Startup

USD$25/mo.

Start Free Trial

No commitment.

No credit card needed.

$0.22 (USD)

BYO Shipment Fee

500

shipments/mo.

3 users

Scale

USD$155/mo.

Start Free Trial

No commitment.

No credit card needed.

$0.06 (USD)

BYO Shipment Fee

7,500

shipments/mo.

10 users

Enterprise

Contact Us

Get In Touch

No commitment.

No credit card needed.

Custom

BYO Shipment Fee

Unlimited

shipments/mo.

10+ users

Startup Start Free Trial Accelerate Start Free Trial Scale Start Free Trial Enterprise Contact Us
Shipments per month 500 3,000 7,500 Unlimited
Number of users 3 5 10 10+
Email, Live Chat, Community Forum Support
Phone Support
Delivery Management Delivery Management Startup Start Free Trial Accelerate Start Free Trial Scale Start Free Trial Enterprise Contact Us
Access to discounted shipping rates with the largest Australian carriers
Import orders from all of your sales channels
View our full list here
Ship with your own Carrier account(s)
View our full list here
Automate your processes with easy to set up shipping rules
Ship internationally: Brexit compliance, commodity codes, EORI, prefilled customs documentation
Automatically send tracking data back to your sales channels
Order/Warehouse Management Order/Warehouse Management Startup Start Free Trial Accelerate Start Free Trial Scale Start Free Trial Enterprise Contact Us
Support multiple warehouse locations
Batch print shipping labels and packing slips
Inventory management
Combine and split orders
Branded picking list and packing slip
Scan to verify orders
Complex workflow management
Extensive reporting and insights (user activity, delivery)
Import Orders via CSV
Improved Customer Delivery Experience Improved Customer Delivery Experience Startup Start Free Trial Accelerate Start Free Trial Scale Start Free Trial Enterprise Contact Us
Branded tracking page and returns portal
Automatic return labels
Discounted shipping insurance
Fulfill orders faster to speed up delivery time
Support Support Startup Start Free Trial Accelerate Start Free Trial Scale Start Free Trial Enterprise Contact Us
Account Manager for the duration of your trial
Email, Live Chat, Community Forum Support
Phone Support
Start Free Trial Start Free Trial Start Free Trial Contact Us

Continuing past your free trial period?

Great! After your free trial expires, you will be charged a monthly subscription fee that reflects the plan you select. For your convenience, once you have activated your subscription, your ShipStation service will continue uninterrupted unless you decide to cancel. Your credit card may also be used to pay for postage and optional services. You can cancel online or reach out to [email protected].

What core features are included?

No matter what ShipStation plan you choose, you’ll get the ability to link up your own Australia Post, Sendle, UPS and DHL accounts, fantastical user support, acces to inport your chosen selling channel’s orders, automation rules, and a crazy amount of time savings from all our features.

Frequently Asked Questions

What if I’m not satisfied with ShipStation?
If you’re not satisfied, for any reason, within 90 days you get a full refund -- No questions asked (other than how we could have provided better features or service to fit your business).
What marketplaces and shopping carts do you support?
We strive to be there for wherever you sell and however you ship, so we’re always working towards having every selling channel solution ever. For the full list of our partners, check out this page.
What is the fee to connect extra selling channels?
Nothing. Zero. Zilch. Nada. Our mission is to make you efficient at fulfilling your orders – wherever you sell. We don’t think it’s right to charge you more if you want to use multiple selling channels to grow your sales. The only time you would see an additional fee is if the selling channel you want to connect is a Premium Integration.
What type of support do you offer?
We offer free support to all of our subscribers via our e-mail help desk, live chat, live webinars, and extensive knowledge base. Our techs are available during local business hours, and we’re always monitoring ShipStation for any emergency issues. You can view our entire support policy here.
What counts as a shipment?
Any shipping label that is generated through ShipStation (including return labels), any external fulfillment (like FBA), or “mark as shipped” order processed through ShipStation is considered a single shipment. Reprinting a prior shipping label is not counted as an additional shipment, but re-shipping an order (as in, generating a new label) is counted.
Are there any other fees?
Upon connecting your own carrier, shipments created will incur a BYO per- shipment fee. ShipStation Carrier shipments are excluded from these fees. Also, please note that you are responsible for your postage and insurance costs. For prepaid postage, you can set up specific auto-refill amounts. You'll be billed just like you always have been for all the post-billed postage.
Can I change my plan?
Sure thing! It’s easy to change your account’s plan to a different one. We’ll be there if you have a sudden influx of orders and need to ship more than what your previous plan allowed. (In case you have a downturn, that’s no problem, either; we’ll be there.)
Can I cancel my account at any time?
Absolutely! Once you sign into the app, you can cancel your account by going into the settings and going to your subscription plan. We’ll be sad to see you go!
When will I be charged?
We will not charge you a dime unless you upgrade your subscription. If you need to purchase insurance or postage, we’ll collect billing information then for those partners. If you want to upgrade to a ShipStation subscription, we’ll bill you at the end of your 30-day free trial for the plan that you choose.