Plans that meet your needs

Starter AUD0** per month
 
50 Shipments per month
All Selling Channels (unlimited stores)
1 User

Branded Labels & Packing Slips

E-mail & Community Forum Support

Bronze AUD40* per month
*We bill US-$29
500 Shipments per month
All Selling Channels (unlimited stores)
1 User

Branded Labels & Packing Slips

E-mail & Community Forum Support

Silver AUD68* per month
*We bill US-$49
1,500 Shipments per month
All Selling Channels (unlimited stores)
2 Users

Customized Packing Slips & Branded Labels

Live Chat, E-mail & Community Forum Support

Platinum AUD138* per month
*We bill US-$99
6,000 Shipments per month
All Selling Channels (unlimited stores)
5 Users

Customized Packing Slips & Branded Labels

Live Chat, E-mail & Community Forum Support

Enterprise AUD222* per month
*We bill US-$159
Unlimited Shipments per month
All Selling Channels (unlimited stores)
10 Users

Customized Packing Slips & Branded Labels

Live Chat, Phone Support, Email & Community Forum Support

If you decide to continue past your free trial period and select a paid plan, you will be charged a monthly subscription fee that reflects the plan you select. For your convenience, once you have activated your subscription, your ShipStation service will continue uninterrupted unless you decide to cancel. Your credit card may also be used to pay for postage and optional services. You can cancel online or reach out to sales@shipstation.com.

No matter what ShipStation plan you choose, you’ll have the ability to link up all your carrier and fulfillment accounts, fantastical user support, access to import your chosen selling channel’s orders, automation rules, and a crazy amount of time savings from all our features.

**The Starter Plan costs AUD 13 (we bill US-$ 9) per month but is FREE of charge as long as you have a (free) Sendle account connected to ShipStation. Sendle will waive the monthly fee for a Sendle Premium account (a AUD 10 value), giving you access to their lowest rates, even on ShipStation's free plan. No commitment or cost on either side. Win/win!

Access all ShipStation features for free today and then simply choose a plan at the end of your 30-day trial.

*Plan prices are billed in USD. AUD prices are for reference only, accurate as of 10. December 2018. Some credit cards may add conversion fees. Plans subject to applicable taxes, if any.

Supported Marketplaces & Shopping Carts

Sell on multiple channels? We can make that process much easier by importing your orders from all the below marketplaces and shopping carts. We’ll even send back the updated order status and tracking numbers for most integrations. We also don’t charge you a fee for selling on multiple selling channels.

Starter Bronze Silver Gold Platinum Enterprise
Amazon (US, AU, UK, CA, MX, DE, ES, FR, IT)
eBay (US, UK, CA, AU)
Shopify & Shopify POS
ChannelAdvisor
Bigcommerce
Squarespace
WooCommerce
Stitch Labs
Square
Magento
Magento 2
Miva
Etsy
Big Cartel
Volusion
Choxi (formerly Nomoreack)
Groupon Goods
Newegg & Newegg Business
Storenvy
Yahoo
PayPal
Zen Cart
Brightpearl
X-Cart
OpenCart
3Dcart
LemonStand
Goodsie
Ecwid
Rakuten (Buy.com)
UltraCart
Wish
Soldsie
PrestaShop
Best Buy Marketplace
Sell on Sears
SparkPay (formerly AmeriCommerce)
Celery
Reverb
MijoShop
CS-Cart
Eleventh Avenue
JANE
OpenSky
TradeGecko
StageBloc
FoxyCart
Sellbrite
Bonanza
Highwire
Vault
Jet.com

Fulfillment & Shipping Carriers

Starter Bronze Silver Gold Platinum Enterprise
Royal Mail
FedEx UK
Fulfillment by Amazon (FBA)
UPS UK
DHL Express UK

Automation

We’re here to save you time and help speed up your current shipping & fulfillment processes. Here are the features that will do just that.

Starter Bronze Silver Gold Platinum Enterprise
Print labels in batch
Print packing slips in batch (in line or separate from labels)
Create rules to automate processes on order import
Filtering and tagging of orders
Product-specific shipping settings
Shipping Presets
Service Mappings
Automatic shipping confirmation e-mail to customers
Automatic feedback submission for eBay
Automatic return label inclusion

Customization

We know that putting your brand out there is important, which is why we have features to make your packing slips, labels and e-mails look and feel just how you like them.

