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Get ShipStation implementation support tailored to how you ship
Connect your sales channels, automate inventory and warehouse workflows, and simplify both parcel and freight in minutes.
Connected to the platforms that power your business
Turn setup into a system that works
Connect channels, carriers, and your team in one dashboard, with automation that keeps tracking, inventory, and returns running smoothly.
Reduce setup stress and avoid rework
Our team guides your setup, from receiving to shipping, so orders move faster and every label’s right from day one.
Build workflows your team can run without you
Standardize shipping across users, shifts, and locations with presets, tags, and automation rules, plus batch printing to keep busy days moving.
Improve delivery experience without adding support work
Get help configuring branded tracking, delivery notifications, and self-serve returns from day one, so customers stay informed without contacting support.
Savings you can see on every label
We’ve helped over 1 million businesses cut the cost of printing shipping labels.
Choose the setup that’s right for you
Get the level of support that’s right for your team. Join weekly live or on-demand webinars, work 1:1 with an implementation expert, or get on-site setup through our certified partner network.
Guided setup for your core configuration
Start with the essentials that drive day-one value. Our 1-on-1 onboarding team walks you through your core setup at your pace, so your team feels confident from week one. Configure everything from inventory, freight accounts, warehouses, and returns—along with shipping defaults such as packages, branding, and notifications.
White-glove implementation for your real-world workflows
Select hands-on, 1:1 on-site support through our certified partner network, tailored to exactly how your team picks, packs, and ships.
On-demand implementation webinar when your schedule is packed
Set up on your own schedule, not ours. Learn in short bursts through live or on-demand webinar sessions, then apply changes as you go. Watch, set up, ship, repeat, anytime.
Help and guidance when you need it, how you need it
Get support anytime. Our help center is available 24/7 with guides, videos, and tutorials to help you set up, troubleshoot, and keep shipping.
Configure your shipping operation for scale
We help you connect, configure, and optimize the tools behind your shipping operation—so everything runs the way your team works and beyond.
Connect all your orders in one place
Bring every order into a single view across 200+ stores and marketplaces. Skip the tab switching, reduce missed updates, and manage everything from one streamlined shipping workspace.
Optimize every shipment automatically
Unify your carriers and set up Rate Shopper and automation rules to compare rates, choose the best option for each order, and protect your margins.
Automate your workflow from end to end
Set up automation rules, inventory, warehouse, and returns workflows so your operation runs smoothly from the start. Route orders, apply presets, and keep stock accurate. Then use built-in analytics to keep improving how you ship.
Try us free
What you can look forward to in your 30-day free trial:
Get instant access to all of our features- Connect to over 400 integrations
- See how much our rates can save you on shipping
Create your ShipStation account
ShipStation Implementation FAQ for ecommerce shipping teams
What is ShipStation Implementation?
ShipStation Implementation is the path from signup to confident daily shipping. It combines guided setup with optional white-glove help and on-demand webinars. The goal is a faster time to value with fewer mistakes.
Do I need technical staff to set up ShipStation?
Most teams don’t. ShipStation is built for hands-on operators who want a clear UI and quick wins. If you have complex workflows or edge cases, or just want a bit of extra help our implementation support helps you set up correctly.
Can you help me connect integrations and import orders?
Yes. Implementation covers connecting integrations across your store and marketplaces, then validating order flow and statuses. You’ll also confirm shipping preferences so fulfillment doesn’t stall after launch.
Which carriers can I use in ShipStation?
You can ship with major carriers, including USPS, UPS, FedEx, and DHL Express, as well as many others. During setup, you’ll connect your accounts and confirm label options. Then you can compare rates right inside ShipStation.
How do automation rules fit into shipping workflows?
ShipStation offers more ways to automate and customize your workflow than competitive platforms. Automation rules apply your decisions for you, every time. You can auto-select services, apply package types, set label messages when supported, and route orders by tag or SKU. This keeps workflows consistent across your whole team.
Does ShipStation support inventory and returns?
Yes. ShipStation offers inventory options and can also show counts from select external inventory tools. It also supports returns with a self-service portal, so customers can start returns and exchanges without extra back-and-forth. Our implementation services help you set up from end-to-end.