)
shipment fee
3,000
shipments/mo
5 users
Scale
USD $ 155 /mo.
Start Free TrialNo commitment.
No credit card needed.
$ 0.08 (USD)
shipment fee
7,500
shipments/mo.
10 users
High Volume
Contact Us
Get In TouchNo commitment.
No credit card needed.
Custom
shipment fee
Unlimited
shipments/mo.
10+ users
Access discounts through ShipStation Carrier Services
General
| Startup | Accelerate | Scale | High Volume | |
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| Shipments per month | 500 | 3,000 | 7,500 | Unlimited |
| Number of users | 3 | 5 | 10 | 10+ |
| Email, Live Chat, Community Forum Support |
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Delivery Management
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Access to discounted shipping rates with the largest Australian carriers 
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Import orders from all of your sales channels 
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Ship with your own Carrier account(s) 
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| Automate your processes with easy to set up shipping rules |
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| Ship internationally: Brexit compliance, commodity codes, EORI, prefilled customs documentation |
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| Automatically send tracking data back to your sales channels |
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| Shipping Strategies |
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Order/Warehouse Management
| Startup | Accelerate | Scale | High Volume | |
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| Support multiple warehouse locations |
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| Batch print shipping labels and packing slips |
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| Inventory management |
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| Combine and split orders |
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| Scan to verify orders |
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| Complex workflow management |
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| Extensive reporting and insights (user activity, delivery) |
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| Import Orders via CSV |
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| Product Bundle Automation |
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| Split Order Automation |
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| Custom Labels |
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Improved Customer Delivery Experience
| Startup | Accelerate | Scale | High Volume | |
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| Branded tracking page and returns portal |
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| Automatic return labels |
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| Discounted shipping insurance |
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| Fulfil orders faster to speed up delivery time |
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Support
| Startup | Accelerate | Scale | High Volume | |
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| Account Manager for the duration of your trial |
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| Email, Live Chat, Community Forum Support |
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The carriers you want. The discounts you need. All in one place.
Whether your customers are down the street or across the globe, ShipStation gives you everything you need to make shipping simple and affordable.
Continuing past your free trial period?
Great! After your free trial expires, you will be charged a monthly subscription fee that reflects the plan you select. For your convenience, once you have activated your subscription, your ShipStation service will continue uninterrupted unless you decide to cancel. Your credit card may also be used to pay for postage and optional services.
What core features are included?
No matter what ShipStation plan you choose, you’ll get the ability to link up your own Australia Post, Sendle, UPS and DHL accounts, fantastical user support, access to import your chosen selling channel’s orders, automation rules, and a crazy amount of time savings from all our features.
Frequently Asked Questions
If you’re not satisfied, for any reason, within 90 days you get a full refund — No questions asked (other than how we could have provided better features or service to fit your business).
We strive to be there for wherever you sell and however you ship, so we’re always working towards having every selling channel solution ever. For the full list of our partners, check out this page.
Nothing. Zero. Zilch. Nada. Our mission is to make you efficient at fulfilling your orders – wherever you sell. We don’t think it’s right to charge you more if you want to use multiple selling channels to grow your sales. The only time you would see an additional fee is if the selling channel you want to connect is a Premium Integration.
We offer free support to all of our subscribers via our e-mail help desk, live chat, live webinars, and extensive knowledge base. Our techs are available during local business hours, and we’re always monitoring ShipStation for any emergency issues. You can view our entire support policy here.
Any shipping label that is generated through ShipStation (including return labels), any external fulfillment (like FBA), or “mark as shipped” order processed through ShipStation is considered a single shipment. Reprinting a prior shipping label is not counted as an additional shipment, but re-shipping an order (as in, generating a new label) is counted.
Upon connecting your own carrier, shipments created will incur a per shipment fee. ShipStation Carrier shipments are excluded from these fees. Also, please note that you are responsible for your postage and insurance costs. For prepaid postage, you can set up specific auto-refill amounts. You’ll be billed just like you always have been for all the post-billed postage.
Sure thing! It’s easy to change your account’s plan to a different one. We’ll be there if you have a sudden influx of orders and need to ship more than what your previous plan allowed. (In case you have a downturn, that’s no problem, either; we’ll be there.)
Absolutely! Once you sign into the app, you can cancel your account by going into the settings and going to your subscription plan, or reach out to [email protected]. We’ll be sad to see you go!
We will not charge you a dime unless you upgrade your subscription. If you need to purchase insurance or postage, we’ll collect billing information then for those partners. If you want to upgrade to a ShipStation subscription, we’ll bill you at the end of your 30-day free trial for the plan that you choose.
Yes, you are able to connect your carrier accounts with an associated per shipment fee.
- $0.22 USD, Startup Plan
- $0.13 USD, Accelerate Plan
- $0.08 USD, Scale Plan
For High Volume Plans, book a time with one of our shipping experts.
The per shipment fee is charged if a merchant identifies itself as as (i) having its own direct carrier account and (ii) deciding to use the rates available in its own direct carrier account. This type of merchant would receive access to the “connect with your carriers page” via ShipStation.