Starter Bronze Silver Gold Platinum Enterprise
Branded shipping labels and packing slips
Customized confirmation e-mails
Custom return e-mail messages
Customized label messages (up to 3)
Branded Tracking Page
Branded Returns Portal (US, UK, CA)
Customized packing slips

Order Management

We give you the best tools to efficiently manage your orders, so instead of struggling to find something, you can just ship it out instead.

Starter Bronze Silver Gold Platinum Enterprise
Inventory Management
Consolidated order view
Order, product, and customer search
Manual addition of orders
Put orders on hold until a future date
Support for weighing via a USB scale
Combine and split orders
Product pictures for easy picking
API access
Order import via CSV
Scout topShelf*
Finale Inventory
SkuVault
SellerActive
Cloud Cart Connector integration (QuickBooks)
SoftCookies integration (QuickBooks)
BackerKit

Printing & Shipping

All the features you need to print and ship out your orders quickly and easily!

Starter Bronze Silver Gold Platinum Enterprise
Automatically send tracking data back to your marketplace
Support for both thermal (4" x 6") and desktop printers (8.5" x 11")
Support for non-US formats: (4” x 6” / 102x152 mm) , (8.5” x 11”/ 216x279 mm)
Print directly to your printer through ShipStation Connect
Free Delivery Confirmation for Priority & Priority Express
Generate USPS SCAN forms
Generate FedEx Ground Manifests
Discounted Shipping Insurance
Pre-filled international customs forms
Real-time rate comparisons
Live shipment tracking updates

Reporting

Get information about your orders and shipping to help you make the best decisions possible about your business.

Starter Bronze Silver Gold Platinum Enterprise
Weekly Digest E-mail
Daily Shipping Manifest
Shipping Cost Analysis
Destination Country Analysis
Order Summary Report
Item Demand Summary
Pick List Report
User Activity Report

Administrative Controls

Every business has its security needs, and we don’t believe in locking that down in plan structures. All our plans get administrative controls and security features so your users can see just what you want them to see and nothing more.

Starter Bronze Silver Gold Platinum Enterprise
User permissions
User auditing
Restrict users to only see assigned orders
Approve specific computers that users can login with

Add Additional Users

Want to add additional users but don’t have the shipping volume to justify a higher level plan? That’s no problem thanks to our Add a User feature.

Starter Bronze Silver Gold Platinum Enterprise
Add a user - $5 per month

Common Questions

  • Our Promise

    If you’re not satisfied, for any reason, within 90 days you get a full refund of the plan fees– No questions asked (other than how we could have provided better features or service to fit your business).

  • What marketplaces and shopping carts do you support?

    We strive to be there for wherever you sell and however you ship, so we’re always working towards having every selling channel solution ever. For the full list of our partners, check out this page.

  • What is the fee to connect extra selling channels?

    Nothing. Zero. Zilch. Nada. Our mission is to make you efficient at fulfilling your orders – wherever you sell. We don’t think it’s right to charge you more if you want to use multiple selling channels to grow your sales. The only time you would see an additional fee is if the selling channel you want to connect is a Premium Integration.

  • What type of support do you offer?

    We offer free support to all of our subscribers via our e-mail help desk, live webinars, and extensive knowledge base. Silver plans and up also get live chat support. Our techs are available during local business hours, and we’re always monitoring ShipStation for any emergency issues. You can view our entire support policy here.

  • What counts as a shipment?

    Any shipping label that is generated through ShipStation (including return labels), any external fulfillment (like FBA), or “mark as shipped” order processed through ShipStation is considered a single shipment. Reprinting a prior shipping label is not counted as an additional shipment, but re-shipping an order (as in, generating a new label) is counted.

  • Are there any other fees?

    We won’t charge you any additional fees outside of the subscription cost, except in the case of Premium Integrations. Also, please note that you are responsible for the cost of your postage and insurance. For all the post-billed postage (from FedEx, UPS, etc.), you’ll be billed just like you always have been.

  • Can I change my plan?

    Sure thing! It’s easy to change your account’s plan to a different one. We’ll be there if you have a sudden influx of orders and need to ship more than what your previous plan allowed. (In case you have a downturn, that’s no problem, either; we’ll be there.)

  • Can I cancel my account at any time?

    Absolutely! Once you sign into the app, you can cancel your account by going into the settings and going to your subscription plan. We’ll be sad to see you go!

  • When will I be charged?

    We will not charge you a dime unless you upgrade your subscription. If you need to purchase insurance or postage, we’ll collect billing information then for those partners. If you want to upgrade to a ShipStation subscription, we’ll bill you at the end of your 30-day free trial for the plan that you choose.

Questions?

Let’s talk! We’ll be happy to answer any questions that you have about our product or pricing.