Omnichannel fulfillment that keeps orders moving—across every channel
Streamline fulfillment across all your sales channels with ShipStation. Pull in orders from carts, marketplaces, and custom platforms, then ship through hundreds of top carriers using over 400 integrations. All from a single, centralized login.
Driving fulfillment for the world’s leading brands
Create better shopping experiences
Connect every online store, social selling channel, and fulfillment center to one order hub. Centralizing your orders keeps fulfillment fast, accurate, and consistent for your team. This builds customer loyalty and creates a seamless shopping experience.
Manage everywhere you ship in one workflow
Import every order from one place
Centralize all online purchases. ShipStation pulls orders from connected stores like Shopify and Amazon, custom platforms, and manual or CSV uploads. Use the API to send data from custom-built systems. Automatic imports run in the background, keeping new sales flowing in without manual intervention.
Improve your fulfillment process
Standardize how you view orders with statuses like Awaiting Payment, On Hold, Awaiting Shipment, Pending Fulfillment, Shipped, and Cancelled. ShipStation maps store-specific statuses into this shared model so your team always knows which orders are ready to fulfill, which are already shipped, and which need attention all in one dashboard, regardless of where the original online order came from.
Ship with the world’s best carriers
Convert purchases into labeled shipments in just a few clicks. Compare rates and services from hundreds of global and regional carriers. Print labels in batches to save time while maintaining the flexibility to select the best service for each order.
Support store fulfillment and buy online pick up in store (BOPIS)
ShipStation helps you route orders to the right store or warehouse with automation rules and multi-location logic. Auto-Routing selects the best location based on inventory and distance. Auto-Split divides a single purchase into multiple shipments when items are in different locations. Fulfill from stores or offer BOPIS without adding manual steps.
Real-time cross-channel visibility
Keep operations grounded in accurate inventory. With ShipStation’s internal inventory tools, you can track stock levels and synchronize counts across key selling channels like Shopify, Amazon, and WooCommerce. This helps prevent overselling, supports better order processing decisions, and keeps every channel aligned with what is actually on the shelf.
Automate fulfillment and scale effortlessly
Scale without adding clicks. ShipStation automations can select shipping services and package types, set weights and dimensions, split orders into multiple shipments, assign orders to warehouses, and send them to connected fulfillment providers. Configure your strategies once with product settings, service mapping, and automation rules—then let the system handle repetitive tasks for every new order.
Built-in customer service tools
Give support teams a complete view of all orders. Use Quicksearch for fast lookups by name, SKU, order number, or tracking. Use Advanced Search to filter by status, store, SKU, or date range. Agents can quickly locate any purchase, check its status, and decide whether to hold, reship, or cancel. Never leave customers guessing again.
Connect ERPs and warehouse systems
Extend ShipStation across your tech stack. Integrate with ERPs and warehouse management systems through connected stores, inventory partners, or the ShipStation API. Work seamlessly with 3PL partners that share stock counts and fulfillment data. Stay in control even when inventory and warehouse operations live in specialized platforms.
Track inventory and performance
Know how your operations perform. Run low-stock, out-of-stock, and audit reports to stay ahead of demand, while order status and shipment data give you insight into processing times and shipping performance across channels. Use these insights to help you refine your omnichannel strategies.
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Omnichannel fulfillment FAQs
What is omnichannel fulfillment?
Can ShipStation help with buy online pick up in store?
Yes. ShipStation can route orders to specific locations, support multi-location workflows, and split orders when products ship from different places. This makes it easier to fulfill BOPIS and ship-from-store scenarios as part of a broader omnichannel fulfillment strategy instead of managing them by hand.
How does ShipStation keep inventory accurate?
ShipStation offers internal inventory tracking, committed inventory visibility, and Inventory Sync to help businesses keep stock counts accurate at all times. When used alongside external inventory platforms, it can also display stock counts from partners. With ShipStation’s real time inventory tracking, you always know when it’s time to fulfill orders.
Can I manage orders from multiple sources together?
Absolutely. ShipStation imports orders from connected stores like Shopify and Amazon, as well as manual entries, CSV uploads, and API-driven custom stores. Once in ShipStation, all orders follow the same omnichannel processing and shipping workflows, no matter where they originated.
How does ShipStation work with ERPs or warehouse management systems?
ShipStation connects with ERPs and warehouse management systems through direct integrations, inventory partners, or custom API connections. Your ERP or WMS handles purchasing, financials, and warehouse operations. ShipStation manages order routing, shipping, and inventory visibility. Together, they form a complete omnichannel fulfillment solution.
What reporting is available?
ShipStation provides order and shipment data alongside inventory reports like low stock, out-of-stock, and audit reports. These tools help you understand which channels are driving demand, how efficiently you fulfill orders, and where to refine inventory and fulfillment operations to better support omnichannel retail.
Can I automate recurring fulfillment tasks?
Yes. ShipStation lets you create automation rules to route orders, assign carriers, apply tags, and split shipments, reducing manual work and ensuring consistent fulfillment workflows.
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