Extend your brand's identity with branded shipping from ShipStation. It will create a more personalised and memorable experience for customers at no additional cost. ShipStation offers several branding opportunities. From customised emails to tracking pages and more, provide an exceptional and consistent visual identity for your customers and your brand.Sign Up
Customise your carrier labels. Even if the order comes in a standard box, customisation provides a unique opportunity to put a personal touch on one of the least personal aspects of shipping.
Instead of sending customers to the carrier’s tracking page, ShipStation directs your customers to a branded page that includes tracking information, your logo and colour scheme, and links to your social media accounts.
Three out of every four consumers consider ease of returns before they decide who to purchase from. That’s why ShipStation makes it easy for online sellers to offer a hassle-free returns process.
Packing slips contain a list of items included in the order, but they’re also a great place to add your logo and say “thank you” with a personalised message for the recipient.
Sellers can easily customise their shipping and delivery confirmation emails templates, or other one-off emails to include your company logo, name, social media links, and unique messages.
With branded returns, customers can visit their own unique portal to initiate a return instead of calling a support agent. This saves you time and also makes it easy to identify trends.
Eric Bandholz, Founder